To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(2860)
Positive reviews(2705)
Reviews with photos/video(563)
Easy to get around(341)
Great value for money(279)
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Large rooms(85)
Convenient for shopping(66)
Average decor(35)
Negative reviews(155)
VST
Business Double Room2
Stayed in Jan 2024
Couples
33 review
4.7/5
Amazing
Posted on Jan 28, 2024
Value for money. Big and spacious rooms. Comfortable beddings and showers. Located directly opposite, 200m away from Exit A of Ren Ming Guang Chang subway station. Although the furnishings are slightly depleted, the rooms were clean and comfortable to stay in.
The staff are also responsive and quick to resolve our room's problem.
Response from Property: Dear customer, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to your visit again and wish you a happy life!
Ewave Lee
Business Double Room.
Stayed in Dec 2023
Solo travelers
3 review
4.0/5
Very Good
Posted on Jan 10, 2024
Hotel room is not renovated for quite some time. Breakfast got limited selection.
Response from Property: Dear customer: Thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to your visit again. I wish you a happy life!
Jason
Business Double Room.
Stayed in Apr 2024
Solo travelers
31 review
3.0/5
Posted on May 2, 2024
Not so good. The photos look very different from reality. Room is old, cold, AC doesn’t work well, bed is horrible, mattress is like a wood. Not for recommendations at all.
Neil Eugene
Business Double Room.
Stayed in Aug 2023
Solo travelers
16 review
5.0/5
Outstanding
Posted on Oct 10, 2023
Very good front desk resolved an otherwise difficult issue for me. Big picture window in room provided wonderful view of city. Several small restaurants nearby. Starbucks coffee outlet across the street was very convenient for me. Breakfast was not provided by this trade hotel, but I was otherwise very pleased with this accommodation.
Minghui
Business Double Room.
Stayed in Oct 2023
Business travelers
2 review
4.0/5
Very Good
Posted on Oct 21, 2023
location is great through it is old and has no safe to lock documents.
Response from Property: Dear customer, hello! I'm sorry that this trip did not provide you with satisfactory service. The hotel is developing and the facilities are gradually improving. We will try our best to meet your satisfaction. Welcome to supervise! Thank you!
GHANI SAIDIN
Business Double Room2
Stayed in Jan 2024
Couples
3 review
3.5/5
Posted on Jan 13, 2024
Nice place to stay. Close to shopping centres.
Guest User
Business Double Room.
Stayed in Dec 2023
Solo travelers
3 review
3.0/5
Posted on Dec 27, 2023
Look old inside, not appealing
Guest User
Business Double Room.
Stayed in May 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on May 28, 2024
Good
Good
Good
Max mingyuan 🇺🇦
Business Double Room2
Stayed in Feb 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 6, 2023
Nice hotel, affordable price, great location - recomeded
Guest User
Business Double Room.
Stayed in Jun 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Jun 6, 2023
设施:nice
卫生:good
Guest User
Business Double Room2
Stayed in Jul 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 1, 2022
nice!
Berkano
Business Double Room.
Stayed in May 2024
Travel with friends
2 review
2.3/5
Posted on May 5, 2024
Cheap price, good location, old decoration, not as comfortable as some express hotels
Two elevators, a bit slow
The experience is a bit bad, the door is not closed tightly, no sound insulation, you can hear everything in the corridor
The toilet light and bedside lamp have electric current sound
The hair dryer socket is not plugged in tightly, the bedside socket is far from the bed
Breakfast coupons are for one egg, the food is average
Original TextTranslated by Google
Response from Property: My dear friend: I am ashamed to see your feedback. I am ashamed that I could not solve your problem better. We will summarize the reasons and be modest and make serious improvements. We need praise like rain, but we also need sincere opinions like yours to be fertile soil. The hotel is preparing for renovation. The growth of Guomao is inseparable from your contribution. We sincerely welcome you to visit us next time!
Guest User
Business Double Room.
Stayed in May 2024
Family
44 review
1.7/5
Posted on May 2, 2024
Service: I checked in at the front desk at 4:30. Only one of the two rooms could be checked in. The reason given was that it was fully booked yesterday. After arguing with the front desk, I was told that I could upgrade one room to a suite for check-in. I was told again that it was fully booked yesterday so I couldn't clean the room today. The upgraded room faced the elevator. It was very lively in the morning. The mattress may have been used for a long time. It squeaked when I turned over. I had a bad sleep all night.
Parking: 3 yuan per hour. It was the first time I paid for parking in a hotel with a parking lot downstairs. At the same time, the front desk proudly told me that if I didn't check in, the parking fee would be 8 yuan/hour.
Breakfast: None of the tables were clean. The tables were not cleaned properly, and the two waiters quarreled.
This was really an unforgettable check-in experience and a journey to broaden my horizons!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. We apologize again for not being able to check you in on time because the room was not cleaned in time. Parking fees are charged by a third party, and there is a discount for paying at the front desk. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Business Double Room.
Stayed in Apr 2024
Business travelers
42 review
5.0/5
Outstanding
Posted on Apr 28, 2024
Facilities: Complete
Sanitation: Clean
Environment: Very good
Service: Thoughtful
Multiple stays are very cost-effective, the front desk ladies are very enthusiastic, love
Original TextTranslated by Google
6/9
Response from Property: Dear guests, thank you very much for your recognition of our hotel as a whole and our work. Your satisfaction is our biggest motivation. We will continue to improve ourselves and bring the best service to every family member. We will continue to work hard to create a more comfortable accommodation space and provide you with meticulous service. We hope to bring you the feeling of home during your busy journey. The hotel is located in the downtown business district where Renmin Street and Chongqing Road meet. It is very convenient for eating, living, traveling, shopping and entertainment. We look forward to your visit again. We are always ready to welcome you home with the warmest service.
Guest User
Business Double Room2
Stayed in Apr 2024
Business travelers
4 review
0.5/5
Posted on Apr 9, 2024
The sanitation is poor, the room facilities are too simple, and the so-called upgraded room is not upgraded at all, it's fake, you have to ask them to upgrade, the so-called upgrade is that there is a simple voice control switch light in the room, other old equipment is the same, the room is also the same shabby style. Parking is charged by the hour 3 yuan per hour, and I have to pay for staying in the hotel. I question whether this is a 4-star hotel. I took a picture of the breakfast and hope everyone can see it clearly.
Original TextTranslated by Google
6/10
Response from Property: Dear distinguished guest, thank you for choosing Changchun International Trade Hotel! We are deeply sorry for not being able to provide you with satisfactory service! We have strengthened the adjustment of breakfast varieties and strive to make guests from all over the world have a delicious breakfast. The hotel is preparing for renovation. The parking lot is charged by a third party, normally 8 yuan per hour, and 3 yuan per hour for hotel guests. Sincerely look forward to your visit again and wish you a happy life