Jin-An Hotel Changchun

Jin-An Hotel Changchun Reviews

Jin-An Hotel Changchun

No.499 Xinhua Road, Changchun, ChinaView Hotel Details
Jin-An Hotel Changchun
Jin-An Hotel ChangchunJin-An Hotel ChangchunJin-An Hotel Changchun
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Jin-An Hotel Changchun Guest Reviews

4.7/5
Outstanding
2576 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(2576)
Positive reviews(2536)
Reviews with photos/video(450)
Delicious breakfast(494)
Friendly front desk staff(285)
Perfect for business trips(60)
Delicious buffet(50)
Located downtown(45)
Awesome gym(27)
Luxurious(21)
Has rooms for families(12)
Negative reviews(40)
Anonymous User
Superior Double Room
Stayed in Oct 2023
Couples
30 review
4.0/5
Very Good
Posted on Oct 22, 2023
The Hotel Location is ok, near to city Center. Some small restaurants nearby. Outside is currently City Hall construction site. So far ok, but could be noisy at some point. Room a little old and smaller than expected. In second day, some towels and Shower gel not refilled. Pool is ok, but the Sauna and other switched off Breakfast big selection, quality so so Would rate it 4 stars in total
6/9
Anzelle
Superior Double Room
Stayed in Jun 2023
Friends
6 review
5.0/5
Outstanding
Posted on Jul 2, 2023
The service was great. The staff is friendly and very helpful. Great breakfast
Response from Property: Thank you for staying in the changchunjin'an hotel. When we knew each other, flowers formed buds. When we knew each other, flowers were in full bloom. I look forward to meeting you next time. Wish you a happy life.
GHANI SAIDIN
Deluxe Room (2 beds)
Stayed in Dec 2023
Couples
3 review
5.0/5
Outstanding
Posted on Jan 13, 2024
Very clean and has everything. Nice spread of buffet breakfast.
Tiong Lim.
Superior Double Room
Stayed in Aug 2023
Family
30 review
4.5/5
Great
Posted on Aug 12, 2023
Counter Check in process very quickly n efficient. Room was spacious and clean. Toiletries supply was sufficient. Location convenient with taxis. Breakfast was a good mix of both western and local dishes. Would comes again.
Sebaa
Superior Double Room
Stayed in May 2023
Family
22 review
5.0/5
Outstanding
Posted on Jun 5, 2023
One of our favourite hotel in Changchun. Stay there now for over 10 years. Great service and breakfast
Ball114
Superior Double Room
Stayed in Sep 2023
Couples
2 review
4.2/5
Very Good
Posted on Sep 10, 2023
Everything is good, but the room have smoke smell.
Bienvenido Jr
Superior Room (2 beds)
Stayed in Dec 2022
Friends
25 review
5.0/5
Outstanding
Posted on Jan 23, 2023
Front desk staff is extremely efficient, pleasant and helpful. Overall, we had a great experience.
Response from Property: Thank you ,welcome to changchun jinan hotel.
Guest User
Superior Room (2 beds)
Stayed in Jun 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jun 24, 2024
The room facilities are complete, the service staff is very good, it is recommended to enrich the hotel's welcome fruit and breakfast diversity. After all, 98 yuan for a breakfast is not cheap, and other facilities and equipment are great! Personally feel good.
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Response from Property: Dear guest: Thank you for your detailed review. In addition to the welcome fruit, we also provide a lobby bar Happy Hour for online guests, including seasonal homemade drinks, cola, Sprite, coffee, black tea, juice (choose two cups) * 1, daily dessert/cookie * 1, and two kinds of welcome fruit * 1. We will continue to improve and update our products to welcome friends from all over the world. Thank you again and look forward to your visit again!
Guest User
Superior Double Room
Stayed in Jun 2024
Business travelers
17 review
2.0/5
Posted on Jun 7, 2024
The shower room is too small, and the whole bathroom is not big either, not as good as the current Atour. The facilities are old and small. The hair dryer is broken and is set next to the desk. The air conditioner is at the maximum air volume, 5 degrees, and it still feels very hot during the day. There are still some toiletries that were forgotten to be added when cleaning the next day. This is a small matter, so I won't mention it. I personally suggest that your house should be renovated. Let's talk about breakfast. I left the hotel this morning and rushed to have breakfast early in the morning. As a result, the waiter took the coffee over there and drank it, and it was a big full cup. Then you see the guests coming, you give way a little? She doesn't care about taking her own first, and you wait behind. The service awareness is a bit weak. The overall experience of this time is not very good. I will consider staying in Shangri-La next time.
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Heshan
Superior Double Room
Stayed in May 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on May 6, 2024
I stay here frequently, the transportation is convenient, the location is very good, the hotel is grand, the sanitary environment is particularly good, the breakfast is rich and colorful, there are many kinds of food, the gym on the first floor, swimming 🏊♂️ is convenient, and parking is convenient. Thanks to the hotel for providing welcome fruits and desserts in the lobby bar. On the night of check-in, the neighboring room was a little loud and noisy. The front desk lady Xiao Sun went upstairs at 12 o'clock in the middle of the night to stop it, apologized, and took the initiative to open a room in the Deluxe Pavilion. The original room luggage and supplies do not need to be brought, and you can check in directly. It is full of sincerity. I am particularly moved. Thumbs up and thumbs up👍 Strongly🤩 recommend friends to stay
