Busan Maron Hotel Nampo

Busan Maron Hotel Nampo Reviews

Busan Maron Hotel Nampo

12, Gwangbok-ro 67beon-gil, Jung-gu, Busan, 48952, South KoreaView Hotel Details
Busan Maron Hotel Nampo
Busan Maron Hotel NampoBusan Maron Hotel NampoBusan Maron Hotel Nampo
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Busan Maron Hotel Nampo Guest Reviews

4.3/5
Very Good
47 review
Verified reviews
Location4.6
Amenities4.1
Service4.0
Cleanliness4.4
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All reviews(47)
Positive reviews(45)
Reviews with photos/video(16)
Awesome stay(12)
Convenient for shopping(12)
Clean and tidy(11)
Near shopping area(11)
Large rooms(6)
Many dining options(5)
Friendly host(5)
Negative reviews(2)
AngieG
Deluxe Double Room
Stayed in Oct 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Oct 16, 2024
Staff not really able to communicate in English, but not a big problem due to google translate & papago
Response from Property: Thank you very much for visiting Maron Hotel.We're also happy to hear that you had a good stay.We are doing our best to prepare clean rooms, even if there are any shortcomings, please understand and make sure to come again when you visit Busan next time,
Yolo31
Deluxe Double Room
Stayed in Mar 2024
Couples
22 review
4.5/5
Great
Posted on Mar 27, 2024
The bathroom is huge, and the bed is comfortable. They allow luggage storage before check in and after check out.
Response from Property: Located in the best location in Nampo-dong, the center of Busan's original city center and you can meet both relaxation and tourism.Also, we are confident that neat rooms, clean bathrooms, and friendly service are basic, so we look forward to seeing you again when you come to Busan next time.
Ian
Premium Double Room
Stayed in Jun 2024
Family
3 review
3.0/5
Posted on Jun 26, 2024
Fantastic location. Hotel is located right behind the main shopping street is a quiet area. Basic amenities like auto refilling drinking water machine and coffee machine. There is also a small 'hole in the wall' shop just outside the hotel selling fabulous French crepes. Only complaint is the lousy attitude shown by the manager. I booked for 3 nights with another extension for 4 nights (7 nights in total). I stated that I use a mobility device because of my disability in the booking. During check in, upon seeing me, he made feel very unwelcome. He told me to find other hotels and asked me to cancel my booking, claiming that my mobility device will spoil the room. Such a ludicrous remark to make. We had a heated argument eventually as I was very upset a him for being discriminatory. i insisted in staying as it was fully paid. It was my first time in Busan, thus I don't wish to spend my holiday looking for hotels. Btw, the room was perfectly fine. Never felt so unwelcome in my life. Location is its only saving grace. However there are numerous hotels around the area after we got to know the place better.
Response from Property: I suggested it because I was worried that you would be uncomfortable during your stay with a disability.I tried my best to provide the service, but I was also worried because it wasn't enough disability facilities you wanted.I hope there is no misunderstanding about the measures taken for your safety.
Eric
Deluxe Double Room
Stayed in Apr 2024
Couples
7 review
5.0/5
Outstanding
Posted on May 1, 2024
Excellent value for money here. Right in the central area of Busan, walking distance to all the delicious food from the market and offering quiet rooms with good amenities at a very good price. Definitely recommended!
Response from Property: Thank you for using Maron Hotel.We couldn't be happier to hear that you had a pleasant trip and a comfortable rest. Our employees, who work hard for meticulous inspection and friendly response to everything, are relieved of fatigue and rewarded by your words.We will continue to maintain a friendly and clean rest area as always.
Guest User
Deluxe Double Room
Stayed in Apr 2024
Solo travelers
1 review
3.5/5
Posted on Apr 15, 2024
Location perfect for down town and shopping . But the room have smell of carbon . Worse , room did not like the AD images , and might not be picked if i knew the actual .
Response from Property: We will do our best to help customers remember our hotel with a good environment and friendly accommodation.
Guest User
Deluxe Double Room
Stayed in Mar 2024
Travel with friends
6 review
3.2/5
Posted on Apr 9, 2024
The location is good as it is very close walking distance to shopping streets and the price is affordable. Room is equipped with a smart TV. I did not need to use my travel adaptor as well. Basic toiletries available. However, the bath towel is in face towel size. Clothes hanging area is on top/in front of the dresser. Things to note if staying here. Hotel is located upslope from the streets. (relatively steep) Most of the times (like a 9 out of 10), I was unable to book a taxi from my hotel due to the kakao taxi app prompting that cars cannot enter my area (they will outline the roads on the app to show the roads that cars cannot enter).I had to walk some distance out to another place to book a taxi. However, there was no restrictions to drop off at this address but many times, the driver will also drop me somewhere further away to walk in. Both the guy & lady (seems like lady boss) receptionists seems enthusiastic for a normal conversation but can become rude when we enquire or request for help. I had difficulty switching on the aircon when I first checked in and called for help. They refused to come and help and the instructions was vague as all I can understand was "the switch is below the TV". I later found out that it is common for aircon switch to be on the TV remote controller in Korea after I checked in to another hotel. It was after the third call when we flared up that someone came to help. But the help was of course also a rude one. Another thing to note is that they only give one access card and this access card is also the only card that manages the power in the room. If you insert another card in the slot for power, they will switch off your electricity after a while. This means you will not be able to probably sleep/shower in the room if your partner goes out since you will have to be the one to open the door, unless you can stay in the room without any power. You