Atour Hotel (Sichuan Chunxi Road, Tianfu Square Metro Station)

Atour Hotel (Sichuan Chunxi Road, Tianfu Square Metro Station) Reviews

Atour Hotel (Sichuan Chunxi Road, Tianfu Square Metro Station)

N0.36 East Renmin Rd, Jinjiang District, Chengdu, Sichuan, ChinaView Hotel Details
Atour Hotel (Sichuan Chunxi Road, Tianfu Square Metro Station)
Atour Hotel (Sichuan Chunxi Road, Tianfu Square Metro Station)Atour Hotel (Sichuan Chunxi Road, Tianfu Square Metro Station)Atour Hotel (Sichuan Chunxi Road, Tianfu Square Metro Station)
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Atour Hotel (Sichuan Chunxi Road, Tianfu Square Metro Station) Guest Reviews

4.8/5
Excellent
1408 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1408)
Positive reviews(1392)
Reviews with photos/video(129)
Easy to get around(190)
Friendly front desk staff(116)
Delicious breakfast(111)
Quiet & comfortable(83)
Close to metro(67)
Comfortable bed(25)
Perfect for business trips(13)
Has rooms for families(10)
Negative reviews(16)
Shuangli Liang
Superior Room (2 beds)
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Definitely a good choice for staying in Chengdu! It's right in the heart of Chengdu a.k.a Tianfu Square and very clean, the breakfast is baby friendly too! Glad I stayed here. I'd recommend this hotel to others for sure! Behind this hotel also have a lot of restaurants in case u didn't book along with the breakfast package.
Response from Property: Thank you for giving us the affirmation of the spring sun, which strengthens our faith in moving forward. "Send a wisp of breeze, swing the dust in the heart, happy life, no gorgeous language decoration, happy sunshine in the heart!" Looking forward to meeting you again~
Pooi Sun
Superior Double Room
Stayed in Jun 2024
Travel with friends
5 review
4.0/5
Very Good
Posted on Jul 3, 2024
Convenient location. Cleanliness is acceptable, unfortunately there’s no fridge in the room. Didn’t notice when select the room type.
Response from Property: Dear Duoyou, thank you for your recognition of Duo'er~ But Duoduo knows that in fact, we are still a certain distance from the five points in your mind, but Duoduo will make persistent efforts to continue to work hard, your affirmation is the driving force for Duo'er's progress, in the wind and rain, Duo'er is waiting for you in Tianfu Square~ Love launch~
Guest User
Superior Double Room
Stayed in Jan 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jan 2, 2024
Good location easy to go around , nice room , free drinks recommended!
Response from Property: Dear guests: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored and at the same time we are more motivated to move forward and hope to have more opportunities to serve you!
Horace Song Tong
Guestroom (Double bed)
Stayed in Apr 2024
Business travelers
4 review
4.5/5
Great
Posted on Apr 27, 2024
The service desk was most polite and efficient. Other staff were also very friendly and helpful. I had a wonderful time staying at the Atour Chengdu. I felt at home. Thank you!
Response from Property: Dear guests, first of all, thank you for taking the time to leave your review. We are very happy to see that you are happy with your stay. We look forward to welcoming you again in the near future and continue to provide us with valuable comments and suggestions!
Guest User
Superior Double Room
Stayed in Apr 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 26, 2024
Good location with a short walk to Chunxi walking street and tianfu square. Room is nice and clean
QSBN
Family Friendly Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 11, 2024
We love to stay here again. The hotel is near metro station, easy and convenient distances to foods, stores.
Response from Property: Thank you for giving us the affirmation of the spring sun, which strengthens our faith in moving forward. "Send a wisp of breeze, swing the dust in the heart, happy life, no gorgeous language decoration, happy sunshine in the heart!" Looking forward to meeting you again~
Guest User
Executive Double Room
Stayed in Apr 2024
Couples
2 review
4.7/5
Amazing
Posted on Apr 8, 2024
Good location not far from everything Room is good layout look modern and newly renovated from the old building
Guest User
Executive Double Room
Stayed in Mar 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 10, 2024
The staffs are very friendly and the services are good. Helped me to get a taxi to airport and helped me to carry the luggages to the taxi. Appreciate for it.
