Smile & Natural Hotels in Changzhou

Let's talk about the advantages first: good location, close to the Dinosaur Park, the city, and the high-speed rail station; the breakfast is very good, the children finished two bowls of silver noodles in a row; the handmade snacks sent at check-out tasted great; the lobby and other public facilities are relatively clean. Here are the disadvantages: I received a call from the hotel on the day of check-in to ask if I was bringing children, saying that they would provide children's toiletries, but there were no children's toiletries in the room when I actually checked in, so I called in advance in vain 😕; the most outrageous thing is that the booking page shows two 1.37-meter-wide twin beds, but after checking in, each bed is less than 1.2 meters, and the mobile phone measurement shows that it is only 1.13 meters. Although the executive suite was upgraded after subsequent communication (because it was fully booked during the May Day holiday, I could only upgrade one room when I booked two rooms), I also went through all kinds of troubles of packing luggage and changing rooms...

This hotel is right on the site of Dinosaur Land and water park. There is a dinner buffet for an affordable price and the breakfast buffet was just right for us to wake up and enjoy. We stayed in a family room. My kids are dinosaur lovers so this was the perfect stay for us. We enjoyed the 2 day pass to the water park and Dinosaur Land. The staff, from check in to check out, was amazing even though most of them were not English speaking.

All good , but in winter , the thermostat fixed at 25C ( it says) but in actual it’s little hot , may be little uncomfortable and hard to get sleep, difficult to change the settings ( also settings can be changed in the room , there will not be real effect ) , need to go to front desk to check and it is not so easy to convince them to change . Apart from that , everything is 1st class .

The front desk checked in very quickly. The hotel is not new, but the service is still online. The parent-child room is the biggest reason for choosing this place this time. It really lived up to expectations. The children didn't want to go anywhere and only stayed in the room. The surprise of the trip was that the hotel assigned a butler, Zoe, who asked about the gender and age of the children one day in advance and prepared snacks, toys and surprises. Accompanying to participate in parent-child activities, it is faster than calling when there is a need. It has reached the level of St. Regis's butler. The only problem with the room is that it is not big. This one is 20 square meters smaller than expected. I thought it was big from the photos. In addition, the breakfast level is high, reaching the level of some JW Marriott. There is a small children's playground on the first floor. You can throw the children there when eating. The old Hong Kong restaurant is quite delicious, but the dishes are a bit large. Remember to order half a portion!

Upon arriving to the hotel, the front desk staff were very friendly. Although this is my first time in China and I was unsure of check-in procedure, they quickly got me through check-in and made me feel quite relaxed almost immediately. During my stay, I ordered room service nearly every evening and although I speak no Chinese, the staff were very patient and helpful to make sure that they were receiving my order correctly. The view from the rooms is incredible and the service at the hotel has been great. I highly recommend that if you are visiting Changzhou for business or pleasure that you stay at the Marriot Hotel in Xinbei district. It is also very centrally located with easy access to entertainment, shopping malls, restaurants and the light rail stations to travel to other cities in China. Additionally, the restaurants, pool, outdoor basketball court, coffee shop, and other services in the hotel make it a convenient place to stay if it is your first time in China or Changzhou as it is mine. For work related reasons my trip in Changzhou was extended and I have enjoyed my stay at the Marriot hotel so much that I decided to extend my stay here and upgrade my room to include the executive lounge (totally worth it if you stay here, it's like having access to an Emirates level lounge with a view every day). In summary, the staff are very friendly and helpful, the rooms are lovely, and the services provided make your stay very convenient! I highly recommend staying at the Changzhou Marriot in Xinbei District during your time here!

Everything at this hotel was well done. From the greeting at the front desk, to the clean rooms and the amazing breakfast. The staff was very friendly and accommodating. The location was so ideal for my trip in that it was not far away to the train station and even for nice walk and other activities.

Another fantastic visit. This has been my 3rd trip in 6 weeks. I cannot recommend this hotel more highly. Fantastic friendly and professional staff to the delicious international cuisine to the beautiful rooms and maid service. I will be back for more stays. 👍😁

Very satisfied, good location, within walking distance from Changzhou Railway Station, not far from Tianning Temple and Qingguo Lane, convenient transportation. The room is nice. I will recommend it to my friends and will come again if I have the chance.

This trip must be praised We arrived at the hotel that night, and after checking in, we were promptly served with welcome fruit. The room type was also upgraded to a lake view room according to the order. The drinks in the refrigerator were confirmed to be free until the next restock An accident happened when we came back from a night tour. The door of the room could not be opened. It was not because of the room card setting, but because it was physically stuck and could not enter. The service engineering department of the main desk arrived in time to deal with it and quickly arranged an emergency plan to replace the executive suite The suite meets the needs of watching the game and sleeping The hotel also has an intelligent robot that can deliver takeout to the room. It is very friendly to friends who want to eat a midnight snack or don’t like to go out. As long as the takeout order clearly states the room number, it’s OK Big brand hotels are really trustworthy, and the quality of environmental hygiene and services is guaranteed. Thumbs up Special thanks to Xiao Qiao