Hotels near Church of The Blessed Virgin Mary in Derias - كنيسة العذراء بدرياس in Cairo

I would never recommend this hotel to any of my friends and family, their management sucks, zero customer service. I came from California for a week for my cousin wedding, I booked seven nights Though chase sapphire who uses Expedia, and after one night my plans changed. I contacted the hotel to see if I can checkout 2 nights early, they said your reservation was prepaid through Expedia and I need to call Them for approval, I called Expedia and because of time difference they couldn’t reach the reservation department that only operates from 8am to 5 pm. I was then told to call back during the hotel business hours, I called back the next day I was told by Expedia that they are ok with me checking out early but they will need to contact the hotel for partial refund. I was placed on hold then I was told that they couldn’t get hold of anyone from the hotel, they’ll try again and then they’ll call me back once they are able to reach them. I asked the front desk employees to please respond when Expedia try to call them and I was straight was lied to my face and was told that the this has nothing to do with the hotel because and it’s Expedia decision since I paid through them. Next day I called Expedia back to find out that the hotel declined early checkout credit, I asked to speak to a manger, the front desk manager lied to me again it’s not up to the hotel it’s up to Expedia not knowing that I already called Expedia and the customer service representative was reading the response from the hotel notes, I confronted the manager when he found out that I had Expedia on the speaker phone he asked me to mute them so he lie to me again and tells me whatever BS he needs without Expedia hearing it, very unprofessional big scammers.

The room is neat and clean, the restaurant is good, staffs are cooperative. Good to stay. The hotel is far from the city center, do shopping is not easy. The travel services to visit tourist spots provided by the Taxi booth of the hotel (named Last Minute travel services) was not up to the mark. The driver dropped me on the Egyptian museum and he was supposed to stay at the gate. But when I come back visiting the museum, I did not find him. Then I called him and he declined the call. I sent him message , he responded sending message after half an hour without giving any specific time of coming. I was puzzled, waiting and waiting. Then I was thinking to hire another Taxi. Finally he came after more than an hour. The services provided was also costly. I could hire a Taxi using the APP less than half price. On the way back, it was planned to take me a super store for buying dry fruits. But he did not took me to a right store. It was felt to me that he did it intentionally.

Nice hotel to stay before taking our flight back home. They have a kids playground outside and it was amazing for our 2 years old to use. The breakfast was not really good but the food that we eat a la carte was okay

Very good stay, although it was very short. Very quick walk to hotel upon arrival and staff were quick to check me in. The hotel room was spacious and clean, just what’s needed after a long flight. Although I didn’t have time to use it, the pool looked very nice from my room window. I would happily stay again.

One of the best hotel apartments I’ve been to. The location is perfect, not exactly on the main road so the noise level is low, yet close enough that it only takes a few steps. Shops, restaurants, and supermarkets are within walking distance, and for anything else you need, you can always order it by phone or online. The price is very good, especially compared to similar places in the area. The highlight of the place, though, is the staff. They’re amazing, helpful, very friendly and will always go the extra mile to accommodate you. The only downside and the reason I didn’t give it a 5 star was the banging noise coming from the construction workers early in the morning, especially considering it was coming from the extension of the hotel apartment itself. I will definitely be staying there whenever I’m back in Cairo, and will be recommending the place to all my family and friends. 👍🏻

The hotel staff was very polite and friendly , rooms had great view of baron palace. I chose no breakfast but they seem like they have great options. There were couples also having their wedding ceremony at the hotel and it was super nice

The hotel was terrible, upon entering the lobby, people were smoking inside. And my room was SO old, it did not look like the booking page photos, the bathtub was all scratched, the bathroom just looked so old and gross. The vent was NOISY and smelly. The sofa looked like it was 20 years old and all dented. The bed did not look made. Pillows looked like it had just been slept on. The lamp shade was crooked. The carpet looked so dirty. This hotel is in need of a renovation. I couldn’t stay there after what I saw and requested a change of room. And they were able to put me in the new annex and it looked much more acceptable and normal there.

I love Hilton and tend to stay at them due to status but this one my goodness. The hotel looks so  nice on the inside you arrive go in the Lobby and its like wow but  the outside look especially  by the pool area looks terrible. The only good service we had at this Hilton was Martina Naeim whom  emailed us before coming to this Hilton she helped by accommodationing  us with early check in. The check in desk isn't really traditional  its just common deskz which throws you off.  Ola was our  front desk person and she waa great and  helpful she  explained the policy and procedures as we checked in early from the airport, dropped our luggage in our room and went for an excursion for the day. We got back around 3pm and went to the pool area. As soon as we got to the pool area some man with a life guard shirt started asking us about a $1 stated we owed money and to pay our bill.  We just back got to the hotel after our day excursion and we  were only here for one day so we were supper confused and this interaction and the man never came  back so it left a sour taste. Next  after this experience we wanted beer from the pool bar which for some reason  the bar was out of most of there beers. We did get one and hung out by the pool area but 20 mins after getting our beer the bartender  comes with a check stating he is closing in 20 mins so we asked for another one which he got one and we signed the checked. We thought that the area must close soon. It started getting loud in the pool area due too 2 weddings in the area.   Well 30 mins after the bartender  brought out the 2nd beer this  same bartender walked  back and forth asking if we wanted another beer. We assumed he be closed by now since he told us he be closed 30 mins prior so we were definitely not gonna order another one as we were upset that he lied and then the pacing back and forth was not very pleasing. Plus the noise from both parties began  to make it unbearable  to be outside. Definitely don't get a room facing the pool this was terrible.  Two  weddings were going on outside and the pool area was not relaxing so went to our room. This was even worse the noise from both parties made the room vibrate and was so loud, it was very hard to get sleep.  The good about this place was the lobby which is gorgeous, the beds were super comfortable and I loved having the complimentary airport shuttle to the airport every hour.  But this is not Hilton I suggest. No shuttle service from airport, no complimentary breakfest bags(we had early flights so didn't get to enjoy breakfast), and no happy hour deals. Not a place I would come back to. Hope they come back with Hilton standards.

Amazing service! The room and the hotel are top class and the staff is really polite. Michael Samy is particularly extremely friendly and supportive. I've visited this hotel many times, and each time Michael is always there to help and is so genuine. He goes beyond expectations in getting me everything I need, from a private car to general enquiries. Thank you Sonesta and Michael Samy for making this hotel my go to stay in Cairo.

A hotel full of experience The room is not big but overall it is pretty good. The bath water is also okay. The price/performance ratio is super high. Opposite is the Mina Palace You can see the pyramid from the breakfast area. It’s very nice to take pictures in the morning. I recommend everyone to take photos and check in from there. It’s very nice.