332 Woni-daero, Seongsan-gu, Changwon, Gyeongsangnam-do, 51408, South KoreaView Hotel Details
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1 night
Grand Mercure Ambassador Changwon Guest Reviews
4/5
Very Good
52 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.7
Service4.0
Cleanliness4.1
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All reviews(52)
Positive reviews(46)
Reviews with photos/video(13)
Awesome stay(20)
Clean and tidy(12)
Great location(9)
Friendly host(7)
Loved the view(6)
Convenient for shopping(5)
Negative reviews(6)
Chimun
Superior Room with 1 Single Bed
Stayed in Aug 2024
Business travelers
1 review
3.0/5
Posted on Aug 20, 2024
Not bad but not so good.
bathroom area is little dirty.
Room is wide and convenient!
DIMITRIOS
Deluxe King Room
Stayed in May 2024
Business travelers
6 review
4.0/5
Very Good
Posted on Jun 26, 2024
The rooms are spacious, but the decor is a bit outdated. I didn't have the chance to check the hotel amenities, but there are plenty of restaurants nearby. In general satisfied with the hotel.
Charling
Deluxe Room, 2 Single Size Beds, Smoking
Stayed in Apr 2024
Travel with friends
12 review
3.2/5
Posted on Apr 30, 2024
The breakfast is good, but the room is not comfortable to sleep as the smoking snell is too strong.
Guest User
Superior Room with 1 Single Bed
Stayed in Jul 2023
Business travelers
30 review
3.7/5
Posted on Jul 14, 2023
1 hour away from Busan Airport, there is an exhibition center and a shopping mall nearby. Some interesting statute in front of hotel gate. No so crowded in the hotel and shopping mall.
Guest User
Deluxe King Room
Stayed in Apr 2023
Business travelers
55 review
4.7/5
Amazing
Posted on Apr 18, 2023
For the price I would have expected the rooms to be a little nicer. The beds are comfortable though, and the breakfast is quite good. The location is really quite good next to a shopping center, so there are plenty of places to grab a quick bite or coffee.
SODA88
Deluxe Room with 2 Single Beds
Stayed in Apr 2024
Travel with friends
5 review
4.0/5
Very Good
Posted on Apr 11, 2024
It was inconvenient to eat with friends because the bathroom was not walled and there was only a desk and no table.
The facilities were good and it was convenient as there were many amenities nearby.
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Guest User
Deluxe King Room
Stayed in Apr 2024
Other
194 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The room is clean and tidy. The city view from the window is very beautiful, and the night view is particularly beautiful... The shopping mall is very convenient for eating and shopping, and the transportation is also very convenient... It is worth staying again
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Echo zhu
Deluxe King Room
Stayed in Feb 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Feb 8, 2024
Clean and sanitary, 3km away from downtown. The air conditioning in the room was not enough and it was a bit cold at night.
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Guest User
Deluxe Room with 2 Single Beds
Stayed in May 2024
Solo travelers
3 review
2.7/5
Posted on May 5, 2024
I stayed for consecutive nights starting from 4/30, but I made a separate room reservation, so it would be nice to refer to the previous review.
There is a bathtub in the bathroom, but the door is not retractable and airtight, so it would be very inconvenient if there are people in the room.
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Guest User
Superior Room with 1 Single Bed
Stayed in Apr 2024
Solo travelers
3 review
3.0/5
Posted on May 5, 2024
It was a consecutive stay, but the reserved room was not of the same level, so after check-out, I was told to vacate the room and move out at the next check-in time. Other hotels said I could move to a room that was cleaned first, but I said there was no need to leave, so they said there was no room and that I had to upgrade if I wanted to stay. I ended up paying extra and upgrading, but there were a lot of rooms available for check-out the next morning.
Also, the room information was poor. The refrigerator was not in the right place, so I contacted them and they told me that the floor was originally on a different place. There was no information and it was even broken. In addition, the light in front of the door did not turn on, so when I asked, there was a small button under the card key slot that turns it on only here. There was also no explanation, etc.
Not worth the hotel fee
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Guest User
Deluxe King Room
Stayed in Sep 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 22, 2023
It was about a 10-minute drive from the station! I was assigned a room with a jacuzzi, but I didn't have time to use it! But I was satisfied with the overall room condition and view.
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Anonymous User
Deluxe Room with 2 Single Beds
Stayed in Jun 2023
Other
1 review
5.0/5
Outstanding
Posted on Jul 15, 2023
Clean, friendly and good service! It was nice that there were Starbucks and various restaurants nearby. The view from the large window was nice and I was satisfied, so I'm going again :) It's a shame that there aren't many places to plug in the single outlet... lol
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Guest User
Superior Room with 1 Single Bed
Stayed in Oct 2023
Business travelers
2 review
2.5/5
Posted on Oct 17, 2023
I have never given a bad review, but this hotel is really speechless... The price is expensive, the room is small, the facilities are very old, and it is the first time I have encountered a 5-star hotel that does not provide toothbrush and toothpaste! ! !
The price of 5 stars is not even as good as the service of a youth hostel...
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Response from Property: Dear. Dear M482260****,
Thank you for taking the time to provide your valuable feedback about your stay at Grand Mercure Ambassador Changwon. We strive to provide the best service and experience for our guests and we understand that this may not meet your expectations. We are sorry for the inconvenience and sincerely apologize for this.
At Grand Ambassador Changwon, we strive to ensure that all our guests have access to the best facilities and services to meet their needs. We love to hear from our customers about their stay as it helps us improve our services and gives us insight into what made their stay special.
We hope that you will give us another opportunity in the future so that we can better serve you and exceed all your expectations.
Sincerely,
Manager of Mercure Ambassador Changwon
오현숙
Deluxe King Room
Stayed in Aug 2023
Family
6 review
4.7/5
Amazing
Posted on Aug 21, 2023
Overall, it was good. I didn't bring my workout clothes, but it was a shame that I couldn't use them because the gym doesn't rent workout clothes.
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NS
Deluxe King Room
Stayed in Dec 2022
Family
2 review
5.0/5
Outstanding
Posted on Dec 25, 2022
I had a nice and comfortable stay.
I also love the view outside the window when I wake up in the morning.