Ibis Hotel

Ibis Hotel Reviews

Ibis Hotel

Building 28, Shouchuang International, Weiyang District, Xi'an, Shaanxi, 710016, ChinaView Hotel Details
Ibis Hotel
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Ibis Hotel Guest Reviews

4.7/5
Outstanding
1447 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1447)
Positive reviews(1416)
Reviews with photos/video(175)
Large rooms(184)
Convenient location(180)
Delicious breakfast(158)
Easy to get around(143)
Friendly front desk staff(119)
Close to train station(72)
Comfortable bed(23)
Perfect for business trips(15)
Negative reviews(31)
eliseosexyladyinchina
2-bed Room
Stayed in Oct 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Oct 24, 2024
When we arrived at the hotel my friend was sick AF and was throwing up every 5minutes. Thankfully the room was huge (not like other hotels in china, and to be honest is big even for european standards) so i could enjoy some time in the room by watching drag race global (#teamnehellenia) on the sofa, by watching the view from the window and by taking long walks in the room all of this while he was vomiting in the bathroom. The location is great is just 20min by didi from the airport and 20min from xi'an north railway station by subway (just one stop). Next to the hotel there are a lot of restaurants and places to eat in general. The only downside was that the hotel only had 2 washing machines (very weird since ibis hotel in jiayuguan has several and it is way smaller) and they do greenwashing!!! (the trashcan should is separated for recycling waste and non recycling waste but if you look more closely you realize that inside there's only one bag for the trash. And please please please make sure to visti hua shan mountain it's beautifull up there e soprattutto è pieno di fregni rari con le tette e braccia enormi e bara! BEST HOTEL IN CHINA HANDS DOWN
6/20
Response from Property: Thank you for your stay and your good comments. Xiaoyi is really happy. Satisfying you is just Xiaoyi's most basic requirement. Ibis serves every guest attentively. We want to bring the best experience to our guests, which is the consideration and care from friends, so that you will not feel lonely even in a strange city. Thank you for your support, which touched Xiaoyi. I wish you a happy life! Let's have another beautiful encounter, and we will see you there~
Atesz
2-bed Room
Stayed in Oct 2024
Couples
20 review
5.0/5
Outstanding
Posted on Nov 1, 2024
This is the largest IBIS-room you will ever stay. The twin room actually has two double rooms! We loved our stay so we came back to stay again. Friendly staff, clean rooms, good breakfast. Tons of local food restaurants around. Only 5 minutes walkijg to the metro station. Very close to the train station. Nice view from the room.
Julien MILLION
Superior Double Room
Stayed in Aug 2024
Business travelers
33 review
4.5/5
Great
Posted on Aug 11, 2024
Nice and big room. Hotel very new, clean and quiet. Front desk service xiao zhao very kind and helpful. Gave me free late check out and help me to do the laundry. Very busy hotel Very convenient only 10 min away to the train station. Also Lots of local Food just around the corner
Response from Property: The long-lasting rings of water, the blooming and falling of flowers in life, the best and most beautiful time, met the best you. Thank you for your recognition and affirmation of us, and look forward to your visit again.
Twobritsonthego
Double Room
Stayed in Aug 2024
Couples
13 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Great ibis located in a really good area for food and not too far from the subway. We’d recommend staying here for anybody planning a visit to Xi’an
Response from Property: After reading your review, we are deeply moved. You really shared your stay experience with us. We don't know what to say except thank you. Your encouragement and support are our goal to move forward. We will work harder to improve the quality of our service and look forward to your arrival! !
Guest User
Double Room
Stayed in Jul 2024
Travel with friends
81 review
3.7/5
Posted on Aug 3, 2024
The lifts are very slow. This building got many hotels in the same building. Near Xian north railway and not far from the airport.
Response from Property: Dear guest, thank you for choosing and staying with us. We are deeply sorry that we failed to give you a satisfactory accommodation experience. We have reported the hygiene issues you reported to the housekeeping department for rectification. The hotel is an economical and fast hotel, and the rooms are not equipped with pajamas. We hope to have the opportunity to let you see our progress. I wish you a happy life and smooth work!
Anna Syomkina
Double Room
Stayed in May 2024
Solo travelers
3 review
4.5/5
Great
Posted on May 13, 2024
