Damei Universal Centre, No.745 Huanhu Road, Meixi Lake, Yuelu District, Yuelu District, Changsha, Hunan, ChinaView Hotel Details
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Hotel Indigo Changsha Meixi Lake Guest Reviews
4.8/5
Excellent
1965 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1965)
Positive reviews(1945)
Reviews with photos/video(1041)
Well designed(371)
Delicious breakfast(310)
Friendly front desk staff(260)
Close to metro(197)
Secluded lake view(166)
Great swimming pool(163)
Has an infinity pool(37)
Negative reviews(20)
Guest User
1 King Standard
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 12, 2024
Rooms are very spacious, quality of service are amazing ! Even the housekeepings are well trained! Best hotel I had experienced ever in Changsha, indeed will be visiting again !
Moreover mini bars are free of charge, all my needs are fulfilled , a great satisfaction I had through out this trip!
Response from Property: Dear guest, Thank you very much for taking the time to share your feedback.We are very happy to read your compliments about our professional service from our team and the hotel facilities. Our team is very passionate about what they do and is always very pleased to hear that our guests are happy with the service they offer.We would be very happy to share your feedback with everyone. Once again, thank you for visiting and we look forward to serving you again soon.
Gerd H
1 King Premium Lake View
Stayed in Oct 2024
Solo travelers
4 review
4.0/5
Very Good
Posted on Nov 11, 2024
Very much like the Indigo Hotels. Super stylish and modern fusion Chinese hotel
Response from Property: Dear guests, we would like to thank you for your recent stay with us at The Hotel Indigo Changsha Meixi Lake and we are pleased to read your review and we are delighted to hear that you appreciate the design style of our hotel.We look forward to having you as our guest again soon.
馬特
1 King Premium Lake View
Stayed in Mar 2024
Family
10 review
5.0/5
Outstanding
Posted on Apr 1, 2024
First of all, I would like to commend every colleague who has served me at this hotel. Each and every one of them has genuinely provided exceptional service to the customers, ensuring that I had three comfortable nights both physically and mentally.
Lastly, the hotel facilities were excellent. For future visits, I suggest providing bathtub liners. The location is actually very convenient, right by Exit 1 of Meixi Lake West Station on Line 2. As soon as you reach the surface, turn right (there is currently a construction site), and it's just a 3-minute walk. When you step out of the hotel on the ground floor and turn right, there is a FamilyMart convenience store across the street. Line 2 can take you to all the major attractions in the city center. It's perfect!
Response from Property: Dear Guest ,We truly thank you for your recent stay at Hotel Indigo Changsha Meixi Lake as well as for the precious time you took to share your feedback.I am thrilled to read that you thoroughly enjoyed your stay with us, and I have shared your comments with our team member, as I knew they would be just as pleased as I was to receive such kind words.We very much look forward to welcome you back in a foreseeable future at Hotel Indigo Changsha Meixi Lake and we remain at your entire disposal if needed.
Jonathon Baggia
2 Double Standard
Stayed in Jan 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Feb 10, 2024
Best hotel staff I have ever encountered. They are over the top accommodating and helpful…
Response from Property: Thank you for your support and recognition, and we look forward to meeting you again.
Anas
1 King Standard
Stayed in Aug 2023
Business travelers
22 review
4.2/5
Very Good
Posted on Aug 29, 2023
Cosy and comfortable stay, highly recommend
Response from Property: Hello, Inspiration Explorer. Thank you very much for your recognition of the hotel, your satisfaction is our greatest motivation! We are pleased to hear that you have been impressed with our facilities and guest services, creating a pleasant experience for you, and it is our privilege to be able to provide you with unique and high-quality products and services. We look forward to being able to give you more fun inspirational experiences again.
Xiaoerchuidiaoa
2 Double Standard
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 27, 2024
The hotel is newly built, and all the facilities are relatively new, but not decorated. I like the design of independent bathroom space, toilet space and washing space.
From the concierge at the door to the front desk service, the restaurant and bar service are very good. In November, I caught up with the promotion and stayed for four nights (two rooms). The mini bar in the house is free to drink, and the bar cocktails are given as a gift, which is very cost-effective.
