Siri Village Chiang Mai
Latest booking 7 hrs ago
Most of the hardware facilities are good, but the trash cans in the room and toilet are too small. The overall atmosphere is great, clean and comfortable. Breakfast tastes good too. The pool is also great. The free bicycle rental service is also very good, but it is recommended to pay more attention to the brake problem. The brakes of some bicycles feel a bit loose. The location is very good, quiet and quiet. The only thing that made us uncomfortable was the attitude of the staff. I had paid all the housing payments online in advance, but I was asked to pay an additional deposit of 2,000 baht on site, which shocked us. I have stayed in so many hotels and I have never been asked to pay a deposit. Although the staff was still very polite, what we felt was insincerity and even a bit contemptuous. The staff said they were afraid that we would damage the facilities in the room, so they needed to pay a security deposit, which would be returned to us after we checked out. We still gave us 2,000 yuan, but it caused us inconvenience because we had to go directly to the airport to leave Thailand after checking out, so returning us 2,000 yuan in cash after checking out was very troublesome for us and took up time on our trip. in budget. So the next day we told the staff that please return the cash to us. We can temporarily swipe the card instead. However, when we checked out on the last day, they said that we could not swipe the money back. We need to withhold the two thousand yuan and wait for 14 days. If there is no problem It will be brushed back. We don’t understand again here. If cash can be refunded immediately, why do you have to wait 14 days to swipe a card? We understand that tourists from a certain country may have caused losses to the hotel, which led to your reaction, but it is really uncomfortable for us to face the guests with a suspicious or even contemptuous attitude. Although the staff was very polite and tried their best when explaining Keep smiling, but we can feel the insincerity and discrimination underneath the smile.
Very Good
1262 Reviews