28 Hotel

28 Hotel Reviews

28 Hotel

28 Regent St, Chippendale, New South Wales, 2008, AustraliaView Hotel Details
28 Hotel
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28 Hotel Guest Reviews

4.4/5
Very Good
82 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(82)
Positive reviews(75)
Reviews with photos/video(20)
Great service(25)
Great location(25)
Convenient location(14)
Amenities were average(11)
Great value for money(8)
Delicious breakfast(8)
Easy to get around(8)
Tasty coffee(6)
Negative reviews(7)
Rajae
Mini Twin Room No Window
Stayed in Jul 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Jul 27, 2024
The location was great. It was easy to commute to the center etc because it was nearby central station/the happening. Staff was super nice.
Response from Property: Thank you for your review! We appreciate your feedback and look forward to welcoming you back in the future!
Guest User
The Max Social Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 11, 2024
This hotel has everything you need, just a few steps from Central station. Very clean and quiet. Free Netflix to keep my kids busy which really surprised me as most hotel we've been to charge money for it. There are microwave, kettle, fridge, hair dryer in the room. At the reception, there are complimentary tea and coffee, fruits, Skittles which you can get them anytime. The coffee machine can make warm and cold milk, too. In the morning there are some pastry for breakfast. This is our second time stay here and we still love it so much. The only minus point is that there's no tissue boxes anywhere in the room and remember to bring your toothbrush and toothpaste.
Response from Property: Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us and found our amenities to your satisfaction. We look forward to welcoming you back for your third stay with us!
Thund3rbird
Mini Queen Room No Window
Stayed in Apr 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Was a great nice hotel. Booked with no window for a good sleep. I woild recommend to book with no window room so that its dark and you can get complete sleep even if it is 10 am in the morning.
Response from Property: Thank you for your wonderful review! We're thrilled to hear that you had a great experience at our hotel and found our windowless room conducive to a restful sleep. Your recommendation to book a room without a window for those seeking uninterrupted rest is appreciated. We look forward to welcoming you back for another comfortable stay in the future!
Anonymous User
Mini Twin Room No Window
Stayed in Mar 2024
Solo travelers
1 review
1.0/5
Posted on Apr 4, 2024
The staff's attitude is rude. The air conditioner temperature cannot be adjusted. The facilities are very outdated. The deposit is not returned for a long time. There is no soundproofing. The quality of amenities is very cheap. Hot water does not come out well. There is a smell in the room and bathroom. For these reasons, I absolutely do not recommend this 28 hotel.
Guest User
The Mini Social Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 25, 2024
Perfect for overnight accomodation. Walking distance from Central Railway Station. Walk to shops, restaurants, Woolworths and Chinatown. Nice and clean. Great coffee machine and snacks for breakfast. 10/10 to gentleman on the service desk. Thankyou what a nice man
Response from Property: Thank you for taking the time to share your experience with us! We are thrilled to read you found all the makings for a wonderful stay at 28 Hotel and do hope you were able to take some time to relax and unwind during your stay. We do look forward to welcoming you back for a longer stay in the near future.Best wishes
Anonymous User
The Mini Social Room
Stayed in Nov 2023
Travel with friends
2 review
4.5/5
Great
Posted on Nov 10, 2023
spacious room and helpful staffs. 24hours free coffee. the only bad thing is not much sunlight..but it's ok for 1 day stay
Response from Property: Thank you for sharing your experience! We're thrilled to hear that you found our room spacious and our staff helpful. Providing 24-hour complimentary coffee is our pleasure, and we're glad you enjoyed it. We appreciate your feedback regarding the sunlight, and we'll certainly take it into consideration for future improvements. We hope you had a pleasant stay overall and look forward to welcoming you back in the future!
Tarraleah
Max Queen Room
Stayed in Jan 2023
Solo travelers
23 review
4.5/5
Great
Posted on Jan 11, 2023
Great location near Central Station and good service from the friendly and helpful staff. Room was relatively small, particularly the bathroom which was a little tight, but this is no problem for a short stay. A negative though was that there was just one curtain when there should have been two, and it barely covered the window which meant being woken too early from direct sunshine streaming into the room.
Response from Property: Thank you for your detailed feedback! We're glad to hear that you appreciated our convenient location near Central Station and the friendly service provided by our staff. We apologize for any inconvenience caused by the size of the room and bathroom. Your comments regarding the curtain and sunlight are duly noted, and we will take steps to address this issue to ensure a more comfortable stay for our guests in the future. We appreciate your understanding and hope to welcome you back for an improved experience soon!Thank you for your detailed feedback! We're glad to hear that you appreciated our convenient location near Central Station and the friendly service provided by our staff. We apologize for any inconvenience caused by the size of the room and bathroom. Your comments regarding the curtain and sunlight are duly noted, and we will take steps to address this issue to ensure a more comfortable stay for our guests in the future. We appreciate your understanding and hope to welcome you back for an improved experience soon!
Donuts224
Mini Queen Room No Window
Stayed in Sep 2022
Travel with friends
4 review
5.0/5
Outstanding
