No.30 Baihua West Road, Qingyang District, Chengdu, Sichuan, 610061, ChinaView Hotel Details
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Huanhua Jincheng Hotel Guest Reviews
4.9/5
Perfect
2705 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(2705)
Positive reviews(2695)
Reviews with photos/video(782)
Classy environment(500)
Quiet & comfortable(344)
Delicious breakfast(267)
Friendly front desk staff(241)
Close to metro(69)
Has rooms for families(42)
Perfect for kids(25)
Negative reviews(9)
Ankitrana74
Elegant Double Room
Stayed in Feb 2024
Couples
5 review
5.0/5
Outstanding
Posted on Feb 12, 2024
Really nice staff. Very friendly and helpful. Service is awesome. I recommend to anyone if they want to visit chengdu.
Mingxing
Elegant Family Friendly Room
Stayed in Jul 2024
Family
7 review
5.0/5
Outstanding
Posted on Jul 22, 2024
Super good hotel. Great location, quiet environment, and extremely friendly service!!!
Anonymous User
Oxygen-Enriched Double Bed Room With Far-Reaching Air Purification
Stayed in Sep 2024
Couples
12 review
5.0/5
Outstanding
Posted on Sep 9, 2024
设施:OK
卫生:OK
环境:OK
服务:OK
Guest User
Elegant Double Room
Stayed in Jul 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 30, 2022
very good
Guest User
Elegant Twin Room
Stayed in Oct 2023
Solo travelers
7 review
5.0/5
Outstanding
Posted on Oct 17, 2023
The hotel is not on the main road. I read the reviews online. The rooms are not big and the facilities and equipment are low, but I can see that they have been carefully maintained. The rooms are all on the roadside. It is OK to sleep at night. The front desk will remind you to close the windows when sleeping at night. , the service attitude is very awesome [pleasant], Xiao Li, Xiao Dong and Xiao Gou in the front office provide professional and warm service. We called in advance to contact the store for the time and provided good night milk. We felt that the hotel was really attentive to the service. We were also very happy. The food recommended was also very suitable for us (such as the famous Sichuan restaurant opposite the hotel and Dazhamen Hotpot). etc.), breakfast is very affordable at 20 yuan per serving, and you can buy it at the front desk. Everything is very satisfying, and I will come again if I have the opportunity.
Original TextTranslated by Google
Response from Property: #免费parking#near Qingyang Palace#near Sichuan Museum# Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and be ready for you to come back at any time.
Guest User
Oxygen-Enriched Twin Room With Far-Reaching Air Purification
Stayed in Oct 2023
Couples
3 review
5.0/5
Outstanding
Posted on Oct 17, 2023
This is a hotel that pays attention to service details: service needs are communicated through WeChat, and the response is quick; the shower room door opens inward because there is a floor towel at the door; laundry service is provided every day, and the clothes returned are still with the heat of the dryer; every day Small snacks are provided in the evening, and my favorite dessert is red bean balls; daily necessities are sufficient. Recommended!
Original TextTranslated by Google
Response from Property: #FreeLaundry#Near Qintai Ancient Trail#Convenient transportation#Free parking#Near Qingyang Palace#Near Sichuan Museum#Adjacent to Huanhuaxi Park, Baihuatan Park, and Cultural Park#Dear guests: Hello! The stream is slow and the time is soft. Thank you for your support. We will continue the good quality and more perfect services as always. Thank you for your support and love. We look forward to your visit again. I wish you a happy life every day!
Guest User
Elegant Double Room
Stayed in Sep 2023
Family
1 review
2.7/5
Posted on Oct 31, 2023
I saw such high reviews online, so I came to this hotel. I was very disappointed when I entered the room! In fact, it is just an old four-story staircase house! I was very disappointed that the room was very small and it was inconvenient to turn around while sitting on the chair next to the bed. The bathroom and shower room are very small, and you will hit the wall when you turn around. The hardware facilities are very poor, but the waiter has a good attitude and will give customers some small gifts, such as milk, etc., and beg customers to give a good review.
