Siko Grand Hotel Suzhou Yangcheng

Siko Grand Hotel Suzhou Yangcheng Reviews

Siko Grand Hotel Suzhou Yangcheng

No.1 Hugang Road, Yangcheng Lake Tourism Resort, Suzhou, ChinaView Hotel Details
Siko Grand Hotel Suzhou Yangcheng
Siko Grand Hotel Suzhou YangchengSiko Grand Hotel Suzhou YangchengSiko Grand Hotel Suzhou Yangcheng
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1 night

Siko Grand Hotel Suzhou Yangcheng Guest Reviews

4.5/5
Good
2116 review
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(2116)
Positive reviews(2028)
Reviews with photos/video(771)
Perfect for kids(433)
Friendly front desk staff(293)
Has play area for children(251)
Tasty food(151)
Secluded lake view(97)
Negative reviews(88)
koeberl
Special Queen Room
Stayed in 2024年6月
Couples
2 review
4.7/5
Amazing
Posted on 2024年6月3日
Nice hotel, excellent breakfast , friendly employees , will come again .
Guest User
Guestroom - Garden-View (2 beds) (Yuehu Tower)
Stayed in 2023年5月
Business travelers
2 review
4.5/5
Great
Posted on 2023年5月28日
Perfect, clean hotel.
Jasmin94
Premier Room - Lake-View (Yuehu Tower)
Stayed in 2022年7月
Couples
42 review
4.5/5
Great
Posted on 2022年7月29日
We had a good stay at the hotel. The breakfast was very delicious, although we had to walk so far to get it. We especially enjoyed the view, but were disappointed to find that the outdoor pool was not in use. Overall, it was a good stay and would definitely go again.
Response from Property: Thank you for your affirmation. The outdoor pool is under repair and will be ready for use soon. We look forward to your visit again。
Guest User
Guestroom - Garden-View (2 beds) (Yuehu Tower)
Stayed in 2023年6月
Family
18 review
5.0/5
Outstanding
Posted on 2023年6月23日
Ms. Jessie is very attentive. She try to meet our needs.
Guest User
Premier Room - Lake-View (Yuehu Tower)
Stayed in 2022年8月
Couples
1 review
5.0/5
Outstanding
Posted on 2022年8月27日
It was our pleasure to stay in this hotel for two nights. The breakfast was with a lot of fruits, very clean in the room. Special thank you is going to Jessie for hospitality and support with all our questions
Response from Property: Dear friends, thank you very much for your comments, we will continue to work hard, look forward to bringing more guests with satisfactory travel experience, looking forward to your visit again!
Christensen
Guestroom - Garden-View (2 beds) (Yuehu Tower)
Stayed in 2022年8月
Family
8 review
3.5/5
Posted on 2022年8月15日
Good value for the price! Outside pool charge a fee, is for kids and only filled with water to your knees, but originally designed to be more than twice as deep. It's unattractive to accompany your child in what looks and feels like an empty pool :(. However, the inside pool is very big and deep with professional life guards.
Response from Property: Dear friends, thank you very much for your comments. Outdoor paddling pool is mainly used for play, not as swimming pool. Please understand and look forward to your visit again.
Guest User
Guestroom - Garden-View (2 beds) (Yuehu Tower)
Stayed in 2023年5月
Family
1 review
3.2/5
Posted on 2023年5月3日
It’s a good location!
Thomas
Premier Room - Lake-View (Yuehu Tower)
Stayed in 2022年7月
Couples
19 review
4.5/5
Great
Posted on 2022年8月27日
Very good - nice views of the lake.
Response from Property: Dear friends, thank you very much for your comments, and sincerely look forward to your visit again
A
Suite - Garden-View (Chenghu Tower)
Stayed in 2021年10月
Family
11 review
4.2/5
Very Good
Posted on 2021年10月4日
The hotel is good option for a short family break… location is very good. Service & breakfast is also nice.
Response from Property: Dear guests, thank you very much for your comments! Look forward to your coming again!
Kigunn
Guestroom (2 beds) (Yuehu Tower)
Stayed in 2024年5月
Family
6 review
5.0/5
Outstanding
Posted on 2024年5月26日
The room is spacious, clean and comfortable, with a reasonable layout. The king-size bed room we stayed in has a balcony. When you open the balcony door, you can see the open lake view, which instantly heals you. The green vegetation and blue lake water are everywhere, and the breeze is quiet and beautiful. You can sit on the balcony for an afternoon to drink tea and watch the lake. We stayed for two nights on the weekend and the service was very good. The breakfast is rich in variety. I like the red soup noodles in the hotel, which are very tasty with side dishes. I took my parents on a leisurely tour, and dinner for two days was also done in the hotel. **There is a set meal, which is very cost-effective. The dishes are also very good and the serving speed is fast, and the ingredients are very fresh. The best thing is that this hotel can bring furry children, as long as they are not more than 20 kilograms, and the free cleaning fee is really generous. Fruits were also given on the first day of check-in, which was great. I will call friends to stay again when I eat hairy crabs.
