Yinxitang Hotel (Sichuan University Xinnanmen Subway Station Branch) Guest Reviews
4.8/5
Excellent
6335 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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Positive reviews(6289)
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Easy to get around(1124)
Friendly front desk staff(1015)
Classy environment(940)
Close to metro(739)
Delicious breakfast(321)
Well designed(239)
Well decorated(120)
Tasty restaurant(51)
Negative reviews(46)
CindyTeh
Leisure Delight Twin Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 14, 2024
The best service I have ever experienced. Special thanks to the staff member, 小赵, for greeting us with a smile and providing exceptional service.
Response from Property: 【離地鐵口100米】【距春熙路步行15分鐘】親愛的棲客:隱棲堂酒店是隱於繁華鬧市的休憩雅居,是繁忙旅途中的一處悠閑靜息之所。酒店自開業以來,一直專注品質,用心待客,衹為打造成都地區最具品質,最有温度,最值得入住的歸屬。您一個肯定的眼神和一顆理解的心,都會讓我們感動不已。期待您的再次光臨!
Guest User
Leisure Delight Double Bed Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 21, 2024
We had a great 5 nights stay at Yinxitang hotel! Hotel was clean with sufficient basic amenities, and laundry room at the top floor. Staff, including Qiuqiu, were very helpful and readily helped with our questions on travelling in China. Very convenient communication with hotel through WeChat as well. Will definitely recommend it!
Response from Property: [100 meters from the subway entrance] Dear Qike: Since its opening, the hotel has been focusing on quality and treating guests with heart, just to create the most quality, warmest and most worthwhile place to stay in Chengdu. Xiaojiu is waiting for you here, welcome to come back often.
Obert and Yanre
Comfy Tatami Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 13, 2024
My recent stay at this hotel was truly enjoyable. The accommodations were comfortable and well-maintained throughout my visit. The staff consistently went above and beyond to ensure a pleasant experience. In particular, I wanted to commend Xiao Zhao and Qiuqiu for their exceptional helpfulness. I would wholeheartedly recommend this hotel to anyone looking for a wonderful place to stay.
Response from Property: [100 meters from the subway entrance] Dear Qike: I am very happy that our little sister has left a deep impression on you during your trip to Chengdu. I also hope that Yinqitang Hotel, like this beautiful city, will become a beautiful part of your memory during your journey. Xiaojiu looks forward to your next visit. See you there, and wish you all the best~~
Guest User
Shuyi Twin Bed Room
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Front deck are nice ,location is friendly to take train , and the room is clean
Response from Property: 【離地鐵口100米】【距春熙路一站】親愛的棲客:非常開心我們的小姐姐給您此次成都之行留下了深刻印象,也希望隱棲堂酒店和這個美麗的城市一樣,成為您旅程中記憶里美好的一部分。小九期待您的下次光臨,不見不散哦,祝您萬事順遂~~
Weeya
Quiet Enjoyment Garden-View Triple Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Super good location. Out of metro xinnanmen exit D. No one english speaking but we conversation via google translate and wechat. Thank you so much 2 staffs SiSi and QiuQiu for try the best service.
The staff try to service with helpful.
Have some street food in front of hotel.
Room was amazing clean and comfortable.
Response from Property: [100 meters from the subway entrance] Dear Qike: The hotel features traditional Chinese culture and has carefully created new Chinese-style rooms of different styles to meet the diverse needs of guests; the hotel’s five art spaces tell the story of traditional Chinese tea, paintings, incense, and porcelain , sharing elegant things, Yinqitang integrates the best life elements into elegant life, and writes elegant life into the most poetic life. Since its opening, the hotel has been focusing on quality and treating guests with heart, just to create the highest quality, most warm and most worthy place to stay in the Chengdu area. Your affirmative eyes and understanding heart will move us deeply. Looking forward to serving you again!
Anonymous User
Comfy Tatami Room
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 16, 2024
The hotel is very near Metro, Xinnanmen station. Easy to go everywhere. There are all facilities that you need and have a hair dryer. Sisi, the concierge, she's help to support me since I come til leave, just tell her if you have any questions. If I go to Chengdu next time, I'll stay here again.
