Golden Parnassus Resort & Spa - All Inclusive (Adults Only) Reviews
Golden Parnassus Resort & Spa - All Inclusive (Adults Only)
Km. 14.5, Blvd. Kukulcan, Zona Hotelera, Cancun, Quintana Roo, 77500, MexicoView Hotel Details
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Golden Parnassus Resort & Spa - All Inclusive (Adults Only) Guest Reviews
3.5/5
111 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities3.5
Service3.5
Cleanliness3.5
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All reviews(111)
Positive reviews(9)
Reviews with photos/video(4)
Negative reviews(2)
미니미니
Deluxe Room, 2 Double Beds, Lagoon View
Stayed in Jan 2024
Solo travelers
2 review
1.0/5
Posted on Jan 9, 2024
There were no towels in the room, so I told them to leave them so they could come in when I wasn't there, but when I went out, there were no towels. When I inquired, the staff said they were busy.
He then gave me a handkerchief and a small towel.
The water smells and the towels are dirty.
Employees do not know information about the restaurant
Guest User
Deluxe Room, 2 Double Beds, Lagoon View
Stayed in Sep 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 14, 2023
old facility but clean, delicious dinner, worthy
Michèle90
Deluxe Room with Lagoon Sunset View
Stayed in Jan 2022
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jan 27, 2022
Everything was so convenient and close to the hotel. Very safe as well. I liked the fact you can do the Covid test within the hotel and it’s super quick.
Guest User
Deluxe Room with Lagoon Sunset View
Stayed in Sep 2024
Solo travelers
34 review
3.0/5
Posted on Sep 24, 2024
The room is big, but you can't see anything from the second floor of the bay view room. The sea view is good from the third floor and above of the sea view room, with a large balcony. Food and drink are all included, but it's okay if the requirements are not too high. The beach bar is very good, the Japanese restaurant is not good, not even Wa*****, and the Rib Eye in the steakhouse is great. If you have money, you should live in a high-end hotel. If you want to save money, this hotel has a good price-quality ratio and is cheap!
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Guest User
Deluxe Room, 2 Double Beds, Lagoon View
Stayed in Nov 2024
Couples
1 review
3.5/5
Posted on Dec 2, 2024
At first they were nice but we had problems because they wanted to charge us 200 dollars more
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Bery
Deluxe Room, 2 Double Beds, Lagoon View
Stayed in Jul 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Jul 16, 2024
Very ugly pillows. You do not rest. Few rounds on the beach to offer drinks. Generally good.
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Jazyeli
Deluxe Room, 2 Double Beds, Ocean View
Stayed in Oct 2023
Family
4 review
5.0/5
Outstanding
Posted on Oct 16, 2023
I liked the hotel although it is small and some restaurants were closed it was good, the breakfast is not that rich but the snacks and dinner are delicious, the service from all the staff is excellent, highlighting Martin from bellboy, Moisés and Fermín from the bar from the pool, incredible!
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램프
Deluxe Room with Lagoon Sunset View
Stayed in Mar 2023
Solo travelers
3 review
4.0/5
Very Good
Posted on Apr 3, 2023
Friendly front desk / Good sea view / There are several restaurants, but there are not many of them open in the morning and afternoon, so there are few options / It wasn't too uncomfortable because I didn't expect much because the building was old / Hot water worked well / Cost-effective all-inclusive /
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Guest User
Deluxe Room with Ocean View
Stayed in Sep 2023
Solo travelers
77 review
2.0/5
Posted on Sep 26, 2023
Let’s talk about the good things first: 1. Good value for money 2. Good location 3. The service of some employees is okay
Then I complained about the bad things: 1. There was a problem with the air conditioning and the temperature never went down. Later, I changed the room and it improved. However, the first time the front desk asked me to check out at 11 o'clock and check in at 2 o'clock, which was completely inappropriate. It's their problem to think about
2. The new room was actually opened to other tourists the day after I checked in. They opened the door and came in while I was still sleeping. Then I called the front desk without a single apology.
3. I was told to ask for a bracelet when checking out, otherwise I would be fined 100. I didn’t explain it clearly when I checked in. Later I went back to the room to find it myself.
4. The food quality needs to be improved and the freshness is not enough.
5. The overall service awareness of employees is very average
This is the worst stay experience I have ever had. If you don’t care about the experience and just want to enjoy the sea and beach, then you can stay. Otherwise, I advise you to choose other hotels.
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_ tadas
Deluxe Room, 2 Double Beds, Lagoon View
Stayed in Aug 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 5, 2023
If you're expecting a superlative five-star hotel, you might be disappointed, but if you can book at an all-inclusive and cheap price, you'll be very happy.
The air conditioning and facilities in the lobby felt old-fashioned, and the Wi-Fi was weak at times, but the location, pool, and beach view made up for it.
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Jessica
Deluxe Room with Lagoon Sunset View
Stayed in May 2022
Family
6 review
3.2/5
Posted on Jun 16, 2022
The hotel is a bit old, the sheets are old, the food is good, the service is average.