Ibis hotels are good and this one is also good ☺️ Free water, tea, breakfast is absolutely amazing yummy 😋 😋 People on the reception were helpful. They give you money back for the taxi from Xi'an north, this station itself is just 10 mins far from the hotel (by car). [Don't try to walk there, by Google maps you will not find it. Dear hotel, adjust your location on Google maps] Unfortunately, i had really bad smell of sigarrets from the room nearby, it was very heavy... You shouldn't allow ppl smoke near the rooms with non smoking people.
Response from Property: Thank you for your comments. Xiaoyi is very happy to receive your affirmation and thank you very much for your evaluation. Xiaoyi’s development is inseparable from your support. Xiaoyi will never forget its original intention and will bring every guest a pleasant and wonderful experience!
Tofusoftandhard
2-bed Room
Stayed in Apr 2024
Family
6 review
3.7/5
Posted on Jun 7, 2024
Location is good near by xi'an north station. You can walk 100 metre will see a lot of shop as starbuck, kfc etc. Breakfast is good as well
Response from Property: I can't give you the whole world, but I can give you my whole world, clean room, perfect service, all of it.
RobertC
Double Room
Stayed in Apr 2024
Couples
4 review
4.7/5
Amazing
Posted on May 3, 2024
Good hotel, good chinese breakfast, nice staff, very big room, comfortable bed. Close to a subway station and the North Xi'An train station (1 subway stop away).
Response from Property: Dear guest, thank you for your choice and stay. Your satisfaction is our honor. We look forward to meeting you again and wish you a happy life and smooth work!
Rattana Sihawong
2-bed Room
Stayed in Sep 2024
Travel with friends
8 review
4.7/5
Amazing
Posted on Sep 23, 2024
The room is big but the toilet is really small. The staff can't speak english but they tried to communicate with google translate so the check in process was fast. You can walk from hotel to metro Beiyuan just 15 minutes or you can get the taxiin front the hotel to Xian north train station just only 8-9 yuan.
Thorsten
2-bed Room
Stayed in Aug 2024
Travel with friends
18 review
5.0/5
Outstanding
Posted on Aug 8, 2024
Great hotel, super reception, amazing stuff. We, additionally liked the size of the room. We had two very comfortable beds, a big bathroom, and, which was our favorite, an amazing couch with a super nice view of the skyline of Xi'An. If you want a cosy and convenient stay, this is the place for you.
Response from Property: Thank you very much for your praise, which makes Xiaoyi feel very gratified. Xiaoyi and her friends will continue to work hard. I hope you will always support us!
Guest User
Double Room
Stayed in Jul 2024
Travel with friends
6 review
3.0/5
Posted on Aug 2, 2024
Excellent location close to the North Train Station. Unfortunately our bathroom was mouldy and not clean. The room was in a medium condition, overall a little refresher would be good for the hotel. Good breakfast and nice staff which don't speak English but try to help.
Response from Property: Dear guest, thank you for choosing and staying with us. We are deeply sorry that we failed to give you a satisfactory accommodation experience. We have reported the hygiene issues you reported to the housekeeping department for rectification. The hotel is an economical and fast hotel, and the rooms are not equipped with pajamas. We hope to have the opportunity to let you see our progress. I wish you a happy life and smooth work!
Blay
Double Room
Stayed in Jul 2024
Couples
3 review
2.2/5
Posted on Jul 18, 2024
The room smells dusty and dumpy. There are slippers to be used for shower. There no pyjamas to wera. In fact it is the poorest of all the hotels I have used.
Response from Property: Dear guest, thank you for choosing and staying with us. We are deeply sorry that we failed to give you a satisfactory accommodation experience. We have reported the hygiene issues you reported to the housekeeping department for rectification. The hotel is an economical and fast hotel, and the rooms are not equipped with pajamas. We hope to have the opportunity to let you see our progress. I wish you a happy life and smooth work!
Brusketiers
Triple Room
Stayed in Jul 2024
Family
3 review
4.0/5
Very Good
Posted on Jul 26, 2024
Good location near Xi'an North trainstation. Good service and breakfast tasty. Elevators slow.
Response from Property: Thank you very much for your praise, which makes Xiaoyi feel very gratified. Xiaoyi and her friends will continue to work hard. I hope you will always support us!
Tee Pk
2-bed Room
Stayed in Jul 2024
Couples
15 review
4.7/5
Amazing
Posted on Jul 9, 2024
Very very spacious room, clean, comfortable bed and very cold air cond. Quiet room as the room facing the housing area. Walking distance to metro station within 10 minutes and near to shops.
Kasidit
2-bed Room
Stayed in Sep 2024
Travel with friends
17 review
5.0/5
Outstanding
Posted on Sep 24, 2024
Best budget hotel in xian near train station, lots of restaurant nearby