Response from Property: 【離地鐵口100米】親愛的棲客:非常開心我們的小姐姐給您此次成都之行留下了深刻印象,也希望隱棲堂酒店和這個美麗的城市一樣,成為您旅程中記憶里美好的一部分。小九期待您的下次光臨,不見不散哦,祝您萬事順遂~~
Guest User
Shuyi Twin Bed Room
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Very nice hotel, also near to metro station xin nan men, very convenient
Response from Property: [100 meters from the subway entrance] Dear guest: Yinxitang Hotel is a resting place hidden in the bustling city, a place to relax and rest during a busy journey. Since its opening, the hotel has been focusing on quality and treating guests with heart, just to create the most quality, warmest and most worthwhile place to stay in Chengdu. Your affirmative eyes and understanding heart will move us deeply. Looking forward to your visit again!
Amber Chuan
Leisure Delight Double Bed Room
Stayed in Sep 2024
Couples
1 review
4.7/5
Amazing
Posted on Sep 12, 2024
We are really pleased with our stay at their hotel. Room was relatively big, toilet was clean. I like that they separated the shower and toilet. The long table near the window was a plus point for us as we can conveniently eat our food there. Bed was very big and spacious and comfortable too. Although located beside a road, it was not noisy at all. Basic amenities like toothbrush, hairdryers and slippers are all provided too!
Location wise, i would really recommend you to stay here as it is super super convenient for you to getting around ChengDu. Traffic is Chengdu is quite bad in the evening so if you wish to travel to places like 春熙路,太古里 and such, the subway near the hotel is really very convenient. It is just a 3 mins walk to the subway and while on your way to the subway station, you would passed by drink store like MiXue and Luckin Coffee. Convenient store is also located beside them.
Service wise, I feel that the way they handle their guests was really on point. Would recommend you to download WeChat, you can add them on WeChat and text them whenever you need help. For example, when you need extra water or when you need extra toiletries, you can just let them know via WeChat and they will send it to you via their robot.
In conclusion, we had a pleasant stay at YinXiTang Hotel for our 5 nights here and will highly recommend you to choose this hotel if you’re travelling to Chengdu.
Tips: no China number? It’s okay fam, you can usually ask hotel for the address+your hotel room number and save it in your ** app and use the hotel’s phone number to order 美团外卖(please consult them beforehand on the contact you can put on your app)
For getting around with DiDi (ride hailing services) just use Alipay app to book one. They would ask for the last 4 digit of your mobile phone so just let them know the last 4 digit of your contact number that is registered in Alipay.
Response from Property: [100 meters from the subway exit] Dear Visitor, thank you for your choice of Hidden Hall! The details determine success or failure! The innumerable details of service may not be extravagant, may not be romantic, may not touch tears, but they are in the heart and ultimately satisfy the guests, which is the source of our greatest sense of accomplishment and happiness! We will strive to improve our detail service and thank you for your tolerance and understanding! You are welcome to come again next time! Anshun wish Chang'an smooth, all wishes come true!
Supanna Suwankird
Leisure Delight Double Bed Room
Stayed in Aug 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on Aug 11, 2024
The hotel looks simple but very well designed. We love the hotel's cleanliness and its every convenient location to the metro station. It is just one stop by the metro to the bustling Chunxi Road, the well known shopping area in Chengdu. The breakfast was also good and the food at the restuarant was very delicious. The hotel staffs were very nice and helpful, especially xiaozhao and qiuqiu.
Response from Property: [100 meters from the subway entrance] Dear Qike: The hotel features traditional Chinese culture and has carefully created new Chinese-style rooms of different styles to meet the diverse needs of guests; the hotel’s five art spaces tell the story of traditional Chinese tea, paintings, incense, and porcelain , sharing elegant things, Yinqitang integrates the best life elements into elegant life, and writes elegant life into the most poetic life. Since its opening, the hotel has been focusing on quality and treating guests with heart, just to create the highest quality, most warm and most worthy place to stay in the Chengdu area. Your affirmative eyes and understanding heart will move us deeply. Looking forward to serving you again!
