Hotel Indonesia Kempinski Jakarta Reviews

We enjoyed our stay so much and they have offered us excellent services , the staff are friendly , helpful and assisted us with our bookings so much . We are glad to have stayed here and will come back again !

2nd time with this hotel. Never dissapointed. Definitely will return when visiting Jakarta.

Generally good service. Linked to Grand Indonesia Mall. Rich people vibes.

Best place for healing Connected to Grand Indonesia Convenient and Lots of choices

Hotel Indonesia Kempinski location is great and easily accessible to most part of Jakarta. The hotel buffet breakfast was awesome. What a wonderful spread of food, varieties of local and international cuisine. The plus point is the hotel is link to one of the biggest shopping mall in Jakarta. You can spend a whole day in the mall.

Wonderful Experience and good Atmosphere with excellent service from check in and to checkout , kuddos and well done to the team . Will definitely come again for my business trip in june.

kempinski is the best hotel in jakarta, i would like to come back here n will bring my family

As usual kempinski have their own standard in hospitality industry. They employed good staffs And also try to perceive what each individual needs are. How ever during this 2 nights stay only this 2 small flawed. 1. The shampoo was not in my bathroom and need to get the housekeeping to sent later. How ever probably need for the supplier to change the Color of 3 bath amenities since during busy time will be easy for them to set in the room. For your information shampoo and shower gel are same colour and the writing was very tiny. The other is during breakfast on Sunday. I know it was busy morning but I’ve ordered a new coffee and went to the smoking section to make a call and when I’ve return my table was reset and someone else have taken the table. Possible to put a signage or code for the occupancy of tables since even though the staff are well trained but some how some message was not translated as what customers wish for so I just went back to my room with only with half full stomach.

Always wonderful going to kempinski. Friendly staff, comfortable stay. Business lounge is excellent.

We booked 3 rooms for idul adh holiday. One of the room we booked (grand deluxe) got ac problem but the hotel provide fast response and solution. We love the b’fast especially the traditional foods (bakso, bubur ayam, gado2 and Batagor) they all superb!

good service, good location, good room, excellent breakfast but need to wait in line.

Very nice hotel in downtown Jakarta. Breakfast is amazing and recommended. Rooms are huge and the view is very scenic. Rooftop pool is a bit small but it works for a lazy afternoon.

Hotel staff is extremely helpful. Perfect. GoodnlocTion. Just a small feedback. The small bedpost can me quite dangerous as it's too low to be noticed and may hurt people who don't know about it near the corner of bed.

Great stay at Kempinski! Wide spread for breakfast and room is big. Easy access to the grand mall.