Yannian Wenyuan Hotel

Yannian Wenyuan Hotel Reviews

Yannian Wenyuan Hotel

No.12 Linda Road, Changsha, ChinaView Hotel Details
Yannian Wenyuan Hotel
Yannian Wenyuan HotelYannian Wenyuan HotelYannian Wenyuan Hotel
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Yannian Wenyuan Hotel Guest Reviews

4.8/5
Excellent
2215 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(2215)
Positive reviews(2196)
Reviews with photos/video(304)
Friendly front desk staff(425)
Easy to get around(323)
Close to metro(218)
Awesome amenities(205)
Delicious breakfast(182)
Stayed multiple times(45)
Perfect for business trips(41)
Negative reviews(19)
Guest User
Superior Double Room
Stayed in 2024 年 2 月
Family
3 review
4.5/5
Great
Posted on 2024 年 2 月 22 日
Overall good. Only issues encountered was one of the windows would not latch so was cracked open the whole time, and the HVAC did not allow the room to get below 24C even in the winter.
AmanGB
Deluxe Room (2 beds)
Stayed in 2022 年 9 月
Business travelers
12 review
5.0/5
Outstanding
Posted on 2022 年 9 月 10 日
Amazing hotel. Highly Recommend it. Especially if you are a foreigner. The reception personnels are patient and very helpful
Response from Property: Dear Amanuel: Thank you for your praise. You chose Yan nian Wenyuan Hotel is the best encouragement for our service. When you come to Changsha again, welcome to choose us again.I 'm glad to give you such a good experience for accommodation. We hope that we can give you warm afer work. Wish you have a good time!
lspfox
Deluxe Room (2 beds)
Stayed in 2023 年 4 月
Business travelers
7 review
5.0/5
Outstanding
Posted on 2023 年 4 月 18 日
very good
Guest User
Superior Double Room
Stayed in 2023 年 5 月
Business travelers
2 review
5.0/5
Outstanding
Posted on 2023 年 5 月 15 日
The service from Xiao Yang at the front desk is very good, warm and considerate. The hotel breakfast has both Chinese and Western styles. Of course, the special feature is rice noodles. The room is also very clean, the supporting facilities are also very complete, and the price is also good. It is a very good choice. Next time Will choose here next time
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Response from Property: In the beautiful time, there are eyes that you will meet inadvertently, rafting in the text, thank you for meeting you unexpectedly~ ~Thank you for your support and love, we will cherish it even more, and hope that Xiaonian can accompany you in your journey , always with you, to provide you with the best service, and look forward to meeting you again!
Anonymous User
Superior Double Room
Stayed in 2023 年 6 月
Business travelers
2 review
1.0/5
Posted on 2023 年 6 月 20 日
1. The front desk took my ID card, asked about my order, and then turned around to handle business for others. 2. I wrote someone else’s room number on someone else’s room key card, and was scolded for no reason. The overall environment is good, but these two things are very frustrating and frustrating.
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Response from Property: Hello dear guest! We are truly sorry for the bad experience you had during your stay. Xiaoyan will reflect carefully afterwards and will never let similar incidents happen again in the future. We sincerely hope that you will give us another chance to make corrections. I wish you a happy life and all the best!
Anonymous User
Deluxe Double Room
Stayed in 2023 年 5 月
Business travelers
4 review
2.5/5
Posted on 2023 年 5 月 23 日
There is a layer of dust on the head of the bed, and the cleaning is not clean? When ordering in a restaurant, a waiter ignored him. The deluxe big bed room I ordered feels no different from other big bed rooms posted by other netizens.
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Response from Property: Dear guest, hello! I am very sorry that you had an unpleasant experience. The breakfast and management issues have been emphasized and the responsibility has been assigned to the person; we have also seriously reflected on the details of the service, and must strengthen training to improve our service level efficiently. Hope we can leave you good memories when we meet again!
