InterContinental Chengdu Global Center

InterContinental Chengdu Global Center Reviews

InterContinental Chengdu Global Center

1736 North Section of Tianfu Avenue, Chengdu, ChinaView Hotel Details
InterContinental Chengdu Global Center
InterContinental Chengdu Global CenterInterContinental Chengdu Global CenterInterContinental Chengdu Global Center
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1 night

InterContinental Chengdu Global Center Guest Reviews

4.7/5
Outstanding
6614 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(6614)
Positive reviews(6453)
Reviews with photos/video(1839)
Perfect for kids(1261)
Delicious breakfast(558)
Friendly front desk staff(312)
Great swimming pool(138)
Delicious buffet(63)
Has facilities for children(45)
Negative reviews(161)
cornelis
Deluxe Room (2 beds)
Stayed in Thg4, 2024
Family
13 review
5.0/5
Outstanding
Posted on 15 Thg4, 2024
It was very nice. It was a pity that many swimming pools were closed.
LStanley
Deluxe Room (2 beds)
Stayed in Thg10, 2023
Family
15 review
5.0/5
Outstanding
Posted on 4 Thg10, 2023
Every year on National holiday we love going to this hotel. Very suitable for family vacation, rooms are huge and clean. Staff are super friendly. Mr. Sean checked us in, he was super welcoming and professional. It was our daughter’s birthday so the hotel gave us TWO birthday cakes for free when we requested for a chocolate cake. Thank you so much for your great hospitality. We had a great stay as always. Highly recommend this hotel if you are traveling with kids. There is a play area for kids at their restaurant too. Breakfast buffet is great, different varieties of yummy food. Their dinner buffet is also great. A lot of seafood etc. Highly recommend
6/9
JamesChenJin
Classic Room
Stayed in Thg5, 2024
Couples
106 review
5.0/5
Outstanding
Posted on 30 Thg5, 2024
very good hotel- good loacation, goos services and raesaonable price!
Philly
Classic Room
Stayed in Thg3, 2024
Solo travelers
39 review
4.7/5
Amazing
Posted on 10 Thg3, 2024
Great place to stay, there are many things and activities to do, would recommend.
Guest User
Deluxe Room (2 beds)
Stayed in Thg7, 2023
Family
2 review
4.5/5
Great
Posted on 7 Thg7, 2023
This is a fantastic hotel in general. The staffs there are very hospitable and amiable, especially Sean at the lobby. He gave us some very practical tips about foods and what to do at the global mall areas. What is unlucky is that it happened to have a electronic musical festival going on there at the water park. They have those heavy metal music going on and on until 10 pm. If you have kids with you I would suggest to avoid the music festival! But the hotel itself is very comfortable.
LIU
1 King 1 Bedroom Suite Courtyard View
Stayed in Thg2, 2024
Solo travelers
1 review
3.7/5
Posted on 22 Thg3, 2024
Good place to stay , overall would come back again . Clean room and good breakfast
Response from Property: Dear guest,Thanks for choosing InterContinental Chengdu Global Center during your business trips. It is our pleasure to provide you with true hospitality and your encouragement always makes us motivated. We wish see you again in beautiful Chengdu. Have a nice day! John Lim General Manager
Simon Andre Pedersen
Premium Room
Stayed in Thg4, 2023
Family
4 review
5.0/5
Outstanding
Posted on 4 Thg5, 2023
We had a pleasant stay. The hotel restaurant downstairs is very used locally and not only by the hotel, so it is full of life and a vast amount of choices in a buffet style. Furthermore it has a playground for the kids. The free shuttle is like a whale which is fun for the kids, and it stop by the shopping centre, also with a area for kids.
6/8
Guest User
Deluxe Room (2 beds)
Stayed in Thg10, 2022
Family
1 review
5.0/5
Outstanding
Posted on 5 Thg10, 2022
We really enjoyed our time while we stayed at Global Center Intercontinental Hotel Chengdu! All the staff here are super friendly and helpful! The room is clean and comfortable. This is definitely a kids friendly hotel (except the smoking). We loved their hot spring pool!
Response from Property: Dear esteemed guests, thank you for choosing InterContinental Chengdu Global Center and sharing your meticulous experience. We are very pleased that you have loved and praised our hotel. We sincerely look forward to welcoming you back again ! General Manager John Lim
dindin0317
Classic Room
Stayed in Thg3, 2023
Couples
62 review
5.0/5
Outstanding
Posted on 20 Thg3, 2023
good and nice, my birthday have free big birday cake, good service
Guest User
Deluxe Room (2 beds)
Stayed in Thg6, 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on 13 Thg7, 2023
Very good experience in this hotel thank you.
Florence1
Deluxe Room (2 beds)
Stayed in Thg5, 2022
Family
8 review
4.7/5
Amazing
Posted on 3 Thg5, 2022
Went here for an unplanned staycation when my children were driving me mad at home. Very child friendly and the employees are lovely. It’s not the kind of place to come if you don’t like children, noise or a bit of wear and tear. The water park next door is really noisy but at least it drowns out the sound of your own children bickering (no pun intended). Bit of a hiccup with room service but they were very good about it, alls well that ends well, and anyway it turned out to be a blessing in disguise as the pool is open to 10pm and the water park across the way stopped pumping out loud music at 7.30 so we had a lovely evening swim. Same went for the morning we got in the pool at 9am and it was still fairly quiet until we got out at 11.30am. Room service food was fine, I don’t think especially pricey for a hotel of this kind and frankly there is nothing to stop you going to the global centre for something else if you’d rather. Pool is nice and saves you from entering the absolute bedlam of the waterpark next door (I went once before, never again, not for the faint of heart). Breakfast was very nice, plenty of choice. Before we left I put my bags in left luggage and went to the Global Centre where I bought makeup and we all had macdonalds and left happy. Overall we had a fun time. I then forgot something I’d left in the room, called slightly panicky, they located it and called me back within minutes. Really impressed. One slight annoyance was that I couldn’t find a machine that would rent me a phone charger pack, unlike others I’ve used in Chengdu both machines I found claimed they could only rent to Chinese nationals. Overall though I’d definitely go back again for a change of scene and a hotel where children are welcome.
Response from Property: Dear valued guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you and your family will visit us again.John LimGeneral Manager
Sfho
Classic Room
Stayed in Thg4, 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on 27 Thg5, 2023
Location was fantastic, right next to a huge mall
Scott Alan
Classic Room
Stayed in Thg11, 2021
Couples
1 review
5.0/5
Outstanding
Posted on 7 Thg11, 2021
We were quite happy with the Intercontinental. Very clean and very nice room. We will definitely recommend to others.
Response from Property: Dear Valued Guest, Thank you for choosing InterContinental Chengdu Global Center and taking the time to share your recent stay experience with us. We look forward to welcoming you in the near future. John Lim General Manager
Guest User
Classic Room
Stayed in Thg11, 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on 14 Thg11, 2023
go o o o o d
Guest User
Classic Room
Stayed in Thg4, 2022
Business travelers
9 review
4.2/5
Very Good
Posted on 1 Thg5, 2022
The hotel is very Beautiful and clean. But i found the service quality is not upto mark. I stayed in different hotel but there is big gap just because of services especially to deal with foreigners.
Response from Property: Dear valued guest,Thank you for chooing to stay in InterContinental Chengdu Global Center and bringing this to our attention.My sincere apologies to you as we did not live up to your expectations, as that is not up to our normal standards, we will share your feedback with our staff and willl verify the root cause and training will be enhanced,this is our best resource for improving our service level.We hope you choose to stay with us again, so we can show you our true level of service. John LimGeneral Manager