Best Hotels in Chesapeake, United States

With a stay at TRU by Hilton Chesapeake, VA in Chesapeake (Greenbrier East), you'll be within a 15-minute drive of Greenbrier Mall and Norfolk State University. This hotel is 10.1 mi (16.3 km) from Old Dominion University and 10.7 mi (17.2 km) from Veterans United Home Loans Amphitheater at Virginia Beach.Take advantage of recreation opportunities such as a fitness center, or other amenities including wireless internet access (surcharge) and gift shops/newsstands.Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.Make yourself at home in one of the air-conditioned guestrooms. Cable television is provided for your entertainment.

The room was very clean

Pros: - Good value when compared to same hotel in Virginia Beach - Close to I-64 and I-64 - Less than 2 minute drive to lots of shops and restaurants. - Cleanliness - Good hot breakfast - There's a sofabed in case you need it - Plenty of parking spaces - There's a divider between bedroom and the sofabed Cons: - Freeway noises - Indoor pool was closed, no reason displayed - Door to back parking lot was always unlocked and people can walk straight to the elevator - White floors of elevators always look dirty. Carpets or darker floor tiles will help. - Annoying green light from thermostat.

The General Manager (Savannah) and the Front Office Supervisor (Sharon) are two of the most caring people I have ever encountered at a Marriott property. I have been a loyal Marriott customer for 15 years. I have stayed at a number of properties, but this property will forever stand out to me. Some properties have lost their ”human” side of things and treat customers as $$$, however, this property treats people with compassion and care. My father became ill while staying at this property and needed an ambulance. Within minutes they contacted an ambulance and got him to the hospital right away. They even went as far as trying to reach out to family members to inform them of what was happening. Although they were sold out that night, they were able to secure another room for him at a sister property so that he would not be without a room, once he was released. They were able to gather all his items from the room and place them in a safe area and were very friendly to the family members that came to help. The property itself is very quiet and clean. They even provide fresh baked cookies at the desk for guest! Such a great touch!! Definitely would return for not only the hotel accommodations but for also the welcoming staff! Consider this a piece of relaxation during your travels!

Nice 😊 location everything nearby hotel 🏨 mall restaurant shops 🏬

The pillow case and sheets had stains. The carpet in the room under the table hasn’t been vacuumed in a long time. The lobby sells like pool chlorine

Located in Chesapeake, Hampton Inn & Suites Chesapeake-Square Mall is in the business district, a 2-minute drive from Chesapeake Square Mall and 7 minutes from Great Dismal Swamp National Wildlife Refuge. This hotel is 17.9 mi (28.8 km) from Naval Station Norfolk and 14.2 mi (22.8 km) from Old Dominion University.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.Grab a bite from the snack bar/deli serving guests of Hampton Inn & Suites Chesapeake-Square Mall. A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.Featured amenities include wired internet access (surcharge), a business center, and express check-in. Planning an event in Chesapeake? This hotel has 1104 square feet (99 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 86 guestrooms featuring refrigerators and microwaves. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Where to start...we booked a room for 2 adults and 2 children a couple days in advance of our stay directly with Hilton by phone. When we arrived on-site after a 16 hour car ride we were told ”we're not sure how this happened, but we don't have your room”. WHAT? Our confirmation email stated we had reserved a room for that night for 2 queens. The woman at the desk had no viable options except if the 4 of us slept together in a king bed. Instead of trying to help us, loyal Hilton Rewards customers, find a solution or even another nearby Hilton property to stay at, she told us to go outside and call some other hotels or walk next door. Having no other options that's what we did, and found the Comfort Inn nearby with helpful staff and a cheaper rate. And complimentary breakfast. I was beyond disappointed, not only with the fact that our reservation was not honored, but also with the poor treatment and lack of assistance by the front desk. I have never experienced this at any other Hilton property. I would never stay here again on principal. To add salt to the wound, we contacted Hilton, waited on hold, and finally spoke to a representative and opened a case #. We were supposed to be contacted within 48 hours but alas, 8 days later we had to call back and again wait on hold for another 30+ minutes. At this point we were told it was OUR fault that our reservation was given away because we arrived late. This was never communicated when we made the reservation, on the confirmation email, OR when we were turned away at the reception desk. Plus, in 10 years and dozens of reservations, (including one 7 days prior in Savannah GA) this never came up. In short...I would recommend finding a different hotel. As a result of the total lack of customer service in this instance on behalf of this property and Hilton in general, I will be staying elswhere from now on.

Breakfast is quite satisfactory, there are not many varieties, but some of them have the ability to meet the needs of breakfast; no extra bed, suitable for children, double room suite, two beds are large, each 1.5 meters wide, outside There is also a sofa in the house. If there are too many people, you can take it. There is free parking. The main recommendation is that this hotel has a small kitchen, and the tableware and utensils are complete, you can make some delicious meals yourself.

Awesome