Yuanliqingmeisu
Superior Double Room
Stayed in 2023 年 4 月
Solo travelers
5 review
5.0/5
Outstanding
Posted on 2023 年 4 月 4 日
The transportation is convenient, next to the subway entrance, the service attitude is very good, and free chargers will be provided. I choose this hotel every time I come to Changsha, and I recommend everyone to stay here! ! !
Original TextTranslated by Google
Response from Property: Thank you, guest officer, for staying at Yannian Wenyuan Hotel. The superior location, good reputation guarantee, and super high cost performance have allowed us to welcome batch after batch of returning guests. Thank you very much for your favor! Get to know because of staying, and come back because of knowing! Xiaoyan's laundry and drying service and good night porridge afternoon tea have been launched in Chongxin. You can directly send service requests by scanning the QR code above the phone in the room. Welcome to experience it!
Guest User
Comfy Family Room
Stayed in 2023 年 2 月
Family
54 review
2.2/5
Posted on 2023 年 2 月 4 日
First things first, the room is nice, the location is okay, there is a parking lot, and the bedding is okay. Besides, the breakfast is gone at nine o'clock, and I don't want to eat it. Also, the management is very poor, starting to check the room early in the morning, shouting loudly, seriously affecting sleep.
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Response from Property: Dear guest, hello! I am very sorry for your unpleasant experience. The breakfast and management issues have been emphasized and the responsibility has been assigned to people; we have also seriously reflected on the service of restaurants and guest rooms, and must strengthen training to improve our service level efficiently. The new year opens up new dreams, and the new year carries new hopes! May you compose new songs in your career and paint new colors in your life in the new year! Looking forward to meeting you again!
Anonymous User
Superior Double Room
Stayed in 2022 年 10 月
Other
2 review
1.5/5
Posted on 2022 年 10 月 18 日
Weird hotel, checked in at 10.16, it was 27 degrees in Changsha. The hotel actually turned off the central air-conditioning and came with a thick quilt. At two o'clock in the middle of the night, I asked the front desk to deliver thin sheets. During the day, the manager explained that the air-conditioning had been turned off this season. You must know that the windows of high-rise hotel rooms are open. It's not too open, it's relatively closed, and it's very hot in the room. Doesn't the room rate of 390 deserve to turn on the air conditioner? Totally rubbish!!
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Response from Property: Dear guests: Hello! Your review has been received, and we understand your mood very much. In this beautiful season of autumn, with the daytime temperature of 27° and the night temperature of around 15°, when wearing two autumn jackets inside and outside, we leave you with a feeling of regret for missing the beautiful season. We deeply apologize and regret for having a good impression. The hotel attaches great importance to your feedback. We will respond positively and provide humanized services as soon as possible after receiving it to appease your excitement and emotions. Although you are not willing to be friendly this time Communication and acceptance are sincere, but we always hope to have the opportunity to meet again. We will always maintain the service concept of "always accompanied by warmth" and carefully polish every work detail with standardized services. We sincerely wish you and your family good health. All the best!
Guest User
Superior Double Room
Stayed in 2022 年 9 月
Business travelers
4 review
5.0/5
Outstanding
Posted on 2022 年 9 月 22 日
The location of the hotel is very good, close to the subway station, the front desk service is very friendly, the breakfast is rich, and the sanitation of the environment is also good. I recommend everyone to watch and stay. I will definitely come again next time
Original TextTranslated by Google
Response from Property: Hello dear guest, thank you for your five-star recommendation! Yannian Wenyuan Hotel is located next to Exit 3 of Railway College Station on Metro Line 1. The hotel's unique Nordic home design brings a more intelligent and comfortable space, free and bright, and each room is equipped with a refrigerator, smart toilet, electric curtains, etc. Home facilities, thank you again for your affirmation of Xiaonian, look forward to your visit, and wish you a pleasant journey
Anonymous User
Comfy Family Room
Stayed in 2022 年 2 月
Couples
1 review
5.0/5
Outstanding
Posted on 2022 年 2 月 15 日
I booked their home for the holiday with my partner. After knowing that we were a couple, the Valentine's Day arrangement for us was limited to couples. They also gave us a bottle of red wine. I was still very pleasantly surprised. good. The hygiene of the room is also very clean, and the items that need to be borrowed have to be delivered quickly. The robot is also very surprised to deliver food, and can even talk to me. The transportation is also very convenient, and it is very convenient to go out on a date. After coming over, I will look for the extension of the year.
