12 Moonmuang Rd Lane 5, Tambon, Si Phum, Chiang Mai Province, 50200, ThailandView Hotel Details
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Viya Lodge Guest Reviews
4.4/5
Very Good
18 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(18)
Positive reviews(17)
Reviews with photos/video(4)
Awesome rooms(7)
Great service(7)
Negative reviews(1)
Guest User
Standard King Room
Stayed in Nov 2024
Family
3 review
4.5/5
Great
Posted on Nov 30, 2024
Everything is good except on and off that's a sewerage smell from the toilet.
Guest User
Standard King Room
Stayed in Jun 2024
Solo travelers
1 review
4.5/5
Great
Posted on Jun 26, 2024
I love how clean and new their rooms are. I stayed there for two nights during my solo trip. The staff are very helpful, friendly and nice.
They don’t have an elevator though. For me, it was not a problem since I packed light.
The location is very close to lively night life of Chaing Mai yet I cannot hear any noise at night. So, it’s comfortable to enjoy the night life while staying there and then have a good sleep.
Response from Property: Thank you so much for your kind words! We're thrilled to hear that you enjoyed the cleanliness and freshness of our rooms, as well as our convenient location. Our staff takes great pride in providing helpful and friendly service, so your compliments mean a lot to us. We're glad that the absence of an elevator wasn't an issue for you and that you were able to enjoy Chiang Mai's vibrant nightlife without any disturbances. We hope to welcome you back on your next visit!
Lim
Standard King Room
Stayed in Jun 2024
Couples
1 review
4.0/5
Very Good
Posted on Jun 26, 2024
Dust on the ceiling. Old amenities. Clogged drain.
Overall still ok for the price we paid.
Response from Property: Thank you for sharing your feedback. We apologize for the dust on the ceiling, old amenities, and the clogged drain. We appreciate your understanding and are glad that you still found your stay acceptable for the price. Your comments will help us improve, and we hope to offer you a better experience in the future.
Guest User
Deluxe Conner King Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 3, 2024
Nice and cozy hotel.
大朋友
Standard Twin Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 12, 2024
The environment is very quiet in the bustling city. The staff are also great. The price-performance ratio is very high. I will choose this place again when I go to Chiang Mai next time. I recommend it. I will definitely try the welcome wine next time.
Original TextTranslated by Google
Response from Property: Thank you for your kind review! It's great to hear that you were satisfied with our environment and staff, and thank you for your recommendation. Next time you come to Chiang Mai, we will definitely prepare a welcome drink for you to taste its deliciousness! Looking forward to serving you again!
푸투
Standard King Room
Stayed in Sep 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Sep 3, 2024
This is a place I always want to stay when I go to Chiang Mai. I didn't know that the towels were embroidered last year, but I found out this time. After the sun sets, if you walk a little down a quiet alley, you can reach a lively street. I've stayed in the old town many times, but I personally think it's located in the best Soi. It seems that relatively quiet(?) travelers visit this place. Next time, I want to stay at ***'s Garden too.
Original TextTranslated by Google
Response from Property: Thank you for your wonderful review! I am glad that you enjoyed the harmony of quiet alleys and lively streets, and the special discovery of towel embroidery. We hope that you will have a comfortable time at ***'s Garden next time. We look forward to welcoming you back anytime!
Response from Property: "非常感謝您的詳細反饋!雖然我們酒店沒有泳池和健身室等設施,但我們很高興您對房間的乾淨度和便利的地理位置感到滿意。關於沒有電梯的情況,我們建議攜帶大量行李的客人選擇入住一樓,方便您的出行。期待您再次光臨!
想忘記呢個世界嘅小薯仔
Standard Twin Room
Stayed in Nov 2024
Family
9 review
3.7/5
Posted on Nov 12, 2024
The downstairs is nice, but the room is old, dark, and not very hygienic. There are bugs and a little spider web. After staying for three days, the hot water is not hot. The service attitude is very good and the location is very convenient.
