Pet-friendly Hotels in Chester

We have been to a number of hotels this year and this is the first that has managed to successfully get their restaurant up and running to pre-covid standards.........most of the others have had the staff but they lack proper training or management.........the staff and management in the Queens restaurant are doing an excellent job !!! Otherwise the hotel has good facilities, is clean and the bedrooms well equipped / furnished although ours was rather ”tight”

I came to visit family in Chester and chose this hotel as it was close to the train station and a nice walk into Chester. I love the modern look of this hotel, the under bed auto light was brilliant for night time bath room trip no need to turn on the lights. The black out curtains do there job really well I almost over slept, the staff were very helpful when i asked them for help. i will stay here again next time i visit the family

Do not stay here! Save your money and go to a else where.. Reading some positive reviews I actually feel these people are family and friends lying to boost ratings because I tell you now it’s lies. So il just break it down No lifts to support with cases and prams Short staffed had the same people running from the bar to the front desk Bedroom is very dated, dirty carpet, ripped wallpaper, worn out sofa beds. The room stank of musk and damp. Walls are thin you can hear everyone walking around and banging doors. Between 3 and 4am we heard a truck outside, metal trollies being dragged and clanking about for around an hour (we guessed it was a delivery) again we have a 10 month baby, that racket did not help in anyway! It is freezing during the evening, we put the dated heating system they have on this did not help at all. When we turned it off what I can only describe as the fire alarm sounded, this put us a damper on the night some more. (When speaking to staff the next day we were told it was in fact someone in another room setting off the fire alarm elsewhere in the hotel) Bathroom is disgusting, nail sticking out on the door so make sure you use the handle not a palm push, sink flooded when used, when toilet was flushed water poured onto the floor and into the bin, no room for your personal toiletries and a make up bag, no hair dryer in the room. No door handle tags to tell staff to leave going into the room while you are out, we got back and noticed because the bins had been emptied (they were no where near full) The main reason we chose this hotel was the pool. When we asked about the facility we were just simply told how to get to the room by the desk staff. Upon reaching the area down the dark corridors we noticed there was no one monitoring the pool and gym area (put us off as we have a 10th month old) god forbid anyone needed any help. Wifi is shocking and phone connection is none existent on o2 Thank god we didn’t book any food here because god know what we would have been served based on the cleanliness of the Hotel. My husband did give the manager/owner an ear full before leaving and disclosed all the points I have made. His response, ‘we are currently working on upgrading the hotel (work harder) and will give you a discount on your next stay’.. he was told he couldn’t pay us to come back! My favourite part of my stay was leaving. All in all the place needs a revamp and a good clean.

For the most part, this is a lovely hotel. It cost us around £7 for a taxi into Chester and the rooms are clean. The majority of staff are incredibly friendly. However, while out during the day our keys were deactivated to force us to the reception so that the manager could corner me about where my car was parked - which had been mentioned to another member of staff during check in and they had said it wasn't a problem. She had been trying to call me on the hotel room phone ”all day”, which is a ridiculous approach as who sits in their room all day? If she had just called me on my mobile number, which was used to book the room, I would have happily come back and moved the car. She demanded I move it in that moment and I explained that I'd had a drink but I'd move it in the morning. She then said she would move my car, which I wasn't comfortable with. She then walked away from me and wouldn't allow a rational, adult conversation. The tone and attitude were accusatory and her frustration clearly misdirected when she has made no realistic efforts to contact me; we were in the hotel until 11am and, as I said, I had my phone with me all day. I tried to explain to the reception staff why my car was where it was, and that I had discussed it on a rival and was dismissed with a ”well I wasn't there so I wouldn't know” then she smirked at another guest. It's such a shame that has really put a dampner on the stay for us, as it was totally unnecessary.

A stay at The Hotel Chester places you in the heart of Chester, within a 15-minute walk of Chester City Walls and Chester Racecourse. This luxury hotel is 3.6 mi (5.8 km) from Chester Zoo and 6.9 mi (11.2 km) from Cheshire Oaks Designer Outlet.Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby.Featured amenities include express check-out, a 24-hour front desk, and luggage storage.Make yourself at home in one of the 16 guestrooms, featuring kitchenettes with stovetops and microwaves. Your room comes with a Select Comfort bed. 32-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include minibars and electric kettles, and housekeeping is provided daily.

The location is very nice. I was impressed with the detailed consideration of the housekeeper. For this class hotel, it seems that the cost performance is quite good.

What a fabulous hotel. Staff are top drawer and the food was delicious and very reasonably priced. Bedrooms are quite small, but very clean an tidy. Bar is well stocked and for any real ale drinkers. Spitting Feathers bitter hits the spot. Highly recommended.

Good, good location, service number, breakfast

When you stay at Oakwood Farm Mews in Chester, you'll be in the historical district, within a 5-minute drive of Blue Planet Aquarium and Burton Mere Wetlands. This hotel is 3.9 mi (6.2 km) from Cheshire Oaks Designer Outlet and 4.1 mi (6.6 km) from University of Chester.This smoke-free hotel features segway rentals nearby, rock climbing nearby, and ziplining nearby. Recreational activities include hiking/biking trails nearby and mountain biking nearby.Satisfy your appetite at the hotel's coffee shop/cafe. English breakfasts are available daily from 8:00 AM to 1:00 PM for a fee.Featured amenities include express check-in, express check-out, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.Stay in one of 9 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

With a stay at The Saddle Inn in Chester, you'll be within a 10-minute walk of Chester Racecourse and Chester City Walls. This inn is 3.4 mi (5.5 km) from Chester Zoo and 7.1 mi (11.4 km) from Cheshire Oaks Designer Outlet.This smoke-free inn features rafting nearby.At The Saddle Inn, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Breakfast is available for a fee.Featured amenities include multilingual staff and luggage storage.Make yourself at home in one of the 9 guestrooms. Conveniences include electric kettles, and housekeeping is provided daily.