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Response from Property: Dear New Year Baby: Happy New Year! Thank you very much for choosing to stay at Yannian Wenyuan Hotel. I am very happy to receive your comprehensive affirmation. The location of the hotel is superior. It is close to Exit 3 of Railway College Station of Metro Line 1. It is very convenient to go to the Provincial Government, Botanical Garden, and Wuyi Square. We sincerely look forward to your next visit!
Guest User
Comfy Family Room
Stayed in 2022 年 1 月
Family
12 review
5.0/5
Outstanding
Posted on 2022 年 1 月 29 日
Hotel with good service, warm, comfortable and clean, good breakfast, free parking, it is a classy hotel, we stayed in a parent-child room, the bed is big enough, everyone can rest well
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Response from Property: Wow~~ Seeing such a meticulous and thoughtful comment from the guest officer, and giving us such a high evaluation, please allow me to be "proud" for a while, thank you for your support to Xiaoyan, and provide you with thoughtful, careful, and high-quality honor Service is the honor of every one of us in Yannian, and we will continue to work hard to make every distinguished guest experience our high-quality service. Looking forward to seeing you again, I wish you and your family health, happiness and peace!
Anonymous User
Comfy Family Room
Stayed in 2022 年 1 月
Couples
3 review
5.0/5
Outstanding
Posted on 2022 年 1 月 5 日
🚗 Transportation: This is really the YYDS in my mind. The transportation is very convenient. There are subway and bus stops when you go out. This kind of public transport is delicious. It takes about half an hour to go to Wuyi Square, Pedestrian Street and other places. 🧹Sanitation: The hygiene of the room is really clean, and the white sheets are spotless. There is nothing to hide from the white one. 🍃Environment: The environment of this Yannian is really U1S1. The New Year's atmosphere in the lobby is very nice. Not that shitty. It feels very new. If only the whole love lived! 🔔Service: I really want to blow up the service attitude of Yannian. After ten minutes of check-in, a small fruit was delivered to the room. It is very appropriate to stabilize the room. Is there any problem? I usually don't dare to use the toilet in the sitting room when I live in a hotel, but I can go to their smart toilet and disinfectant! ! ! ! There is also a little fragrant tea in the room. The tea set is also very delicate, and the panoramic floor-to-ceiling windows are absolutely stunning. The most worth mentioning is that the mouthwash cup in their home is also equipped with a sterilizer. I really love it. full of happiness?
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6/11
Response from Property: Thank you for your beautiful appreciation, it is poetry, painting, flowing music, and the spiritual food of Xiaonian! Creating complete equipment and facilities for guests, creating a comfortable and warm accommodation environment, and providing warm and considerate services are the goals that Xiaonian has been pursuing. We are committed to being a hotel with warmth, dreaming in the green mountains and green waters, warm and comfortable for a long time !
Guest User
Superior Double Room
Stayed in 2022 年 1 月
Business travelers
2 review
5.0/5
Outstanding
Posted on 2022 年 1 月 17 日
The hotel environment and location are very good. The service of Xiao Wang and Xiao Tang at the front desk is very attentive and attentive, because our manager also sent mineral water to drink on the road, which is very considerate. I will choose here again next time I come to Changsha!
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Guest User
Comfy Family Room
Stayed in 2021 年 12 月
Business travelers
1 review
5.0/5
Outstanding
Posted on 2021 年 12 月 13 日
The hotel environment is very good, order takeaway and robot delivery, and the hotel breakfast is delicious.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for sharing your stay experience, and thank you for your recognition of our Yannian Wenyuan Hotel. The hotel pays attention to image and service etiquette, not only brings you a light and luxurious experience in products, but also pays attention to the needs of guests in terms of service, providing meticulous, warm and considerate services for the majority of guests, looking forward to your next stay! Wish everything is well!