Álvaro
Quiet Enjoyment Garden-View Triple Room
Stayed in Aug 2024
Family
10 review
4.5/5
Great
Posted on Aug 9, 2024
Comfortable hotel with lovely personnel.
The management provided with our room before the official entrance policy. We really appreciate that as we were travelling with two children
Response from Property: 【離地鐵口100米】親愛的棲客:看到您簡單而又飽含深情的好評,真的好激動呢~~小九家以新中式的風格和温馨的服務呈現給每一位旅客,想為每位棲客提供超值的體驗!我們會繼續加油,用心服務好每一位家人,期待下次相遇!
Waei Ning
Quiet Enjoyment Garden-View Triple Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 2, 2024
Such a nicely decorated and convenient location to stay in Chengdu. Away from all the noise and chaos, but very close to the metro station. The staff here are amazing. 秋秋and小赵had been great help. Recommended place to stay
Response from Property: [Buffet breakfast] [Near the subway entrance] [Near Chunxi Road] Dear Qike: Xiaojiu has always felt that satisfaction is only the starting point, and surprise is the ultimate goal. Warm and thoughtful service is what Xiaojiu should do. I am also very grateful for the five points of encouragement from Qike. The hotel is close to Chunxi Road, Taikoo Li, Sichuan University and West China Hospital, and it is very convenient for eating, drinking and having fun. Xiaojiu will definitely not forget his original intention and do better. I look forward to meeting you again!
Guest User
Shuyi Twin Bed Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Good hotel, very clean
Response from Property: 【離地鐵口100米】親愛的棲客:非常感謝您的分享!我們希望為每一位賓客提供有温度的服務,期望大家在這兒度過的是一段特別的時光,有書、有茶、有您、有我們。期待這份美好會一直延續下去。期待與您再次邂逅在隱棲堂,祝您生活愉快!
Anonymous User
Exceptional One-Bedroom Suite
Stayed in Nov 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Nov 21, 2024
I returned to Chengdu, and I had enjoyed this hotel so much that I came back. This time I got a charming Japanese-style room with a very comfortable bed. Clean as usual, and the front desk girls, also as usual, displaying the best of Chinese hospitality with unexpected details. Not speaking any English is not a barrier to them, as they always find the way to make the guest feel welcome and comfortable.
Response from Property: 【離地鐵口100米】【距春熙路步行15分鐘】親愛的棲客:看到您簡單而又飽含深情的好評,真的好激動呢~~小九家以新中式的風格和温馨的服務呈現給每一位旅客,想為每位棲客提供超值的體驗!我們會繼續加油,用心服務好每一位家人,期待下次相遇!
Yu
Exceptional One-Bedroom Suite
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Nov 7, 2024
Got a free upgrade to a bigger room from the front desk, room is spacious and clean, bed is very comfortable. Our windows are faced to back alley, we had the window open the whole night but there wasn’t any noise. Front desk xiao zhao is also very friendly and helpful!
Response from Property: 【離地鐵口100米】【距春熙路一站】親愛的棲客:小九很開心您能分享對酒店服務的認可,為客人提供便捷周到滿意的住宿體驗是隱棲堂一直秉承的服務理念,相信我們的努力同樣會為您下次入住帶來更加愉悦的體驗。再次感謝您的下榻,我們期盼再次為您提供優質的服務。祝您生活愉快,萬事順遂!
Anonymous User
Boutique 2-bed Room
Stayed in Nov 2024
Travel with friends
7 review
4.7/5
Amazing
Posted on Nov 5, 2024
The hotel location is good as very near to metro while room is clean. Though facilities like washer and dryer are limited, only 2 and 1 unit respectively. Nonetheless, the Service is good, served by 小梅 and 秋秋,both very friendly and helpful.
Response from Property: 【離地鐵口100米】【距春熙路一站】親愛的棲客,感謝您對隱棲堂的選擇!細節決定成敗!數不盡的細節服務也許不奢侈,也許不浪漫,也許不感人淚下,但卻點滴入心頭,最終能使賓客滿意,這才是我們最大成就感與幸福感的來源!我們會努力提高自己的細節服務,感謝您對我們的寬容與理解!歡迎您的下次再來!順祝長安順遂,心想事成!