The location of the hotel is also very good, 100 meters away from Meixihu West subway station. This subway line goes directly to Yuelu Mountain, Orange Island and other attractions. There are delicious Hunan restaurants and Internet celebrity restaurants within one or two kilometers around the hotel, so you don’t have to worry about food and drink.
It’s also great to take a walk by Meixi Lake when you have time. In short, it’s a hotel that you will stay in when you come to Changsha.
The breakfast area and variety are not much larger than other five-star hotels, but it is clean and exquisite.
Christmas is coming soon, and the hotel has prepared a Christmas theme, and the atmosphere is getting up quickly!
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6/7
Response from Property: 您好,靈感探索家。感謝您分享在長沙梅溪湖英迪格酒店的入住體驗及美照,得知您對酒店的喜愛,我們感到十分榮幸!您的肯定是我們一直前進的動力,期待您的再次光臨,酒店的每一位團隊成員都期待與您重聚,併為您奉上更加非凡的服務體驗。
Anonymous User
1 King Standard
Stayed in Nov 2024
Travel with friends
27 review
5.0/5
Outstanding
Posted on Nov 27, 2024
I paid to upgrade to a lake view room, which had a wide view and a more spacious room. I got up early to have breakfast and watched the sunrise. The scenery was beautiful. The front desk lady Yilia provided warm, attentive and thoughtful service throughout the whole process. The engineering boy was very polite. For some reason, the Wi-Fi in the room could not be connected, and Achen quickly helped me solve it.
Original TextTranslated by Google
Response from Property: Hello, Inspiration Explorer. Thank you for choosing to spend this wonderful and happy time with us. We provide every Inspiration Explorer with considerate and meticulous service to make your exploration journey wonderful. Be neighbors with inspiration and explore new stories. Thank you again for your appreciation and affirmation. We sincerely look forward to your visit again and offer you a unique discovery journey to take you to explore the unique food, scenery, culture and history of the Star City Changsha. Have a great day!
Xiexie-xiexiele
1 King Premium Lake View
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The lake view room you stay in has a view of Meixi Lake. The swimming pool is also great. There is a transparent glass at the bottom of the pool so you can see the ground below. The pool has an infinity effect so you can also see Meixi Lake. The only downside is that the weather was not very good when we stayed. I will definitely come back when the weather is good next time I have a chance. I also want to thank the housekeeper for his thoughtful service. He called to ask about my needs before check-in and also recommended some local food, drinks and entertainment. Rosy and Yori were also very quick and professional when checking in and out, smiling and warm.
Original TextTranslated by Google
Response from Property: 您好,靈感探索家。感謝您選擇入住長沙梅溪湖英迪格酒店,同時也很開心看到您抽出時間與我們分享您滿意的入住體驗。正如世界上沒有兩片相同的葉子,世界上也沒有兩家相似的英迪格酒店。靈活多變的生活方式精品酒店概念,融合當地特色,在星城長沙給您帶來一場引人入勝的“求學問道”之旅,品味長沙的時代風潮。我們期待着您的再次光臨,為您提供更多有趣的靈感體驗。
Guest User
1 King Premium
Stayed in Nov 2024
Other
14 review
5.0/5
Outstanding
Posted on Nov 22, 2024
The room is clean and comfortable, the breakfast is exquisite and rich, the girls Wendy and Cicy at the front desk are very enthusiastic, and Achen from the engineering department is very professional. The hotel has a good location and convenient transportation. There is a subway station downstairs.
Original TextTranslated by Google
Response from Property: 親愛的靈感探索家,很榮幸長沙梅溪湖英迪格酒店能作為您此次出行的下榻之選。天有一顆長沙星,地有一座長沙城,歡迎來到星城長沙。感謝您對酒店服務的肯定,我們將繼續保持這份熱情用心服務好每一位客人,期待在不久的將來與您重逢,為您講述更多鄰間故事,體驗更多鄰間風情。祝您生活愉快!
ywt1
1 King Standard
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 15, 2024
Very satisfied with the stay, a small but exquisite hotel with a sense of design, new facilities and exquisite supplies. Although the location is a bit far from the mainstream business district, it is all on Metro Line 2, so there is no need to change lines, and it is very convenient to go to scenic spots. The waiters are very warm and polite, and Cicy and Yori at the front desk provide very good service. The buffet is the most satisfactory, with a full range of varieties, good taste, fresh ingredients, and considerate service in the restaurant. The stay is quite good. I didn't experience the sky pool this time, but I will come again next time.
