DoubleTree Resort by Hilton Hainan - Chengmai Reviews

This hotel was quiet far away from most convenient stores . And you can’t order food online The breakfast was pretty satisfying. Enjoyed my stay!

Nice place for a short stay. There isn’t much eating places around the hotel. Nice wetland park next to the resort.

A nice resort with great comfortable beds and a great view.

This hotel was far out. Everything at this hotel was expensive. The location is in the middle of nowhere so you cant order anything, you are forced to eat expensive hotel food. Nobody to help with luggage, the poor reception girl tried to help me. Their wheelchair only has one tyre.

Service: None Environment: Farmhouse Hygiene: So-so Facilities: Unremarkable The only advantage is that it is 20 minutes away from Haikou by car, which is a touch of green in the downtown area. There is a community canteen at the door, with boxed lunches for 15 or 20 yuan, two vegetarian and one meat or one vegetarian and two meat. The hotel provides hand-brewed coffee ash, which is worth a try. The coffee beans are from Fushan, Chengmai.

Booked a parent-child room, and felt that the room decoration was really ordinary, different from the promotion, there was only a tent, a wooden horse and a cartoon pillow on the bed. The whole hotel is really old, the bathroom doesn't feel clean, there are inexplicable hairs on the sink, and the bathroom door can't be completely closed, which is equivalent to using the bathtub. The outside is unobstructed, which is speechless. I read other reviews that mentioned the hotel's flamingo afternoon tea, which comes with flamingo toys. I wanted to try to make the children happy, but there was no afternoon tea. In addition, the hotel is really economical. The lobby is so hot that the air conditioner is not turned on, so if you really have afternoon tea, it will probably feel like eating in a steamer. I took the children to swim at night, and I must spray mosquito repellent, otherwise they will be bitten to death. I also played in the amusement park, which is very childish equipment, and it is only suitable for children aged one or two. Basically, the facilities are useless. The hotel is very stingy, not worth it, and not like Hilton at all. The only thing worth praising is the breakfast, which is relatively rich and has many choices. The taste is acceptable, and the soup noodles are delicious.

The room was OK, but the air conditioner couldn't lower the temperature. The hotel breakfast was average, with not many varieties. The hotel could only use the small swimming pool in the morning, and the water quality of the swimming pool was not very clean. The children got up after playing for a while.

The guy at the front desk was very nice. He saw that I was with a child and upgraded our room for free. The view was beautiful and he also gave us a small cookie. Nice

Although the hotel is a bit old, it is well maintained. The rooms are comfortable, the breakfast is varied, and there are delicious biscuits given when checking in.

The hotel's service is very good, and they will find a way to solve any problems you encounter. The hotel has rooms that overlook the swimming pool and lawn, as well as rooms that overlook the wetland park.

The hotel is suitable for leisure and health preservation. It is surrounded by mangroves and the air is very good. The lobby is very grand, the room is clean and hygienic, there are many breakfast options, the swimming pool scenery is beautiful and very photogenic, and the viewing balcony in the room has a panoramic view of the beautiful scenery of the wetland park. Lena, the receptionist at the front desk, was very attentive. Knowing that my neck was uncomfortable, she specially prepared a buckwheat pillow for me. Knowing that I had to catch the high-speed train the next day, she also set a wake-up alarm for me. Lena's enthusiastic service made me feel very kind

We upgraded to a lake view room, and the view from the high ground was still good. Although only one swimming pool was open, the kids still had a lot of fun playing on the slide. There were almost no restaurants around, and we drove 16 kilometers to Chengmai for breakfast. The breakfast was terrible, and there was almost nothing to eat. The baked biscuits given upon check-in were delicious.

Thanks to the front desk manager Chen and his team for making special arrangements for my birthday and giving me a birthday cake🥰The flamingo-themed room I stayed in was decorated gently and cutely, and the birthday decoration specially provided by the housekeeping department was also very warm🦩I had a perfect birthday at Hilton, which can be called a satisfactory travel experience😍

The hotel is in a tropical rainforest style, with peacocks, swimming pools and rich breakfast. I read the comments before that the facilities are old, so I think if it is a newly built hotel, it is impossible to have rich vegetation. I like it very much. The front desk service is also very good. I have questions and they are answered without any impatience. The waiter who received me was the beautiful Wang Na. I look forward to staying here again next time. It's great.