MRS Potts Hostel Reviews

It was okay, good location very old didn’t give proper bedding or anything probably the worst hostel I stayed in the only thing good about it was location 

Good location. Good services-free drinks,you can choose the bund bed. only not good on climbing uo ladders to the room with the heavy suitcase.

Best place to stay in Cardiff at good price.

Great location, next to Cardiff market (~ 1 minute walk), and close to Cardiff castle (within 10minutes), have basic necessities (eg kitchen), spacious toilet and shower room.

Overall, great experience. Incredible location and the staff are lovely.

Due to reports of bed bugs, we inspected the room before check-in and also asked guests already checked in at the lobby, who all confirmed that the room had been heavily sprayed with insecticide. Crucially, the room we were assigned (with 12 beds) was completely different from the photos shown in the booking (depicting 4-6 beds). Due to these reasons, we decided not to proceed with check-in. However, although the hotel canceled our reservation, they did not issue a refund (2 bookings approximately £130).

Dormitory room door cannot be locked due to broken lock. Showering water flow and temperature are not stable. Ventilation in the shared restroom is not very effective, resulting in the corridor smelling bad. Many aches and dusts are in the corner of the dormitory room. Trash bin is not thoroughly cleaned. Bed mattress is broken down so not comfortable for sleeping on. Staff are very friendly! Other guests are all reasonable, well-educated and good behaved young people.

Couldn't comment on cleanliness. Unable to locate the hotel, no signs or direction. Contacted the hotel, it wasn't helpful. Driving round Cardiff City looking for it and the receptionist couldn't direct one. Had to cancel after one hour of driving around, booked another hotel. Not trying that again, the price is attractive and say a lot about the hotel. Very disappointed

Excellent. Had a funky smell but nothing too strong. Affordable. Great service.

Hairdryer is provided in the shared shower room, and with curtain next to each bed which provides greater conveniency and privacy. While free tea and coffee are provided next to the reception 24/7. However, the lock here is password lock, and the staff would change the password frequently for preventing homeless people, this can be good or not, one hand is providing greater safety, yet, it can also make you being lock outside the hostel (that's what I experienced). And one more thing is that I found bloodstain on the bed sheet. Overall, I would say it's a cost-effective choice

Nice place for a budget stay in the town center. The rooms could have been kept more clean.

Affordable price for backpackers. Excellent location and soothing atmosphere.

Services ok

The reception is only open from 10am to 10pm. It took 3 calls to get the self-check-in information. The kitchen only opens at 10am, so you can't make yourself breakfast. Sheets are £5 to rent when the reception is open before 10pm, luggage storage is also £5 when the reception is open after 7pm. The social areas are just 2 sofas. The toilet walls are moldy and the paint is peeling everywhere. In short, I do not recommend it at all.