Original TextTranslated by Google
Response from Property: 親愛的靈感探索家,感謝您選擇長沙梅溪湖英迪格酒店作為您旅途中的家外之家。霜葉紅於二月花,直登雲麓遍賞楓。酒店鄰間文化靈感源自響徹古今學術史的“朱張會講”,宋代理學家朱熹與嶽麓書院主教張栻相聚長沙,成就一場曠世對話並開創了自由講學之風。開放與包容,亦熔鑄了別具一格的湖湘風骨。得知您在此住的滿意和舒適,我們全體小夥伴都為您感到高興,能夠為您提供獨特優質的產品和服務是我們的榮幸。謝謝您給到我們如此多的鼓勵和認可,我們會再接再厲把這份温馨的服務和愛傳遞給更多的客人。我們期待能有幸再次為您提供更多有趣的靈感體驗。
Daisenhaisaierdetangmu
1 King Standard
Stayed in Nov 2024
Travel with friends
46 review
4.8/5
Amazing
Posted on Nov 11, 2024
Staying at Indigo in Changsha for just over 700 yuan including breakfast is cost-effective. The subway is about 300 meters away. Orange Island May Day Square and other places are all within 10 stops. There is no need to transfer to Changsha South Station. There is also a seat for the departure point. Nice product. The floors in the elevator are marked with traditional Chinese characters, and "up and down" is displayed in Chinese characters. These Chinese elements are quite interesting, and they also fit the slogan of Mitsubishi Elevator "Enjoy up and down". The Serta mattress is quite comfortable. The shampoo, body wash and body lotion are all good. Almost all the staff at the concierge, front desk, restaurant, guest room, etc. are friendly with smiles. The swimming pool has a wide view of Meixi Lake. Uh, then, the lobby is on the 23rd floor, but the sign on the first floor is not eye-catching. When there is no concierge on-site guidance, you have to look for the lobby everywhere. The breakfast is satisfactory. The room is not big. The door seems to be unable to be fixed open. It should be designed to close automatically for safety reasons. This idea is stupid. It is not friendly to customers with large luggage. Uh, please imagine the picture of using your back to push the door backwards and dragging the suitcase in at the same time. There are three trash cans in the room, which is quite convenient, but I still don't understand why international chain hotels generally don't use trash bags. If you have a cold and need to spit, it's a bit disgusting to put it directly into the bucket. It's also troublesome to catch it with a tissue and throw it back in. Finally, the water pressure in the shower area could be a little stronger.
Original TextTranslated by Google
6/7
Response from Property: 親愛的靈感探索家,很榮幸長沙梅溪湖英迪格酒店能作為您此次出行的下榻之選,也非常感謝您對酒店地理位置以及設計的肯定。同時您的寶貴建議我們已收到,酒店管理層非常關注和重視您的反饋,我們也將對您提出的建議積極地進行討論及優化行動,並開展全面的標準培訓。我們對您的理解與支持表示最深的感謝,並期待繼續得到您的寶貴意見。我們希望有機會再次為您服務,並證明我們能夠提供符合您期望的體驗。祝您生活愉快!
Anonymous User
1 King Premium
Stayed in Nov 2024
Couples
23 review
5.0/5
Outstanding
Posted on Nov 9, 2024
Very satisfied in all aspects. The waiter was very polite and greeted. The work was meticulous and thoughtful. The public areas and rooms were very clean and tidy. There were many varieties of breakfast. The soft drinks and snacks in the room had local characteristics.
Free drinks in the mini bar: good
2 coffee & tea coupons: Since I didn't use them at the time, the front desk staff kindly told me that I could take them away and drink them on the way. This reminder is great.