Response from Property: First of all, thank you very much for your choice and stay in our store, Duo has been adhering to the service experience first, let the guests feel the warmth of home in the hotel, hope that friends often go home to see ~ 💗
Lisha travels
Executive Double Room
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Good location, friendly staff . Breakfast has good varieties blackout curtains with comfy bed. Had a great stay.
Response from Property: Hello there! Dear friends! Seeing Duoyou's simple and deep praise, Duoer is really excited~ Thank you for your choice and support, your affirmation is the driving force for us to move forward, Atour ~ There is always unexpected warmth, I hope you come often!
wong
Superior Double Room
Stayed in Jan 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Though the hotel building looks a bit old, the room inside was clean and spacious. There is also self washing and ironing service at third floor. Very close to Taikoo li for shopping.
Response from Property: Having gained your love and trust, Duo'er has already been in full bloom. We, located in Tianfu Square, only wish to leave you with different memories for every visit, as well as ubiquitous warmth and surprise~~Looking forward to your return home!
Guest User
Superior Room (2 beds)
Stayed in Jul 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 15, 2023
Hotel very clean, modern and excellent location. We were able to leave our bags before the official check in time and after check out which maximised our time exploring the city without carrying baggage. Staff were very helpful including finding great places to eat and visit in Chengdu.
Response from Property: I am really happy to see your good reviews, and I am glad that you have a satisfying stay! Satisfaction is only the starting point, surprise and emotion is our goal, thank you again for choosing us, Duoer looks forward to meeting you next time.
Sam Dehdashti
Executive Double Room
Stayed in Apr 2024
Couples
26 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Great place! Will go back again for sure. They have great services.
Response from Property: Hello! Thank you for your visit, but also sincerely thank you for your love and recognition, You remember the good time here let us feel very touched, let the guests enjoy a good experience is our bounden duty, can get your praise we are deeply honored, at the same time we also have more power to move forward, hope to have more opportunities to serve you!
Sukumaran
Family Friendly Room
Stayed in Dec 2023
Family
3 review
3.7/5
Posted on Dec 29, 2023
Good location. Easy to access. Friendly staff particular Ms.Xiye very helpful. Overall we stayed 4 nights and thoroughly enjoyed our stay.
Response from Property: Dear guests: Hello! Thank you for your recognition of our hotel in all aspects! But we know that there is still a certain gap from the full five-star standard in your mind, we will continue to work hard! I wish you a happy every day!
Rea
Superior Double Room
Stayed in Oct 2023
Travel with friends
14 review
4.7/5
Amazing
Posted on Oct 21, 2023
Overall great hotel. clean modern room. you have everything you need in this hotel. very close to the city center and the main square.
Response from Property: It is very regrettable that this check-in did not get a full score from the guest officer, Duoer apologizes, we have not stopped in the direction of progress, I hope that the guest official can get a full score next time he goes home~
Guest User
Superior Double Room
Stayed in Sep 2023
Travel with friends
11 review
4.2/5
Very Good
Posted on Sep 12, 2023
It's conveniently located and walking distance to subway. Lobby reception is friendly and helpful. Room is clean and we have new supplies of drinking water, tea and coffee in the room everyday. The main issue we encountered is guests often smoke in their rooms even though this is a non-smoking hotel. Informed to the front desk but seems that there is no action possible to stop guests from smoking except only to remind guest not to smoke.
Response from Property: Dear guest, thank you for your stay and feedback. We apologize for your unpleasant experience. Your suggestions are very important. We have fed back to the relevant responsible person and made immediate improvements. We believe that our colleagues will be more meticulous in serving the guests in the future. Again, we apologize for your displeasure and look forward to your next stay. Feel our better service