Rydges Esplanade Resort Cairns, an EVT hotel Reviews
Rydges Esplanade Resort Cairns, an EVT hotel
209-217 Abbott St, Cairns North, Queensland, 4870, AustraliaView Hotel Details
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Rydges Esplanade Resort Cairns, an EVT hotel Guest Reviews
3.9/5
Good
109 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.9
Service3.9
Cleanliness4.0
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All reviews(109)
Positive reviews(9)
Reviews with photos/video(2)
Anonymous User
Two Double Room with Ocean View
Stayed in Aug 2024
Family
8 review
3.2/5
Posted on Oct 17, 2024
Pro:
Central-ish location
Free parking
Cons:
Hotel staff attitude
Uncontrollable room temperature (unbelievable..)
Response from Property: Hi anonymouse userThank you very much for your feedback, we will pass it back to our management team about it.Kind regardsEvelyn - reception.
Vilimaina Pepena
Family Room
Stayed in Jul 2024
Family
56 review
5.0/5
Outstanding
Posted on Jul 9, 2024
Rydges Cairns was a beautiful experience for me and my Family. From checking in to our stay through out was so good.
The staff they were all Super friendly and attend to every details of your request.
Response from Property: Dear ilimaina Pepena,Your 5/5 rating fills us with joy! We are thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us o continue delivering exceptional service. We can not wait to host you again and provide another outstanding experience. Rooms Division Manager Yuki
HunterNeil
Queen Room with Ocean View
Stayed in Apr 2023
Solo travelers
10 review
5.0/5
Outstanding
Posted on May 3, 2023
Just wanted to say a big thank you to the ladies and gentlemen behind the reception desk that helped me out yesterday. I only stayed one night, but I'll remember forever how kind you were in my moment of need.
Response from Property: Dear HunterNeil,Thank you so much for your wonderful review! It's so nice to hear that you had such a fantastic time here with us and that so many aspects of your stay were highlighted! We really do appreciate your in depth comments and recommendations. Again thank you for your time and we look forward to having the pleasure of welcoming you back in the future. Rooms Division Manager Yuki
Guest User
Standard Room, 2 Double Beds
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Right by the sea, you can see the sea from the balcony. It's a little far from downtown Cairns, not noisy, and very convenient. Clean and sanitary services are also very good. The hotel has its own swimming pool. Because I stayed in Cairns for a long time, I spent more time swimming in the hotel's swimming pool. I chose a place with a little sunshine to lie down and read a book. It was a very good experience.
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Response from Property: Dear Guest User,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Rydges Esplanade Cairns.Our goal is always to exceed your expectations. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon.Rooms Division Manager Yuki
Nihaolaoguaishou
Two Double Room with Mountain View
Stayed in Sep 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Facilities: too old
Sanitation: quite clean
Environment: very beautiful
Service: luggage storage available
Original TextTranslated by Google
Response from Property: We thank you for your positive review. We look forward to welcoming you back in the future.
Jim-1982
Standard Room, 2 Double Beds
Stayed in Jul 2024
Travel with friends
9 review
4.2/5
Very Good
Posted on Aug 29, 2024
The room is relatively large and clean. It is very close to the beach and you can see the sea from the balcony. It is also not far from the airport and you can walk to the city center along the seaside trail.
Original TextTranslated by Google
Response from Property: Dear Jin-1982Thank you for your lovely review, we look forward to welcoming you back again soon :)Room Division Manager Yuki
Eunju
Standard Room, 2 Double Beds
Stayed in Jul 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Aug 12, 2024
The facilities felt a little old, but the staff were all friendly and the pool was quite large, everything was good.
Original TextTranslated by Google
Response from Property: Dear EnjuThank you for your positive review.We appreciate you taking the time and are happy to hear you had an enjoyable visit.Rooms Division Manager Yuki
A🍀zongtaitai🍀
Two Double Room with Mountain View
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 10, 2024
The room is quite big, right outside the beach, close to the city, suitable for family trips
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Response from Property: Dear A🍀zongtaitai🍀Thank you for taking time to share this positive rating! We will make sure to share his with the team to let them know to keep up the amazing work and hope you will stop by when you are back to Cairns.Rooms Division Manager Yuki
Anonymous User
Standard Room, 2 Double Beds
Stayed in Jan 2024
Family
72 review
4.0/5
Very Good
Posted on Jan 31, 2024
The actual hotel is better than the reviews, but it's a little bit out of the way. The room is very big.
Original TextTranslated by Google
Response from Property: Dear Anonymous User,Thanks for taking the time to review us, we appreciate all reviews and value your feedback!Rooms Division Manager Yuki