DoALand V Hotel (May one st Square Furong Square Metro Station) Reviews
DoALand V Hotel (May one st Square Furong Square Metro Station)
No.515 Section 1 of Furong Middle Road, Kaifu District, Changsha, Hunan, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
DoALand V Hotel (May one st Square Furong Square Metro Station) Guest Reviews
4.8/5
Excellent
4432 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(4432)
Positive reviews(4373)
Reviews with photos/video(1431)
Friendly front desk staff(471)
Delicious breakfast(293)
Easy to get around(284)
Well designed(123)
Luggage delivery service(114)
Excellent afternoon tea(99)
Close to metro(64)
Negative reviews(59)
San
Zero Pressure Smart Voice Control Twin Room
Stayed in Mei 2024
Family
1 review
5.0/5
Outstanding
Posted on 6 Mei 2024
- Good service, alls staff are very nice
- the room is cozy and clean
- breakfast is very delicious
- there is the afternoon tea served by a cute machine
I would share the best memory here with my friends
Response from Property: Dear guest: Hello! We are glad that you have chosen to stay at Doranda Hotel. Home is a safe haven, a cozy nest, and a place that warms the body and mind. Home is where love is. The hotel has always hoped to use its caring and warmth to become the home away from home in your heart. We look forward to your next return home!
Senem Akarsu
Zero Pressure Smart Voice Control Double Bed Room
Stayed in Jul 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on 7 Agt 2024
The hotel room was really clean and I loved that. I also really appreciated that the movies on the TV had English subtitles. The receptionists were also super nice and helpful even though we had a language barrier.
Response from Property: 尊敬的賓客: 您好! 很高興您選擇入住朵蘭達酒店,家, 是避風的港灣,是温馨的小窩,是温暖身心的一隅。有愛才是家, 酒店一直希望會用自己的貼心和暖心, 成為您心中的那個家外之家, 期盼您的下次回家!
Amy
Do Immersive City-View Smart Control Double Bed Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on 27 Apr 2024
Very good service and the location is very convince. I really enjoyed the breakfast with variety choices.
Response from Property: Hello, thank you very much for your stay and appreciation. I am very happy to bring you a good time for your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest enjoy the feeling of staying at home. I am looking forward to your visit again. Thank you for coming back to experience. I wish you a happy life.
Guest User
Zero Pressure Smart Voice Control Double Bed Room
Stayed in Nov 2022
Other
3 review
5.0/5
Outstanding
Posted on 14 Nov 2022
Good luck
Response from Property: 尊敬的賓客: 您好! 很高興您選擇入住朵蘭達酒店,家, 是避風的港灣,是温馨的小窩,是温暖身心的一隅。有愛才是家, 酒店一直希望會用自己的貼心和暖心, 成為您心中的那個家外之家, 期盼您的下次回家!
Response from Property: 尊敬的賓客: 您好! 很高興您選擇入住朵蘭達酒店,家, 是避風的港灣,是温馨的小窩,是温暖身心的一隅。有愛才是家, 酒店一直希望會用自己的貼心和暖心, 成為您心中的那個家外之家, 期盼您的下次回家!
Guest User
Zero Pressure Smart Voice Control Double Bed Room
Stayed in Sep 2024
Solo travelers
13 review
1.0/5
Posted on 9 Sep 2024
Dogs can enter the hotel room. There are barking sounds when sleeping at night. When checking out at the front desk, I was bitten by a guest's dog. My calf was a little broken. For safety reasons, I went home and got vaccinated directly. From beginning to end, no hotel staff came out to care or ask about it. After all, the incident happened at the front desk. I have to give a bad review. The breakfast was full and the service attitude was poor. Please take care of the children to avoid being bitten.
Original TextTranslated by Google
Response from Property: Hotel reply: Hello! After reading your comments, we are very sorry that we failed to give you a satisfactory stay experience. This is our biggest regret. But Xiaoduo is really wronged. Before checking in, you said that you would give a bad review if you were not satisfied. Xiaoduo thought that she would definitely move you with her service. She upgraded you to the Dora King Room for free, took you to see the room, and checked in only after confirming that you were satisfied. Xiaoduo was also very happy to see that you stayed the next day. But I really didn't expect this episode to happen during check-out. Our hotel is a pet-friendly hotel. You said in the lobby that another guest's puppy bit you. Seeing that you called the police to negotiate, Xiaoduo also provided you with surveillance video as soon as possible to confirm that the puppy's nose touched you and did not open its mouth. Xiaoduo was relieved. We have a self-service breakfast from 7:30 to 9:30, with more than 30 kinds of dishes. I still received your bad review, and Xiaoduo really couldn't figure it out. But I still hope you are happy every day and everything goes well!