Original TextTranslated by Google
Response from Property: Free laundry # near Qintai ancient path # convenient transportation # free parking # near Qingyang Palace # near Sichuan Museum # adjacent to Huanhuaxi Park, Baihuatan Park, Cultural Park # Dear "szhaoh****", I failed to bring you We sincerely apologize for a perfect stay experience and sincerely apologize to you! Since its opening, the hotel has been focusing on quality service. Regarding room issues, you can call us at any time if you have any problems with facilities and equipment in the room during your stay at the hotel. We are on call 24 hours a day to solve your problems. We have a variety of room types to meet your needs. According to the needs of different customer groups, the hotel is a single-family building equipped with 1 elevator and 2 steps. The room size is displayed on the room introduction page. The elegant king bed room you stayed in this time is the basic room type in my house. Please check it next time You may wish to experience the elegant room type when you arrive at the hotel. We hope to have the opportunity to have face-to-face communication with you. If you are not satisfied at that time, you can choose to cancel the subscription. We are not in the downtown area. The hotel is located in the bustling "Expensive Circle" of Chengdu - Huanhuaxi Ecological Scenic Area is a height-restricted area. The hotel has extremely high vegetation coverage and is rich in negative oxygen ions. The architecture is simple and elegant, and the environment is quiet and beautiful. It is "a piece of pure land in the city, a station for life and rest." The hotel is close to Du Fu Thatched Cottage, Sichuan Museum, Kuanzhai Alley, Qingyang Palace... The transportation is very convenient, and some of them can be reached on foot. There are also many special snacks in the surrounding area, such as Lao Ma's Hoof Flowers, Chen Mapo Tofu... The hotel has an exclusive private courtyard. We at the hotel will always welcome every guest with better service, and we will continue to By absorbing the valuable opinions and suggestions from our guests, we will keep our feet on the ground and move forward steadily.
Guest User
Elegant Twin Room
Stayed in Feb 2023
Couples
12 review
1.7/5
Posted on Feb 22, 2023
Objectively speaking, this hotel is not worth the price.
I went there for renovations in 2020, but the wear and tear on the carpets and hangers, and the stains on the carpets, didn't look like they were only used for two years.
The marks on the toilet, basin faucet, and room telephone are "Chengguo Hotel" and "Huanhua Orangeguo Four Seasons Hotel". I don't know if this is the Chengguo Hotel originally and the decoration has not been changed, or if these items are eliminated from the Chengguo Hotel. Come down? And the toilet seat does not lower slowly. This is inconsistent with the fact that it has been renovated for two years.
I don’t know where those good reviews came from. They probably came from the hotel’s discounts such as “good reviews + screenshots can delay check-out for two hours” posted in the elevator.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you for choosing to stay at Chengdu Huanhua Jincheng Hotel. We are very sorry that we could not satisfy you. Huanhua feels deeply guilty. Maybe our temporary laxity failed to make you feel at home. We will seriously reflect on our shortcomings. And improve, just as the epidemic will eventually dissipate and the spring breeze will eventually melt the ice and snow. In response to the questions you mentioned: 1) Due to the epidemic in 2020, the hotel began to close for renovation in March. It will resume operations with new renovations in mid-August. The new store takeover plan is based on "Orange" It was named "Guo", but the name was not changed due to various reasons; 2) The room hygiene was suddenly full of people after the Spring Festival due to force majeure factors, and the detailed hygiene could not keep up. Now it has been rectified! 3) Every guest will be asked about their feelings and opinions when checking out. Only after each customer is satisfied with the answer can we have the courage to ask the customer to leave a review at their convenience, and the reviews are all posted by the customer themselves. Similarly, we have also asked about your feelings. If you say that you are satisfied, Only then will you be asked to comment. I have never asked any guest to leave a review, but maybe the method is wrong. Thank you for your encouragement, self-reflection, and continued to provide warm service. If you are not satisfied after checking in at that time, please do not suffer in silence. If you have any questions, please tell us. We are on call 24 hours a day to solve your problems. Communication is the best way to solve problems. We will definitely solve it for you. Really Unfortunately! I wish you a happy life and all the best!
Guest User
Oxygen-Enriched Double Bed Room With Far-Reaching Air Purification
Stayed in Oct 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Oct 17, 2023
The room was very clean and the service was very satisfying. Five-star praise!
Original TextTranslated by Google
Response from Property: #FreeLaundry#NearlyQintai Ancient Path#Convenient Transportation#Free Parking#Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality to move forward. Thousands of words can be condensed into one sentence. Thank you for your support of the hotel.
Anonymous User
Elegant Double Room
Stayed in Jun 2023
Solo travelers
1 review
1.0/5
Posted on Sep 19, 2023
The room was small and dark, and there was nothing to eat around. It was terrible. Bad review.