will also not be able to charge your phones/power banks etc while you are out and the refrigeration will also be off. The receptionist have called us via room phone and scolded us for putting a foreign card in. I think this is upsetting as we usually have more than one card in other hotels. The other hotel that I booked in Seoul even had a ready card slotted in for power and we still had 2 cards for access. Another downside: There was some form of leak from toilet bowl area and I cannot make out where its from. There will be a typical pee stench after awhile. Both the automatic bidets and manual bidets did not work in my toilet. I am not sure if this only happens in my room thus this is just for reference. Otherwise my toilet was huge and the water jet was strong. Do note that they allow early check in but it is chargeable. When I reached 2 hours earlier, I was told that their hotel does not have early check in. After asking further, they told me to pay 20,000 won if I want to check in early and I got my room immediately. I would have preferred if they told me from the start that early check in is possible for a fee.
Response from Property: Have you thought to yourself about your rude attitude to the hotel during your stay?
Guest User
Premium Double Room
Stayed in Oct 2024
Family
9 review
4.0/5
Very Good
Posted on Oct 27, 2024
Consider big space, and the place is clean.
Anonymous User
Deluxe Double Room
Stayed in Mar 2024
Travel with friends
6 review
3.5/5
Posted on Mar 31, 2024
Location best. Overall is good. But the towel is too small.
Response from Property: Thank you for using Maron Hotel.We will maintain clean management and greet you with a constant appearance,Also, it is a hotel where you can feel like a small resort in the middle of the city center because it is surrounded by Yongdusan mountain Park.We will be a good hotel that remains unchanged whenever we come back.
Mariasmd
Deluxe Double Room
Stayed in Apr 2023
Solo travelers
16 review
4.2/5
Very Good
Posted on Apr 5, 2023
Coincidentally it is located right at the foot of Diamond tower aka Busan tower and it’s right in the pedestrian street with all the stores and restaurants. Locations is great. Easy access to everything: subway, Lotte mall, countless restaurants and shops are all with 300-800 meters of this hotel. Check in was less than a minute and I was greeted by name. Hotel was very clean and even smelled amazing. There are a couple of cons. First, my room was not made up even though I stayed for 2 nights. There are not towel hooks near the sink or bathtub. This was odd and a tad inconvenient. Otherwise everything was great. Beware that the bathroom is open concept meaning that the toilet and shower are in the same room, so once you’ve showers the room is going to be all wet.
Response from Property: Thank you for visiting Maron Hotel.Our hotel is located in the center of Nampo-dong, making it the best location for transportation, culture, and shopping.Also, we are always trying to ensure that customers who visit us do not experience any inconvenience. I look forward to seeing you again.
michellecjy_
Deluxe Double Room
Stayed in Apr 2023
Family
3 review
5.0/5
Outstanding
Posted on Jun 28, 2023
Really nice room, great location. Toilet & Shower really spacious, would definitely come back again.
Response from Property: Thank you for visiting the Maron Hotel.We will make sure that there is no shortage of cleanliness and kindness so that customers who visit us will not experience any inconvenience.I look forward to seeing you again.
Guest User
Deluxe Double Room
Stayed in Oct 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 24, 2022
The room design is nice but not suitable for friend. There is bath tub outside of rest room.
Response from Property: We pride ourselves on being a hotel suitable for any purpose trip, such as business trips and family trips.I hope you have experienced Maron's unique location, interior, cleanliness, and service.Thank you.
Guest User
Deluxe Double Room
Stayed in Oct 2024
Family
27 review
4.7/5
Amazing
Posted on Oct 11, 2024
This hotel is the most satisfactory one on this trip. It has new facilities, high grade, large rooms, and is cleaned every day. There is a free coffee machine downstairs. It is located on Nampodong Pedestrian Street, which is convenient for eating, drinking and shopping. I will stay in this hotel again next time.
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Guest User
Premium Double Room
Stayed in Sep 2024
Couples
4 review
4.7/5
Amazing
Posted on Sep 15, 2024
Great location near the metro. The next lift after the elevator to the tower. A few minutes from the metro. The room is fresh, there is a table and a drying cabinet. The washlet had a good remote control) Everything is great about the room, the only drawbacks are the smell in the kitchen on the 1st floor and uncommunicative employees at the reception (but in Korea in 3 hotels almost all were like that, which is strange). The hotel has a water cooler and a coffee machine.
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6/9
Guest User
Deluxe Double Room
Stayed in Jun 2024
Family
7 review
5.0/5
Outstanding
Posted on Jun 10, 2024
It's only a five-minute walk from the subway station. It's very convenient for shopping and eating. The room has a bathtub, which is very comfortable, and you can see the Busan Tower from the window.
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Response from Property: Thank you for using Maron Hotel. We will maintain neat and clean management and greet customers with the same appearance. In addition, the hotel is close to Yongtoushan Park and the foot of the mountain, so you can feel like a small resort in the city center. No matter what time, I will always be the Malone Hotel.
Guest User
Premium Twin Room
Stayed in May 2024
Family
2 review
3.2/5
Posted on Jun 1, 2024
You can clearly feel that it was renovated from an old hotel. There are no facilities in the room. The socket is loose. Bathrooms and toilets are made of frosted glass and have no locks. Only paper cups are provided in the room There is only one slow elevator in the whole building, so you need to wait patiently. The price/performance ratio is obviously low and it is difficult to attract tourists to stay again or recommend them.
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