Top rated hotels in Central Jakarta

Sari Pacific Jakarta, Autograph Collection by Marriott International
4.5/553 Reviews
Thamrin
This is the WORST hotel I've stayed in Indonesia. Although I was upgraded to a suite (Marriott Titanium), the suite is actually a downgrade from the standard (renovated) rooms! They refuse to downgrade you to a better room! From Check in to check out it was a total nightmare! The reception turned up 15 minutes after I arrived at 2am and it was like they were doing me a favour to check in. Further calls during the stay to reception (if answered) took between 20-30 minutes to action anything. Asking for fresh towels? Budget an hour. The room looks nothing like the pictures - Tiles are cracked, the bathroom is from the 60's - you are lucky if you can get a shower with regular temperature water. The room is a sauna - which is great for people who like hot rooms, aside from the putrid smell, the air conditioner is set to 26 degrees, The fixtures are all dirty - from the desk to the light switches, there was actually Red Sambal on the light switch after the housekeeping serviced the room. There is dirt everywhere and the management doesn't care! It's not about the hotel being old - there are many older hotels in Jakarta which have maintained a fantastic standard, don't expect that if you choose to stay here!

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get cheap hotels on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • What is the way to get lower prices at hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed in Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

  • Can I cancel or change my hotel reservation on Trip.com?

    It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

  • How do I contact trip.com customer service?

    You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.