The Landmark Hotel

Terrible service, avoid We had reservations for dinner , we had placed our dinner order in the morning and the hotel knew what time we were booked to eat at and knew what we were having to eat, to say the service was shocking is an understatement, we were a small group, one person would get there dinner then 5 mins later another dinner would come then I was asking for the rest of my order , so by the time the chips arrived I had rest of food eaten, then cause for the chips arrived after my dinner was finished , food was very expensive for the small portions received, I will be telling people to avoid as it was nothing short of a joke the service .. my friend ordered soup and mash as a main course .. she got the soup and was told she couldn't have the mash until after the soup as one was a starter and one was on the main course menu , so she sat there waiting after her soup was finished then has to ask for her mash....no dirty plates were taken from table when soup was finish till the mash arrived, had to keep asking for basics such as butter etc . Female manager was clueless and had no idea what to do, staff were just wandering around no direction given to them

Wedding Day Celebration We cannot thank Denice enough for everything she did to make our wedding day absolutely perfect! From the moment we started planning, she was there every step of the way, guiding us with her expertise, calming our nerves, and ensuring every detail was just as we envisioned. Her dedication, attention to detail, and ability to handle everything so seamlessly made the entire process stress-free for us. Denice went above and beyond, managing everything from vendor coordination to last-minute adjustments on the day itself, allowing us to fully enjoy our wedding without any worries. We are incredibly grateful for her hard work, professionalism, and kindness throughout the entire journey. If you're looking for someone who will help turn your wedding dreams into reality, we highly recommend Denice! Thank you so much, Denice and all the team in The Landmark Hotel — you made our day unforgettable! From the Newlyweds, Clare & Gary 💕

The hotel is absolutely beautiful from the moment you walk in you’re greeted with a very spacious lobby with plenty of seating available. As I approached reception I was greeted with a lovely lady ( I apologise I didn’t get anyone’s name during our stay) who mentioned our room was ready even though we were early for check in which I greatly appreciated as I was travelling with my parents and my 7 week old daughter our first holiday. The entire check in process was simple and the breakfast/lunch and dinner times were all explained to us. When we got to the room we were surprised to see it over looking the Shannon river the view was fantastic and the room well it was just wonderful as it was so spacious and I really appreciated you being able to accommodate my request for the cot it was perfect. My only flaw with the room and its only minor was because of the cot I could only assume that maybe there was small table that would usually have the tea and coffee station on it. This station was set up in the wardrobe and due to the plug situation then the kettle had to be placed on the floor in order to boil it to make bottles. My daughter is only 7 weeks old but maybe something to note if there are toddlers in the room as it would unsafe. Breakfast display was great plenty of variety on offer from the display area as well as on the menu itself. There was one lady who was there on Thursday and Friday morning and she was wonderful nothing was too much for her at all. She is an asset to your hotel. However breakfast on our last morning was very disappointing. Our orders were wrong and service was very slow. My mother ordered a small breakfast with poached eggs and the order came out with just two poached eggs. So we sent it back only to discover that the egg was inedible. It was stone cold. I ordered the scrambled eggs on toast and a portion of the boxty( potato cake) and what I got was scrambled eggs and a piece of yhe boxty(potato cake) I didn’t send it back but I was disappointed. It really shouldn’t take one person to pull an entire team but clearly it does. We decided to have dinner in the hotel as honestly it was the best dinner we’ve ever had in a hotel. The food is incredible. So an absolute credit to the chef. We did eat out one night in an Italian and the food and service was incredibly disappointing so we decided to eat in the hotel again on our final night and again absolutely perfect. So thank you. Overall it was a lovely stay in such a lovely hotel it was just a shame about the breakfast on our last day and the room comment is just to note it but the room was

We enjoyed our short stay in the Landmark Hotel and Carrick on Shannon is a charming little town. Our room was good and had a lovely view overlooking the river. The bath/shower in our room needs a good renovation. The girls at Reception wee very pleasant and helpful. The ate in the Boardwalk Restaurant and the dinner was good but we thought the decor and atmosphere could have been brighter and more inviting.

From start to finish, we experienced the best of service, hospitality and professionalism in the lead up to and on our wedding day, to the moment we checked out of The Landmark Hotel after our wedding. The Landmark really is the complete wedding venue and there are no 'hidden extras'. It is a stunning ballroom and venue. The owner takes a personal hands on approach and this is reflected in the running of the venue and in the way guests are looked after. The staff of The Landmark left no stone unturned and everything was smooth sailing. The venue itself was absolutely fantastic and the food was exceptional. The service on the day of our wedding could not have been better. The Wedding Coordinator (Denice) and the staff and management in The Landmark ensure that everything runs so smoothly. Denice is calmness personified and has everything under control. Her experience shines through at all times. Denice answered any questions so promptly and attended to any query or detail we raised with her. She did her upmost to make our day so special and ensured a personal touch. She was super approachable and flexible and has a solution to everything!

Very helpful and friendly staff. Room spotless clean. Bed very comfortable. Breakfast served until 10am. Plenty of choice for breakfast. Would highly recommend The Oarsman of you decide to eat out. Highly recommend hotel. Also boat trip and visit to the Shed.