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6/11
Response from Property: It is our honor to receive your praise and such meticulous sharing of your stay. Changchun Jin'an Hotel has created a quiet place in the golden area. Our breakfast is Chinese, Western and Japanese, providing you with more choices, so that your good mood starts from breakfast. The hotel management pays attention to the stay experience of every guest, just to meet your expectations. It is the responsibility of all our employees to provide a comfortable, superior environment and caring and high-quality service for every guest staying in our hotel. We will, as always, welcome you with a friendly smile next time, thank you.
Guest User
Premier Deluxe Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 11, 2024
The hotel stay experience is very good. The service is considerate and thoughtful. The facilities are complete and comfortable. On the first day, due to some minor flaws in the room facilities, we wanted to change rooms. The service manager Andy's service attitude was very good, warm and thoughtful, patiently listened to our accommodation needs, and helped us change to a more comfortable room in time, which made us feel very relieved and satisfied. Special praise. The hotel's breakfast is rich and varied, and the taste is very good, which makes us very satisfied and happy. The environment of the hotel is very quiet and beautiful, which makes people feel very relaxed. It is a good place for vacation and leisure.
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Response from Property: Service is the soul of Jinan. We look forward to your next visit to continue to experience Jinan's consistent service spirit. It is an endless honor and encouragement for Jinan people to receive your affirmation and praise. We will continue to surpass and improve, and look forward to your next beautiful encounter with you. You are also welcome to stay again!
Sukybao
Superior Room (2 beds)
Stayed in May 2024
Family
41 review
4.0/5
Very Good
Posted on May 18, 2024
The hotel is ok in terms of hygiene, the breakfast is rich, the swimming pool and gym are also good. The downside is that the air conditioning in the room is not turned on. It is very hot at night and we have to open the window for ventilation. What makes me speechless is that our child is exactly 120cm tall. The hotel provides free accommodation for children under 120cm. There is no charge on the first day, but there is a charge on the second day. I took my child to measure the height mark of 120cm in the restaurant (I think that mark is too low). The child stood there a little taller. No matter how I explained, the staff refused to give in and charged. In the end, I didn't want to argue and paid. What's funny is that it was free again on the third day. What is this standard?
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6/7
Response from Property: Dear guest, thank you for your review. I would like to take this opportunity to introduce the hotel's children's breakfast fee standard. Children under 120CM are free, 120CM-140CM are half price, and those over 140CM are full price. Employees sometimes rely on visual inspection to judge height, especially for children slightly taller than 120CM. Some employees did not measure as required, resulting in inconsistent standards for three days. We are very sorry. We will definitely strengthen employee training, unify standards, and avoid unnecessary disputes between the two parties. I apologize to you again and wish you a happy life!
aqua dial
Standard Executive Suite
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on May 4, 2024
Very satisfied, I didn't encounter any of the bad points mentioned in some reviews. The location is in the city center and convenient to go anywhere. The breakfast is really YYDS. You won't be hungry for the whole day after eating one meal. There are also Japanese fried chicken nuggets, rice balls, pickled fish. It's worth booking a hotel just for breakfast.
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Response from Property: Thank you very much for staying at Changchun Jin'an Hotel. Our breakfast includes Chinese, Western and Japanese styles, providing you with more choices. The hotel is located in the most prosperous commercial and financial center, surrounded by large shopping malls, international supermarkets and bars and KTVs. In your spare time, you can experience the local customs and culture of Changchun. We look forward to your stay again!
Guest User
Parent-child Room
Stayed in Apr 2024
Family
8 review
5.0/5
Outstanding
Posted on Jun 10, 2024
The family hotel experience near my home during the May Day holiday was very good. The breakfast buffet was very nice, and I met a German cutie 😍
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Qingshanqingquan
Superior Double Room
Stayed in Apr 2024
Solo travelers
70 review
5.0/5
Outstanding
Posted on Apr 21, 2024
I want to say to Changchun Jin'an Hotel: Thank you! You are really nice! Goodbye! I will definitely stay here again if I am lucky! I hope you will get better and better!
Original TextTranslated by Google
Response from Property: Dear~~ Thank you very much for your support and trust in us. We will continue to uphold the concept of doing things attentively and providing attentive services, so that you can feel the warmth of home when staying at Changchun Jin'an Hotel. We look forward to your visit again to review our progress and wish you a happy day!