So, here goes. The bath in my room leaked and flooded the bathroom floor with 5cm of water on the first morning of my stay. No, it didn't run over the top of the bath, and the water wasn't up to the overflow, it leaked somewhere else! Being in a hurry, and not wanting to return to an indoor pool, I used all of my towels to mop up the flood. I spoke with reception later that day, and they offered to change my room from 4** to 3** due to the flooding. I also mentioned that floor 4 smelt of damp? Later, a member of the hotel's staff confirmed that there had in fact been a flood from floor 5 through the ceilings in to the rooms below on the 4th floor. Whilst I was assured that my room was not one of the rooms affected , I was surprised that a) no-one bother to mention this beforehand, in fact they were trying to hide it b) rooms were let out on a floor where there was potentially a respiratory health risk! So, having packed my belonging I trudged down from the 4th to the 3rd floor (did I mention one of the lifts wasn't working?). I unpacked only to find that the TV in room 3** was inoperative due to; a) there being no remote control b) the arial lead was missing from the TV (who steals TV arial leads!) So it was back down to reception who kindly found me yet another room this time with a TV with a remote control and arial lead + a Bath that hopefully wouldn't flood.. on the 2nd floor! And of course this meant packing my stuff up (again), trudging down another floor (again), and unpacking (again). Yep, you've guessed it, by now my restful, stress free stay was anything but! In summary, unless you've got a desire to live out a 1970's hotel sitcom, but without the view (did I mention the semi-permanent scaffolding?), and a car park resembling a bomb site (literally), I'd probably suggest giving this one a miss.
Very Good
46 Reviews