Hotels Near Biserica-Memorial „Împărăteasa tuturor" („Pantanassa") in Chisinau

Very good experience, the room is very big and comfortable!

Stayed a total of 8 (5+3) nights - this was my base for exploring Moldova. Located a short walk from the main railway station, many shops and restaurants, and a longer walk from the main city sights. Secluded and quiet location. Very spacious rooms. Amenities included refrigerator and electric kettle. Sufficient number of electric outlets. Comfortable bed and pillows. Well lit desk areas. Bathroom with everything in working order in the first room, slow draining shower in the second room. Plenty of hot water and good water pressure in the shower. As for the negatives, both rooms were on the top floor and had sloped ceilings and sky lights. Especially in the second room, the sloped ceiling came down very low especially near the table area, and I hit my head a couple of times. The sky lights make using an eye mask essential if you don't want to wake up very early. Both rooms had big metal saddles between the room and the bathroom, which can cause tripping, especially at night. Good wifi. Pleasant, helpful staff. Overall a very good value.

My stay at the hotel : No elevator , no toiletries , no napkins , no water . Good thing next to it , go and buy .Everything on the site says that is included in the cost , and not in the living.The only plus is pure . In the bed room , the mattress is terrible , all in springs , it is impossible to lie . On the respiratory girl Yulia , not welcoming , not even greeting and this staff member is respiratory ? ! It's as if she came home to her. The appearance is not fit for the hotel , not presentative , not even a badge of name (and I am 4 stars for a minute)It doesn't even sit in its workplace , it is always not on the respiratory.I want to pay attention to the hotel management , Whom they take to work .And so you can stay without customers .I do not recommend anyone for such money ,stay in this hotel .

This is the second time we stayed at this hotel. Beautiful rooms with a classic style and very excellent service. Food was excellent at the restaurant and we had a group of 9 colleagues and everyone agreed a fabulous hotel. We had two men that arrived before the group and they gave them rooms with only a phone call from me when we had not yet provided any payment information. Very helpful and extremely professional. My wife, who works for our company agreed, one of the best hotels we have visited. We highly recommend.

Good location, situated right beside the Cathedral Park and other sights. Also walking distance from the bus to/fro airport, with central bus station a distance away, but still walkable. Amazing facilities and amenities in the room. Great selection of equipments in the gym. Selection of buffet breakfast was also great. The staff who checked me in, Daniela, deserves a special mention as she was really gave me a very warm welcome and took time to explain to me the different facilities provided by the hotel - thank you Daniela!

Die Lage des Hotels ist super, aber der Service und die Freundlichkeit des Personals sind sehr schlecht. Zwei junge Frauen sitzen an der Repzeption und sind überwiegend mit ihren Handys beschäftigt. Selbst beim Check-In und Check-Out, wurde nebenbei etwas mit dem Handy gemacht. Zudem wurde während der Gespräche Blickkontakt vermieden und sitzen geblieben. Als Gast hat man sich eher als Störfaktor empfunden. Das Führstücksbuffet war gut. Kaffee und Tee musste man sich aber an der Bar abholen. Die Bestellungen wurde mit einem gelangweilten Stöhnen bestätigt. Hier war auch wieder keine Kundenorientierung zu erkennen. Das hausinterne Restaurant Ludo (5. Etage) kann ich leider nicht bewerten, da ich nach ca. 20 Minuten Wartezeit wieder gegangen bin, da kein Kellner zu meinem gut sichtbaren Tisch kam. Hierzu muss man erwähnen, dass nur ca. 5 Gäste im Restaurant waren und ca. 5 Kellner motovationslos an der Bar saßen.

The service was nice, the duty administrator answered all questions politely and correctly. They went to the room, told everything and showed. Also quickly in the morning took the number when expelled.

I booked this hotel for 7 nights and while being there, my trip was shortened by 1 day. My assistant asked if we could shorten the stay with one day and if this would be charged. The hotel manager answered ”We confirm to cancel the last night and it will not cost for this change.” So, I supposed that the last night was not charged. And indeed, the hotel bill was lowered from 18.900 MDL to 16.200 MDL. However, the credit card amount, converted in Euro was equivalent to 18.900 MDL. When asking to correct this, the hotel manager stated that they do charge for the last night because it was a non-refundable rate but they did not charge anything for changing from 7 to 6 nights. (???? non-refundable OK but never experienced a hotel charging for shortening a stay, this was a nonsense argument !!!) In essence, the hotel manager just thought that we would not check what was really charged to the credit card. Hotel Manager: ... do not take people for stupid ... sorry, you just lost one client, ... and I guess others who go through the reviews!

Thomas Albert is phenomenal; very well one of the best hotels I've stayed in during my European (Western and Eastern) and Balkan solo tour! The hotel is ideally located in the centre of town. You can walk to the main plaza where all of then sightseeing in a matter of 10 minutes. There are many restaurants, cafes, wine bars, currency exchange booths and shops around the hotel, as well as a medium sized supermarket called Linella about 400 metres from the hotel. Rooms are spacious and elegantly designed. I simply loved the clean decor and lighting in the room. The bed was large and luxurious and I had my best sleeps in months! The duvet and pillows were the exact desired firmness and the mattress was also the perfect firmness! The bedding felt clean, crisp and brand new! The bathroom was very spacious and functional. I was positively amazed at all of the extra toiletries provided including large dispensers of hand soap, body lotion, shampoo, conditioner and body gel all of excellent quality! The toilet was very modern, and the shower was a large walk-in shower equipped with your choice of adjustable shower head or overhead rain shower. The water temperature and pressure were consistent and just right! The towels were fluffy and the brightest white you could imagine! The hotel will offer free toiletries including toothpaste, toothbrush on request, which I also thought was very throughout. There was a small vanity kit, vanity mirror and a shower cap also in the shower. The room was tastefully decorated with black and white photos, and was furnished with a large desk, a folding luggage storage rack, two bed side tables with soft above bed lighting, a large two door luggage storage cabinet with shelving, hangers, an electronic safe, an ironing table, shoe shown/polish, and slippers to wear in the room. There was also a large flatscreen tv in the room with plenty of international (English) channels to choose from, including CNN, National Geographic, BBC News, movie and entertainment channels. Wifi was secure/password-protected and very strong in the room and throughout the 3 story boutique hotel! Air conditioning was exceptional, and kept the room at the desired temperature with excellent air flow. The room also came with a mini fridge well stocked with mini bar items, complimentary water replenished daily, a little bedside chocolate on check-in, two elegant wine glasses with bottled local wine for purchase (100 Moldovan lei), a wine opener, an electric kettle, two espresso cups with saucers, two large coffee mugs, a nespresso style automatic coffee machine with two coffee capsules and a mixture of sugar, sweeteners and creamers. It was the little touches like above that brightened my day and made my stay the most comfortable it could be! The hotel also offers a self-use laundry service which I thought was genius. They even provide Euro coins for you to kick-start the machine and attentive staff monitor the laundry cycle. A 90 minute cycle costs 2

Good place for the money they charge. Employees were super friendly. Hotel is perfect if you need to stay a day or so until you continue your trip. 10 minutes drive from North Bus Station and 25 from the airport. Receptionist Elena made me a box with my breakfast, which was so nice)