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6/14
Response from Property: Hello dear guests! Thank you very much for taking the time to review our hotel. Your satisfaction is our pursuit and we are honored to serve you. Welcome to visit again and wish you a happy life!
Guest User
Guestroom - Garden-View (King bed) (Yuehu Tower)
Stayed in 2024年6月
Family
5 review
5.0/5
Outstanding
Posted on 2024年6月2日
The best family hotel experience this year🏨 really great We gathered a total of six groups of families to come Hotel environment, hygiene and facilities For our families with children really friendly Two days and one night are simply not enough fun Xiao Sun, the hotel’s customer service staff, kept in constant communication from before I checked in until the two days we checked in. All problems of our team will be solved promptly Thank you very much🙏🙏🙏 Your service deserves our visit again✌️✌️✌️
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6/11
Jingyi
Guestroom (2 beds) (Yuehu Tower)
Stayed in 2024年5月
Family
5 review
5.0/5
Outstanding
Posted on 2024年6月2日
The hotel is clean and tidy, and the waiters we encountered were warm and friendly. The hotel has many parent-child facilities. In addition to indoor playgrounds and outdoor slides, there are also hand-cranked boats, white sand pools, and red sand pools. The kids had a great time. I would like to give special praise to Miss Sun, she is really great. Looking forward to seeing you next time.
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Fuheixiaoxiami
Family Friendly Room (Yuehu Tower)
Stayed in 2024年5月
Family
5 review
5.0/5
Outstanding
Posted on 2024年5月27日
The price-performance ratio is very high. The parent-child room is fully equipped with everything for children to wash and care for. There are small toilet seats and pedals. Children like the small tent very much. The indoor playground is not big. If the weather is not hot, the outdoor slide is more suitable for sand digging.
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Response from Property: Hello dear guests! Your recognition is our greatest support, and bringing you a wonderful experience is our greatest pursuit. Thank you for meeting us, and thank you for your recognition. Looking forward to your next visit~!
Guest User
Guestroom - Garden-View (King bed) (Yuehu Tower)
Stayed in 2024年5月
Family
2 review
3.0/5
Posted on 2024年5月20日
Lots of flaws 1. There is a limit of 4 bottles of mineral water in the room. If you exceed the limit, you will be charged an additional fee, 5 yuan per bottle. 2. Guests staying in the hotel need to pay an additional fee to go to the children's playground in the hotel. For one large and one small, the fee is 48 yuan, and it closes at 7 p.m. 3. The hotel gym closes at 10pm 4. It is said to be an ecological hotel, but there are many mosquitoes. As long as you turn on the lights at night, the mosquitoes will all gather together. Trypophobia will scare you to death. 5. All entertainment items have to be charged. The 24-hour unmanned supermarket in the lobby is ridiculously expensive. There are no supermarkets and convenience stores near the hotel, and there are no takeaways! The overall feeling is that this hotel may be short of money.
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Response from Property: Hello dear guests! Your feedback is important to us. We are deeply sorry that our service did not satisfy you. We sincerely appreciate your feedback and will take action. wish you a happy life.
Guest User
Guestroom - Garden-View (King bed) (Yuehu Tower)
Stayed in 2024年5月
Family
5 review
4.8/5
Amazing
Posted on 2024年5月5日
Facilities: All hotel essentials are available, the hot water for showering is super hot, the hair dryer is not very easy to use, but the basic facilities are available, there are both indoor and outdoor children's playgrounds, and the price-performance ratio is very high Sanitation: The room is cleaned very clean, and the carpet looks a little dirty. Environment: The scenery is very good, it is quite good to wash your lungs, and each room seems to have a balcony. Service: The service is very good, and the staff are very enthusiastic
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Response from Property: Dear guest: Hello! Thank you very much for taking the time to give us a good review. Your affirmation is our driving force for progress. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.