Mill Hotel & Spa Reviews

Nice receptionist provided with hotel map information, hotel view above excellent. Delicious dumplings in hotel restaurant, highly recommend.

The location is good, room was outdated and found pieces of plastic wrappers on the floor upon arrival. The food was just ok, shame the canal boat restaurant was closed when we were there. There is no soundproofing so you can hear everything from the adjacent rooms. The pool area is lovely, made some use out of the pool, jacuzzi and steam room (they also have a sauna) most staff are nice and helpful, one or two were a little rude. The room decor was very outdated and it was quite small too but it was fine for us as we were out most if the day, not shown on the website though. We went during the week of the chester races so prices were a bit high for what we got. If I was to return I'd want a nicer room in a quiet spot where you can't hear everything. Overall everything was about average for a 3 star hotel.

A perfect little spa stay, would recommend!

Hotel was lovely and spotless!!!! The staff were very friendly The facilities were great!!!

The swimming pool is good

The hotel location was amazing, 2 minutes walk from the station, about 5 minutes to the city.Every other day we requested to have our room cleaned but all they did was change the towels and filled up the coffee bar. Never cleaned the bathroom or changed the beddings. The room was located on the 3th floor where was not lift from the 2nd floor. We had to deal with the cigarette smells coming from the room next to ours. Kept on complaining about but no changes. The breakfast and dinner was good, staff was very friendly and always welcoming you with a smile.

This hotel is perfect for staying in if you want to be a 5 min walk away from the centre of Chester. Staff are super friendly and were very helpful. Parking is onsite which is ideal. Our room was a little dated and could of done with some work. But fine for sleeping for a couple of night. Breakfast was a good choice and service was great.

Beautiful hotel the staff were brilliant and the breakfast was lovely ty

Nice short break. Room small and not very user friendly but clean. Breakfast was buffet style very basic, evening meal was good. Staff friendly pool area nice. 3 star hotel you get what you pay for room for improvement.

General health, no air conditioning

Very good, convenient location, very friendly service

Lovely hotel,staff really helpful.Swimming pool,spa,breakfast really good. Good bar to relaxin with sky sports on.The bedroom was a bit small as was the bathroom,but overall an excellent hotel in a great spot

Everything was good. Room quite large, bed comfortable. Food at dinner was lovely as was the breakfast. All staff were friendly. Pool was lovely and warm.

The hotel is in a good position for Chester's amenities and is canalside. It has a lovely indoor pool and Spa and all the staff seemed friendly. We did find the room was very hot during the night even though we had the window open. Buffet breakfast was nice but the same everyday - i.e no mushrooms or black pudding on any of the days available - just the basics. Fruit juice was either orange or apple juice only. We didn't have an evening meal in the restaurant as the menu was quite restrictive and again the same menu was on the board each day. On a previous occasion some years ago we had a lovely meal there when thw menu was quite extensive.