Top rated hotels in Charleston

Home2 Suites by Hilton Charleston West Ashley
4.5/598 Reviews
We really loved this hotel. Not too far from the airport and close to downtown too. Price was a bit higher than we hoped but once you see the room it's worth it. Breakfast staff really friendly and helpful but the breakfast could use some work though except the Waffles those were pretty good. The front desk ladies are so warm and welcoming except for one. I had to go back to ensure I got her name Kaya. She needs customer service training or maybe she's not a people's person if so she's doing the wrong job. Her approach is like she's bothered by you when you go to the desk. First time in Charleston so I asked directions to the Historic District and where to find what. She looked at me and said ”ma'am you can use your GPS that's what I use” and she went back on the computer to do whatever she was doing. That same day we left and went to get a quick lunch at Ruby Tuesday next door (DO NOT TRY THEM), my husband who is super friendly and talkative with everyone was just sharing with her about Ruby Tuesday and asking if she ever tried it, bluntly said NO, and went back on her phone. The ladies that work at night were totally opposite, Tonyann and Fiona. They recommend Triangle Char and Bar a MUST try very close to the hotel. They always have a smile and are ready to help. Overall, I'll definitely be back at the hotel, but hopefully, Kaya isn't there when I am.
Home2 Suites by Hilton Mt. Pleasant Charleston
4.3/596 Reviews
We stayed for three days and it was almost perfect: 1. Good location, not far from major attractions; 2. Beautiful environment, adjacent to high-end community, surrounded by small lakes, convenient supermarkets and restaurants; The room is comfortable and clean; 4. Breakfast is very rich and the meal is fast; 5. All services are in place.

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