Original TextTranslated by Google
Response from Property: 感謝您的反饋!很高興您喜歡我們樓下的環境並且對我們的服務態度給予肯定。我們對房間的清潔和設施未達到您的期望表示歉意,並將加強房間的檢查和維護。關於熱水問題,我們會儘快檢查和處理。感謝您的寶貴建議,我們期待未來能再次為您服務,並提供更好的住宿體驗。
Guest User
Superior King Bed
Stayed in Sep 2024
Travel with friends
25 review
5.0/5
Outstanding
Posted on Sep 28, 2024
The hotel is located in a small alley and is very quiet at night. The rooms are spacious, comfortable and clean. The service staff is enthusiastic. The experience is very satisfactory.
Original TextTranslated by Google
Response from Property: 感謝您的好評!我們很高興您享受到寧靜的環境和舒適的客房,也感謝您對我們服務的認可。期待您下次再次光臨!
Guest User
Standard Twin Room
Stayed in Sep 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Sep 10, 2024
The room was clean and I lived on the third floor. The customer service was very good. One day I left my room card at someone else's place and the customer service ran up and down to find a spare room card. The only two points were that there was no elevator and it was a bit tiring to operate the luggage. There was a bar street behind the room and it was a bit noisy in the middle of the night. There was nothing else. I was very satisfied overall.
Original TextTranslated by Google
Response from Property: 感謝您的反饋!很高興聽到您對房間的清潔和客服服務感到滿意,特別是我們客服的幫助。對於沒有電梯和後面的酒吧街噪音給您帶來的不便,我們深感抱歉。我們會繼續努力提升入住體驗,期待您下次再來!
Anonymous User
Standard Twin Room
Stayed in Sep 2024
Couples
3 review
4.5/5
Great
Posted on Sep 8, 2024
The room is spacious, well-proportioned, and inexpensive.
The facilities are quite complete.
There is a smart TV/refrigerator/hair dryer.
4 bottles of water per day.
The reception staff provided good service.
On the day of check-in, there was a welcome drink.
You can choose between cocktails or mocktails.
The accommodation is in a good location, easy to travel.
But at night, you can hear music from a nearby pub.
If you can fall asleep easily, it's not a problem.
Original TextTranslated by Google
Response from Property: Thank you very much for your compliments and comments! We are glad that you enjoyed our room and service, including your favorite welcome drink. However, we apologize for the noise from the nearby pub that may have disturbed you at night. We hope to have the opportunity to welcome you again in the future!
Guest User
Deluxe Conner King Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The room was very clean and the cleaning was very responsible. The clerk was very friendly and enthusiastic and would help with the luggage.
Original TextTranslated by Google
Response from Property: Thank you very much for your review! We are pleased that you were satisfied with the cleanliness of your room and our service. We have always strived to provide warm and thoughtful service to every guest, and we are very honored to be able to help you. Looking forward to your next stay!
NunUranus
Standard King Room
Stayed in Aug 2024
Other
10 review
5.0/5
Outstanding
Posted on Aug 31, 2024
The accommodation is clean and the staff provides good service.
Original TextTranslated by Google
Response from Property: ขอบคุณสำหรับคำชมครับ! ยินดีที่คุณพอใจกับความสะอาดของที่พักและการบริการของพนักงานนะครับ หวังว่าจะได้ต้อนรับอีกครั้งในอนาคตครับ!
-Андрей
Superior King Bed
Stayed in Mar 2024
Solo travelers
7 review
4.7/5
Amazing
Posted on Mar 5, 2024
The hotel is located in the center of the old city, there is no refrigerator in the room and it is very hot, like on the top floor and in the sun, the air conditioner turns off when leaving.
Original TextTranslated by Google
Response from Property: Thank you for your review! We are glad that you appreciated our central location in the old town. We are sorry that you were hot in your room on the top floor and that the lack of a refrigerator caused inconvenience. We will take your comments into account to improve the conditions for our guests. We will be glad to see you again!
Guest User
Superior King Bed
Stayed in Nov 2023
Travel with friends
3 review
2.7/5
Posted on Nov 7, 2023
Small hotel! The room is relatively big! There is no elevator! No other facilities! The price of staying in a hotel is almost the same! It’s OK to have no expectations!
Original TextTranslated by Google
Response from Property: 感謝您的評價!我們很高興您對房間的大小感到滿意。雖然我們是一家小規模旅館,設施相對簡單,但我們希望為每位客人提供舒適的住宿體驗。感謝您的理解和包容,期待您下次光臨!