Guest User
L Dora Street-View Smart Control Double Bed Room
Stayed in Sep 2024
Family
6 review
3.7/5
Posted on 8 Sep 2024
Let's talk about the good things first
1. You can bring your pets, which is very convenient for our family with furry children
2. It is easy to book and you can check out before 8 pm on the day of check-in
3. The bathroom is spacious and the washing space is comfortable
4. The bed and bedding are comfortable
5. There is a parking lot in the city, which is convenient for us to park when we drive, and the parking fee is free
Let's talk about the bad things
1. It is actually far from the subway station, and it takes more than ten minutes to walk, and this section of the road is difficult to walk. It is better to live in the suburbs but close to the subway station when traveling.
2. The road in front of the door is very congested, especially during the evening rush hour.
3. The room I booked is the L city view room, which is more than 30 square meters. The actual room is actually quite small, with a bed, a sofa and a small round table, which is quite compact.
4. It shares an elevator with another hotel and teahouse, so it takes a long time to wait for the elevator and there are more people.
5. Because my husband and I need to act separately for some time, I want to ask the hotel for an extra room card (there is only one per room), but they don’t agree. They say that the hotel lost a lot of room cards some time ago, and it takes time to customize the cards. The hotel currently has one room card per room, and the rooms are full. This~
6. The service attitude is average, and the legitimate needs of customers are not met
7. The room had a power outage. We returned to the hotel late, and there was a sudden power outage. Then we called the front desk to communicate. The uncle next door said that it went out two or three times a night
8. The bath towels in the bathroom were rotten
9. It was a hot day when we arrived in Changsha. The air conditioner in the room was turned on for most of the night to cool down. This feeling is really~
10. The noise of the bathroom exhaust fan is too loud. If you don’t turn it on, it won’t ventilate. If you turn it on, it’s too loud
Original TextTranslated by Google
Response from Property: 尊敬的貴賓您好,非常感謝您百忙之中給小朵的評價,同時也很遺憾這次沒有達到您的期望,請接受小朵最誠摯的道歉,針對您提出的問題,因為咱們酒店是處於五一商圈噠,距離五一廣場大概一點三公里左右哦,最近的地鐵站是芙蓉廣場4號口哦,距離酒店七八百米哦,咱們房型展示是跟平台一樣的喔,五一商圈的房間面積不會有很大。咱們酒店是獨棟,但由於有樓層出租,我們非常注重客人的安全與私隱,前台24小時值班,保安定點巡樓,您有任何問題,都可以第一時間聯繫我們。咱們沒有辦法及時給您解決這些小插曲,實在很抱歉,我們會繼續努力,在我們的能力範圍內給所有來店的貴賓盡力提供更好的服務,也希望這點小插曲不會影響到您出來遊玩的心情,祝您生活愉快,一切順利!我們一定會努力做到更好!感謝您的建議!
Guest User
Zero Pressure Smart Voice Control Double Bed Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on 3 Sep 2024
This hotel is really pet-friendly. I called to ask if I could bring my dog, and the front desk said of course no problem, rest assured, we are a pet-friendly hotel! And the service is really first-rate, the lady helped with the luggage and brought Tremella soup!
Original TextTranslated by Google
Response from Property: (❤寵物友好)尊敬的賓客:您好!非常感謝您對小朵的支持和各方面的認可,酒店本身就是寵物友好酒店,在酒店內,無論是家長還是寵物,都能享受到温馨與快樂,我們所做的一切都衹為每一位賓客帶來不一樣的入住體驗,看到您對咱們酒店服務滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。同時,在您入住房間的牀頭櫃有管家服務二維碼,酒店一直希望會用自己的貼心和暖心,成為您心中的那個家外之家,小朵期盼您的下次回家!
