Hotels Near Praça Mathias in Canoas

We visited this same hotel last year and wrote a 5 star excellent review. Things changed and not for the better. Our week long stay was not entirely enjoyable. While the hotel retains some of the quality, the quality of service and room standards has gone down noticibly. Specifically, wait staff is not attentive as before and even during non peak dining hours, wait times for the first greeting and offer of a drink were long. The food was well done but taste varied between lunch and dinner, dinner being the better meal selecting the same dish. We asked 3 times for the room to be cleaned while we took a break from work. The room was not cleaned when we returned. After ordering room service, tray pick up took 3 hours. Then, when we called back to insist they remove the tray, the restaurant called our room within 5 minutes to find out where thier coffee and not milk thermos was and insisted on knowing exactly what was in the room still. We felt like inmates rather than guests. The room we were in for a week was nothing like the room on the same floor on our first trip. Cheap artificial wood TV shelves replace beautiful dressers and the room felt like a holiday inn rather than an elegant hotel like our last trip. The highlight of our stay was Rosemarie (we think) in housekeeping. She's a delight and obviously a remanent of the old days. Alberto and Taylor in the dining room were the only waiters who made us feel comfortable. One waitress moved around so quickly, we were holding our glasses to be sure they were not taken. Very nervous way of serving tables. Another waitress took so long to serve us with guests, I had to get up 3 times to find help. The bell captains were also excellent and helped greatly. (Maybe they should be put in charge of the front desk and dining room!) If you need to stay in Porto Alegre, you'll want to stay here but be prepared and if you stayed before as we did, prepare yourself for the changes in room quality and service level. Not sure what happened but it's not the same place anymore.

It is a very well located hotel in the airport area and very easy access ( 10min ) from the br290 q is the way for q it comes to beaches of Florian poli . It has a covered car . Comfortable room . Very good full breakfast for the segment . The hotel was very friendly and helpful. Check in /out very fast Well sounded for being near the airport. Very good price/service equation The bad q the Hab 206 wifi did not work

If you travel for fun, then the price and the enviromento is fine.But if you travel for business, this is one of the worst hotel I have experience, the receptionist has really bad atitude, they dont speak english and they descriminate foreigners. Second, they dont know how to make an invoice correctly with the CNPJ. They misspelled the name or not putting the whole adress correctly. And when i ask to change, they complain and give a bad atittude. I will not reserve this hotel for any of my clientes anymore. If the hotel wants to grow, the receptionists need to receive proper training once in a while. But

The room is comfortable (Ap. 1008), but they could put some more cabins, we also missed cabinets. WiFi works perfectly. Breakfast is honest, but the restaurant and room service are expensive for what they offer. In the bathroom, it would be interesting to put the toilet paper door near the sanitary vase and to put in the box a ”panel or nick” to support shampoos.

This shop is one of the most cost-effective hotels in Porto Alegre. I have stayed there every year since my business trip in 2013, because the first time I didn’t know it was in another hotel, this hotel is more suitable for business and holiday families. There is a kitchen, the breakfast is really invincible and delicious, the new restaurant moved to the street side, the street view is superb! There is a memorial park next to it, and there are various roadside fruit stalls. It is very safe and you can walk around. It feels like a small European town! The steak of the hotel is good, and the restaurant becomes a bar for drinking in the evening!

It has many rooms with problems mainly in air conditioning, some do not work, others ping inside the room and others do not have control ...

Chegamos na madrugada. A pessoa que estava na recepção nos deu o melhor quarto do hotel e informou o horário do café da manhã. Todavia, o melhor quarto já é ruim. Colchão duro. Travesseiros baratos e desestruturados. O chão estava sujo!! Todo riscado. Mas o pior foi que a Recepcao informou errado o horário do café da manhã e quando chegamos estava fechado. Reclamamos e a recepcionista do dia disse que o restaurante era terceirizado é que deveríamos NÓS MESMOS tentar que reabrissem o café. Como foi o Hotel que causou o problema, reclamei e então foram pedir ao terceirizado que reabrisse o café. O rapaz do restaurante foi gentil, reabriu e colocou alguns itens na nossa mesa (o buffet já havia sido retirado). Não obstante a gentileza do rapaz, o café é horrível. Suco industrializado doce e cheio de conservantes. Paes e bolos de má qualidade. Só o que estava tragável era o mamão. Enfim, não dá pra tomar café da manhã no hotel.

I had to carry out some emergency procedures in Porto Alegre and I really am glad to have chosen this hotel to host me, because the rooms are very large, clean and with much privacy to rest, Something that is very appreciated for a person who usually travels quite. In addition, I must emphasize in particular the attention they have to the customer, because when I asked for information on how to get to certain places, they not only indicated me how to get safely, but also how to get fastest, Taking the time needed to make sure **** that I understand, I would like to emphasize in particular Sandro, who very kindly explained everything with detail. To conclude, I only have to recommend this place with confidence, whether for tourists who want to visit Porto Alegre, or for those who have to travel for work, because in one way or another, I know they will feel well-cared and secure.

They were trying to charge for a second guest in the room with a double bed. How weird of them. How can they charge for a second guest in the room if there is no breakfast being served? They said that the reservation was made on a different platform and all that trying to get an excuse for overcharging us. The man at the front desk was pretty rude with us saying “would it be fair to pay double when you are single?” - and even completed “so why would you want us to charge the room for two for you online?” Very weird the attention was horrible… I do not recommend!!! They want to charge for everything separately, ok, good for them. But for the second guest in the room? Is it a HOSTEL then?! Good luck, I am not coming back!

All right.Excellent location, 24-hour manufacturer service, very complete breakfast, several options zero lactose and gluten-free.Restaurant with various dishes and price accordingly.A kids area missing, because it doesn't have. In general, we have a lot of clean and comfortable beds, we have already hosted several times and we will surely return.