Posted on Sep 6, 2022
The counter staff can communicate in both Chinese and English. The room facilities are very complete, especially the shower facilities are very comfortable. The hall also serves meals and drinks in the morning, which is really great👍
6/17
Response from Property: Thank you for your review! We're thrilled to hear that you appreciated our multilingual staff and found our room facilities to be comprehensive, especially the comfortable shower facilities. It's great to know that you enjoyed the morning meals and drinks served in the lobby as well. Your positive feedback motivates us to continue providing excellent service to all our guests. We hope to welcome you back for another enjoyable stay soon! 🌟
Guest User
Mini Queen Room No Window
Stayed in Oct 2022
Travel with friends
1 review
2.5/5
Posted on Oct 8, 2022
Not bad at all but price is abit high for room good service near and clean
Response from Property: Thank you for your feedback! We're glad to hear that you found our hotel to be clean and well-located, and that you received good service during your stay. We understand your concern about the pricing and will certainly take it into consideration. We strive to offer competitive pricing while maintaining the quality of our service and facilities. Your comments are valuable to us, and we hope to have the opportunity to welcome you back for another pleasant stay in the future!
Chow
Mini Queen Room No Window
Stayed in Apr 2023
Solo travelers
2 review
3.7/5
Posted on May 1, 2023
Very good and clean . I love it
Tay
Mini Twin Room No Window
Stayed in Jun 2022
Couples
3 review
4.2/5
Very Good
Posted on Jun 21, 2022
The service is good. With simple pantry at the lobby. Should provide some toothbrush and toothpaste as a simple toiletries.
Response from Property: Thank you for your feedback! We're glad to hear that you appreciated our good service and the amenities provided in our lobby pantry. We apologize for any inconvenience regarding the lack of toothbursh and toothpaste in the room. However, we do have toothbrushes and toothpaste available upon request at the reception. Please feel free to contact our reception desk if you need any additional toiletries during your stay. We appreciate your suggestion and hope to have the opportunity to welcome you back for an even more comfortable stay in the future!
cheerkeke
Mini Queen Room No Window
Stayed in Apr 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Apr 10, 2024
Budget hotel, the room is not big, but it is clean. There is a kettle, microwave and ironing board in the room. There are free snacks, bread, tea and coffee machines on the first floor of the hotel, and guests can help themselves. The location is good, near the central station, about 10 minutes walk; about 20 minutes walk to Darling Harbour.
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Response from Property: Thank you for your review! I am glad that you have a good impression of the cleanliness of our hotel. We have always been committed to providing guests with a comfortable accommodation environment. The facilities you mentioned and the free snacks, bread, tea and coffee machines are also the embodiment of our efforts to provide convenience for guests. I look forward to your visit again and wish you a pleasant journey!
Guest User
Max Queen Room
Stayed in Apr 2024
Solo travelers
1 review
2.2/5
Posted on Apr 8, 2024
The room is small, the facilities are insufficient, and the price/performance ratio is not high, but the room is not acceptable: the air conditioner in the room provided on the first day was as loud as a tractor. After changing rooms, the sound was quieter, but it was still like a generator. Maybe I was tired from the flight and just slept. On the first day, I asked to change rooms. The male front desk who spoke Chinese said that there was no room available. I thought it was the only way, but there was a tour group that day and so many people were arranged in the room. How could they be treated differently? ! And the hygiene of the room is worrying!
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6/7
Response from Property: Thank you for sharing your stay experience and sincerely apologize for the problems you encountered. We attach great importance to the opinions and suggestions of every guest to ensure better service and accommodation experience. First of all, we are deeply sorry about the noise problem of the air conditioner. We will investigate and resolve this issue as soon as possible to ensure that every room can provide a comfortable environment. The hygiene issues you mentioned will also be immediately included in our cleaning inspection to ensure that every guest can enjoy a clean and tidy environment. Thank you again for your feedback, and we sincerely hope that you can give us a chance to provide you with a more pleasant stay experience.
Guest User
Mini Queen Room No Window
Stayed in Aug 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Sep 6, 2024
I stayed here for 3 nights and 4 days. All the staff were very polite. You can get free coffee and cafe latte from the coffee machine. Morning snacks vary depending on the day, but there were small breads, muffins, nutritional bars, jellies, etc. Although it is not a service, if you ask the front desk, they will make your bed for free every day. They also lent me a conversion plug. It was close to the station, so it was a very satisfying trip. I would like to stay here again when I go to Sydney. Thank you very much.
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Guest User
Max Queen Room
Stayed in Jun 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Jul 16, 2024
The location is very good and the service attitude is good. I will consider staying here next time I go to Sydney.
Original TextTranslated by Google
Response from Property: Thank you for your feedback! We are happy to know that you are satisfied with our location and service. We look forward to your choosing to stay at our hotel again next time you come to Sydney. I wish you a pleasant journey!