To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(833)
Positive reviews(784)
Reviews with photos/video(101)
Friendly front desk staff(150)
Great location(109)
Classy environment(77)
Easy to get around(52)
Loved the view(19)
Stayed multiple times(15)
Average sound insulation(15)
Convenient for shopping(12)
Negative reviews(49)
Ricketts
Apartment
Stayed in Apr 2024
Solo travelers
27 review
5.0/5
Outstanding
Posted on Apr 20, 2024
Very good customer service 唐玲玲 helped me very much. Excellent!
Charles
Business Room (2 beds)
Stayed in Jul 2022
Business travelers
58 review
3.7/5
Posted on Jul 28, 2022
My first 2 nights were a nightmare
All the external parts of air con were on the wall behind my room.. it was so noisy that I couldn't sleep at all!
Fortunately I could change my room on the 3rd night and it was better.
Bathroom not really clean.
They offer me dragon fruits but no plate, no cutleries.. so i don't know how I'm supposed to eat them...
Ricketts
Apartment
Stayed in May 2024
Solo travelers
27 review
1.0/5
Posted on May 18, 2024
Dirty
A��C
Apartment
Stayed in Aug 2024
Other
56 review
4.0/5
Very Good
Posted on Aug 22, 2024
It's OK to stay in the hotel to escape the heat in the midsummer. Yixin City is also very close. You can take a walk or run to have a Hong Kong-style morning tea in the morning.
The parking lot is too sunny. I hope the trees can be cut down earlier next year so as not to affect the coolness under the trees in summer.
Original TextTranslated by Google
Response from Property: Dear guest, we are honored by your comments, which also point out the direction for us to move forward. We will improve our services based on your suggestions and provide you with a more comfortable accommodation experience.
Guest User
Apartment
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 25, 2024
The hotel has a beautiful environment and great service. I was very happy on the first day I arrived in Hainan, and I was full of yearning for the next period of time in Hainan.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different travel experience to every guest. We are really moved to see your recognition. We will continue to work hard and be ready for you to come back at any time.
Yuankanmusefengjing
Business Room (2 beds)
Stayed in Jul 2024
Family
49 review
5.0/5
Outstanding
Posted on Jul 25, 2024
The room decoration is amazing, with an unexpected quaint feature. The sanitation quality is very good, there is no odor, and the front desk customer service is also very polite. The receptionist is a customer service named Xiaolin, who is enthusiastic and thoughtful. Please also choose this place when traveling.
Original TextTranslated by Google
6/7
Guest User
Apartment
Stayed in Jul 2024
Solo travelers
4 review
2.1/5
Posted on Jul 19, 2024
The room has very poor soundproofing. I set the alarm at 7am, but was woken up before 6am. I could hear the conversation of the guests next door clearly, and it was even noisier when they turned on the faucet in the bathroom.
There were no slippers in the room. They said that there were not enough slippers because there was a group staying there. They sent them after they found some.
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zizispa
Apartment
Stayed in Jul 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Jul 3, 2024
The location is very good and convenient. It is opposite Wanlv Park and you can see the sea. The room is also very clean. I like it and will stay here again next time I go on a business trip.
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6/7
DamonKe
Apartment
Stayed in May 2024
Business travelers
29 review
4.7/5
Amazing
Posted on May 18, 2024
Very close to Wanlvyuan Binhai Avenue, convenient for running and fitness, the clerk is friendly, the breakfast is good, Mudan also helped to upgrade the room for free, thank you, there are CDF coupons for free
Original TextTranslated by Google
Response from Property: Dear guest, Happy New Year. Thank you very much for your support and recognition. It is a pity that I did not see your five-point praise. There must be some defects in our service. I hope you can put forward relevant opinions. We will redouble our efforts to create a warmer and more comfortable service! Welcome to come often~
Guest User
Apartment
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 12, 2024
The room is very nice, the hotel decoration is nice, the lobby decoration style is also very good, I will choose this hotel next time
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your good comments and beautiful photos. Your happiness is our joy. We will continue to provide good service as always and provide high-quality service quality to every guest who comes. At the same time, thank you for your trust, affirmation and support. We eagerly look forward to and welcome you to stay at Golden Lotus Hertai Seaview Hotel again!
Ww-huohuo
Apartment
Stayed in May 2024
Couples
9 review
5.0/5
Outstanding
Posted on May 10, 2024
The hotel service is great, every employee is very polite, and the stay is very comfortable. It is worth recommending
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your good comments and beautiful photos. Your happiness is our joy. We will continue to provide good service as always and provide high-quality service quality to every guest who comes. At the same time, thank you for your trust, affirmation and support. We eagerly look forward to and welcome you to stay at Golden Lotus Hertai Seaview Hotel again!
Tiansuixinwen
Apartment
Stayed in May 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on May 9, 2024
The hotel lobby is very grand, the surrounding environment is good, and travel is very convenient. The room has been upgraded, and the stay is very comfortable. You don’t have to go downstairs to get the takeaway. The robot delivery is also very fast. The robot is so cute. There is a morning tea on the first floor. The taste is very good. It is quite lively.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your good comments and beautiful photos. Your happiness is our joy. We will continue to provide good service as always and provide high-quality service quality to every guest who comes. At the same time, thank you for your trust, affirmation and support. We eagerly look forward to and welcome you to stay at Golden Lotus Hertai Seaview Hotel again!
Guest User
Apartment
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 9, 2024
Every hotel staff is very enthusiastic and makes people feel comfortable. Although it is an old hotel, the room is clean and sanitary. Overall, it is not bad, parking is also very convenient. The flight was delayed, and the front desk gave free late check-out, which is very [strong]
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support of the hotel and your recognition of our partners. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your recognition. We will definitely work harder to create the best standards and create more perfect services for you.
Guest User
Apartment
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 9, 2024
The hotel front desk upgraded the room. The room is a bit old and the price is not expensive, but it is very clean and comfortable. The surrounding facilities are complete. It is only a few hundred meters away from Wanlv Park. It is very pleasant to take a walk after dinner!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for choosing to stay at Golden Lotus Hertai Seaview Hotel and for your valuable comments to Xiaojin. Xiaojin is very happy to see your recognition of the hotel service staff. Xiaojin looks forward to serving you again. Wish you all the best!
Guest User
Apartment
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 9, 2024
The location of the hotel is very good. It is very convenient to visit parks and eat around. The front desk service attitude is very good and in place. Parking is convenient and free. The room is very clean.
Original TextTranslated by Google
Response from Property: Hello, thank you for choosing to stay at Jinlianhua Hetai Seaview Hotel and for your valuable comments on Xiaojin. Xiaojin looks forward to serving you again. I wish you all the best!