Anonymous User
Zero Pressure Smart Voice Control Double Bed Room
Stayed in Agt 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on 30 Agt 2024
The tour guide for the entire trip was a local, very professional and told everyone many interesting stories, the service attitude was good, the food and accommodation were very good, the itinerary was very good, and it was charming Xiangxi.
Original TextTranslated by Google
Response from Property: 感謝貴賓點亮了5顆小星星,小朵心裏激動萬分!能得到您的認可,小朵心裏十分開心呢,小朵今後定然加倍努力做得更好,讓您每一次都能賓至如歸像回到家一樣的感覺,記得常回來看看小朵哦,期待您的下次入住~~~
Guest User
Zero Pressure Smart Voice Control Double Bed Room
Stayed in Agt 2024
Family
1 review
5.0/5
Outstanding
Posted on 15 Agt 2024
The service attitude was very good. Because the waiting time was a bit long, they also gave us afternoon tea and room upgrade. They also called the front desk to help confirm whether there were any parking spaces left. I will choose this hotel again next time.
The service of the front desk lady and brother is very good, enthusiastic and patient. The location of the hotel is very convenient and the subway is also close. I will come again next time. When I left, they gave me a small gift, a fan. Thank you for your enthusiasm. Changsha is great.
Original TextTranslated by Google
Response from Property: 尊敬的客官,非常感謝您對我們酒店的好評,看到您對小朵的認可和表揚,一定不辜負您的期望,為給客人提供更好的入住體驗,在您入住期間有任何需求可以直接反饋給我們的工作人員,我們會在第一時間努力滿足您的要求。我們還準備了奶香龜苓膏、銀耳雪蓮蓮子羹等晚安甜品服務;小朵為每一位賓客提供免費礦泉水,免費烘洗衣服務,二十四小時行李寄存和的當天退房的行李寄送服務(長沙南站15:00黃花機場16:00),期待您的再次光臨與推薦,朵蘭達酒店全體員工祝您生活愉快,期待與您再次相逢!
Niuer66
Zero Pressure Smart Voice Control Twin Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on 26 Jul 2024
Great accommodation experience! The kids love it, and the guy at the front desk is very nice! You can also help with laundry here! Very suitable for parent-child travel! It's also very close to May Day Square, and it's very convenient to eat!
Thank you for the accommodation arrangement you provided for me. The service here is very thoughtful and convenient, which makes me feel warm and comfortable during my business trip. I hope that we can continue to maintain this good cooperative relationship in the future. (=^_^=)
Do Immersive City-View Smart Control Double Bed Room
Stayed in Jul 2024
Business travelers
4 review
3.2/5
Posted on 21 Jul 2024
To be honest, I was not very satisfied with this stay. First of all, the most unbearable thing is that the indoor ventilation is not good. I don't know whether it is the air conditioner or the exhaust fan that is connected to other rooms (see picture). For a person who is extremely sensitive to smoke, it is simply unbearable to live in a room where the smell cannot be exhausted. I cough constantly. Secondly, although it is a smart TV that can control all the electrical appliances in the house, the main function of the TV cannot be eliminated. The channels cannot be watched, and the screen can only be cast with LeTV. When watching TV series, the phone will stop after replying to WeChat. The next day, LeTV did not work well, which was useless. Thirdly, the sofa in the room was dirty with circles of marks. Finally, the hotel is not an independent elevator, mixed use, and it is not very safe to go there without swiping a card. For a hotel of this price, there is still a lot of room for improvement. I didn't want to write it originally. When I left the hotel, the front desk asked me how I rested. I briefly said that the car came. It can be seen that the clerk still wants to improve seriously. I hope it will be improved.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for choosing and staying at Doranda. I am sorry for the bad experience you have brought to you. But Xiaoduo still wants to explain to you. I am really sorry that we do not have non-smoking rooms. We did not take into account that you are very sensitive to smoke. I am very respectful. For the problem of screen projection, due to the inconsistency of mobile phone and TV networks, you need to download LeBo screen projection and it needs to be able to be used normally. We will also feedback the room hygiene issues to the guest room, and strive to bring a better stay experience to every VIP. Thank you very much for your feedback. We will also strictly check and avoid this in the future. I am really sorry. We will continue to work hard to provide better services to all VIPs who come to the store within our capabilities. I also hope that this little episode will not affect your mood for playing. I wish you a happy life and all the best! We will definitely work hard to do better! Thank you for your suggestions!