Original TextTranslated by Google
Response from Property: #FreeLaundry#Near Qintai Ancient Trail#Convenient transportation#Free parking#Near Qingyang Palace#Near Sichuan Museum#Adjacent to Huanhuaxi Park, Baihuatan Park, Cultural Park#Dear "anonymous user", failed to bring you a perfect We sincerely apologize for the bad stay experience and sincerely apologize to you! Since its opening, the hotel has been focusing on quality service. Regarding room issues, you can call us at any time if you have any problems with facilities and equipment in the room during your stay at the hotel. We are on call 24 hours a day to solve your problems. We have a variety of room types to meet your needs. Regarding the needs of different customer groups, I hope to have the opportunity to have face-to-face communication with you. If you are so dissatisfied at that time, you can choose to cancel the subscription. We are not in the downtown area. The hotel is located in the bustling "Noble Circle" of Chengdu - Huanhuaxi As an ecological scenic spot, the hotel has extremely high vegetation coverage and is rich in negative oxygen ions. The architecture is simple and elegant, and the environment is quiet and beautiful. It is "a piece of pure land in the city, a station for life and rest." The hotel is close to Du Fu Thatched Cottage, Sichuan Museum, Kuanzhai Alley, Qingyang Palace... The transportation is very convenient, and some of them can be reached on foot. There are also many special snacks in the surrounding area, such as Lao Ma's Hoof Flowers, Chen Mapo Tofu... The hotel has an exclusive private courtyard. We at the hotel will always welcome every guest with better service, and we will continue to By absorbing the valuable opinions and suggestions from our guests, we will keep our feet on the ground and move forward steadily!
Anonymous User
Elegant Double Room
Stayed in Oct 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 17, 2023
It’s a nice stay. I’ll stay here again next time
Original TextTranslated by Google
Response from Property: #FreeLaundry#NearlyQintai Ancient Path#Convenient Transportation#Free Parking#Dear guests: Hello! Thank you for your 5-point review! Every city always has a reason to miss you, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope that Huanhua Jincheng Hotel will be the warmest and warmest in your memories. The unique one! Wish you: be well!
Guest User
Elegant Queen Room
Stayed in Oct 2023
Other
1 review
5.0/5
Outstanding
Posted on Oct 18, 2023
The housing and services are great
Original TextTranslated by Google
Response from Property: #FreeLaundry#Near Qintai Ancient Trail#Convenient transportation#Free parking#Near Qingyang Palace#Near Sichuan Museum#Adjacent to Huanhuaxi Park, Baihuatan Park, and Cultural Park#Dear guests: Hello! The stream is slow and the time is soft. Thank you for your support. We will continue the good quality and more perfect services as always. Thank you for your support and love. We look forward to your visit again. I wish you a happy life every day!
Anonymous User
Elegant Double Room
Stayed in Apr 2023
Business travelers
18 review
2.7/5
Posted on Apr 4, 2023
Facing the road, it's a bit noisy.
Original TextTranslated by Google
Response from Property: #FreeLaundry#NearlyQintai Ancient Path#Convenient Transportation#Free Parking#Dear guests: Hello! We are sorry that this stay did not fully meet your expectations. The hotel has prepared a variety of room types with different layouts for different guests to choose from. During your stay at the hotel, if you have any questions about the facilities and equipment in the room, you can call the front desk steward at any time. We We are on call 24 hours a day to solve your problems. We hope our sincere service can bring you a more pleasant experience! The hotel is located in the bustling "Guiquan" of Chengdu - Huanhuaxi Ecological Scenic Area. The hotel has extremely high vegetation coverage and is rich in negative oxygen ions. The architecture is simple and elegant, and the environment is quiet and beautiful. It is "a piece of pure land in the city, a place for life and rest" Station". The hotel has an exclusive private courtyard. We at the hotel will always welcome every guest with better service. Every section of the hotel is constantly working hard to provide more refined and timely services to every guest who comes to the hotel. We will continue to We are always ready to provide high-quality service to every guest. The hotel will also serve simple late-night snacks from 20:00 to 21:00 in the evening, such as: red bean dumplings, white fungus and snow pear, fermented glutinous rice dumplings, Sichuan-style cold noodles, etc. Looking forward to your stay at Huanhua Jincheng Hotel again!
Guest User
Elegant Double Room
Stayed in May 2022
Business travelers
9 review
1.0/5
Posted on Jun 1, 2022
I haven't checked out yet, but you guys settled the bill for me in advance. It's very abnormal. When I left, the front desk actually said it was due to the Ctrip system's monthly payment. I laughed. It was the first time I've encountered this in so many years. Later, I said it was a newbie at the front desk. The reason for the misoperation is that it is recommended that your hotel strengthen the training of its employees in the future and avoid making such low-level mistakes! Thanks
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for staying at the hotel and giving a fair review. Every department of the hotel is constantly working hard to provide more precise and timely services to every guest. We are very happy to see that you recognize our work. We cherish your wishes. With this trust, we will continue to make progress and are always ready to provide high-quality services to every guest. We look forward to your visit again!