Original TextTranslated by Google
Response from Property: 親愛的靈感探索家,很榮幸長沙梅溪湖英迪格酒店能作為您此次出行的下榻之選。天有一顆長沙星,地有一座長沙城,歡迎來到星城長沙。得知您在此住的滿意和舒適,我們全體小夥伴都為您感到高興。感謝您對酒店服務的肯定,您的滿意是對我們工作的最大支持和鼓勵。我們期待很快可以與您再次“湘”遇星城,與我們一起發現更多酒店的獨到之處,祝您生活愉快!
Guest User
2 Double Standard
Stayed in Nov 2024
Other
10 review
4.0/5
Very Good
Posted on Nov 2, 2024
Pros: Nice view, rich breakfast and a la carte menu.
Cons: The parking lot is extremely hard to find, the welcome fruit was forgotten when checking in, the shower head in the bathroom is not big enough, the shower head is scattered, and the gym facilities are insufficient.
Original TextTranslated by Google
Response from Property: 尊敬的靈感體驗家,非常感謝您選擇我們的酒店並分享您的住宿體驗,我們很高興聽到您對酒店景觀和早餐給予了高度評價。同時,您的建議和意見就是我們不斷前進和努力的方向:1、酒店已經啟動停車場標識優化項目,同時增加安保部同事巡邏指引,以便客人能夠更快更便捷的找到停車場;2、由於工作人員的疏忽,未能向您提供歡迎禮遇,請接受我們誠摯的道歉,我們會加強員工服務流程培訓,避免類似情況發生;3、針對花灑問題,工程部同事將對酒店客房進行逐一檢查及維護,確保為客人提供舒適的沐浴體驗。您的反饋對酒店至關重要,幫助我們不斷改進服務質量。若您在店期間有任何疑問,可隨時聯繫賓客服務團隊,以便於我們及時為您提供優質的服務。再次感謝您的理解和支持,期待不久的將來再次為您服務。祝您工作順利,生活愉快!
Guest User
2 Double Premium Lake View
Stayed in Oct 2024
Family
11 review
5.0/5
Outstanding
Posted on Nov 1, 2024
A very new luxury hotel with a unique, novel and fashionable design. The room facilities are comfortable and elegant. The bathing space design makes full use of the space layout ingeniously. The glass curtain wall landscape is very beautiful. It is more modern and charming than the old town. The high-altitude transparent swimming pool is very creative. The lakeside downstairs is suitable for walking and taking pictures. The buffet breakfast is very rich and the environment is great. The high-altitude landscape is very spectacular.
Original TextTranslated by Google
Response from Property: 親愛的靈感探索家,很榮幸長沙梅溪湖英迪格酒店能作為您此次出行的下榻之選。天有一顆長沙星,地有一座長沙城,歡迎來到星城長沙。從步入酒店起,鄰間故事脈絡便藏於每一細節。酒店設計由國際頂級品牌酒店室內設計機構之一的CCD打造,用精心的設計將人文歷史的魅力與都市煙火的詩意完美結合,從步入酒店起,鄰間故事脈絡便藏於每一細節。得知您在此住的滿意和舒適,我們全體小夥伴都為您感到高興,您的滿意是對我們工作的最大支持和鼓勵。我們期待很快可以與您再次“湘”遇星城,與我們一起發現更多酒店的獨到之處,祝您生活愉快!
Guest User
1 King Standard
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 14, 2024
The hotel was pretty good. The front desk lady Yori was very welcoming. The room was also well designed, clean and tidy. It was a good stay! I will choose this hotel next time I come to Changsha!
Original TextTranslated by Google
Response from Property: 親愛的靈感探索家,感謝您選擇入住長沙梅溪湖英迪格酒店,並抽出寶貴時間分享您對酒店各方面的好評。霜葉紅於二月花,直登雲麓遍賞楓。酒店鄰間文化靈感源自響徹古今學術史的“朱張會講”,宋代理學家朱熹與嶽麓書院主教張栻相聚長沙,成就一場曠世對話並開創了自由講學之風。開放與包容,亦熔鑄了別具一格的湖湘風骨。您的肯定是我們一直前進的動力,期待您的再次光臨,酒店的每一位團隊成員都期待與您重聚,併為您奉上更加非凡的服務體驗。