ISEYA HOTEL Chongqing Jiefangbei Flagship Reviews

Response from Property: Dear guests, Hello! We are honored to be recognized and loved by you. We are grateful for the recognition you have given us in terms of views, location and facilities. I'm very happy to create a good memory with you, and I look forward to meeting you again! 【The immersive hotel in Chongqing Liberation Monument Pedestrian Street, overlooking the building cascades of the Yuzhong Peninsula, enjoys the first full-size "Storm SPA" in China, and sits in the high-altitude lobby bar on the 58th floor as if you are immersed in the lobby of the opera house, not only can you check in the fantastic scene, but also enjoy the supreme service. As one of the "Top 100 Mid-to-High-end Hotels in China" by Milestone Research Institute, ISEYA has stringent hygiene and security measures to ensure the best guest experience. The hotel also provides take-out delivery to the room and free laundry service.

Response from Property: Dear guest,Thank you for choosing to stay at ISEYA Hotel Chongqing.We are very grateful for your recognition of our hygienic and view. Your valued feedback would be our greatest motivation to improve our services and procedures constantly. It would be our honor if we could see you again in the future. Thank you again and wish all the best for you.【The immersive hotel in Chongqing Jiefangbei Pedestrian Street, overlooking the cascade of buildings on the Yuzhong Peninsula, enjoys the first full-size "storm SPA" in China, sitting on the 58th floor of the high-altitude lobby bar as if immersive in the opera hall, not only can punch the dream scene, but also enjoy the supreme service. As one of the "Top 100 High-end Hotels in China" selected by the Maidian Research Institute, ISEYA's stringent hygiene and security measures ensure the best guest experience. The hotel also offers room delivery and free laundry services】

Response from Property: Dear guests, Hello! We are honored to be recognized and loved by you. We are deeply grateful for the compliments you have given our butlers, Orange and Madoka, as well as for our recognition of our facilities and services. I'm very happy to create a good memory with you, and I look forward to meeting you again! 【The immersive hotel in Chongqing Liberation Monument Pedestrian Street, overlooking the building cascades of the Yuzhong Peninsula, enjoys the first full-size "Storm SPA" in China, and sits in the high-altitude lobby bar on the 58th floor as if you are immersed in the lobby of the opera house, not only can you check in the fantastic scene, but also enjoy the supreme service. As one of the "Top 100 Mid-to-High-end Hotels in China" by Milestone Research Institute, ISEYA has stringent hygiene and security measures to ensure the best guest experience. The hotel also provides take-out delivery to the room and free laundry service.

Response from Property: Dear guest, hello! We are honored to receive your recognition and love. We are deeply grateful for your recognition of our services and facilities. It’s a pleasure to create wonderful memories with you, and I look forward to meeting you again! [The immersive hotel in Chongqing's Jiefangbei Pedestrian Street overlooks the stacked buildings of the Yuzhong Peninsula. It enjoys the first full-scale "Storm SPA" in China. Sitting in the high-altitude lobby bar on the 58th floor, it feels like you are immersed in the lobby of the opera house. Not only You can check in to dreamlike scenes and enjoy supreme services. As one of the "Top 100 Mid-to-High-end Hotel Brands in China" selected by the Mindian Research Institute, ISEYA's strict hygiene and security measures ensure the best experience for guests. The hotel also provides takeaway services and free laundry services]

Response from Property: Dear guest, hello! We are very honored to receive you in Chongqing, and we are very grateful for your objective evaluation after your personal experience. We are deeply grateful for your compliments on Butler Orange and for your recognition of our location, facilities and services. But we are sorry that we were not able to bring you the most perfect check-in experience this time. Regarding the issue you mentioned about adding signs at the front desk, after receiving your feedback, we immediately added guidance personnel at the corresponding elevator entrances so that guests can be more Find the location clearly. Regarding the issue of afternoon tea pastries you mentioned, after receiving your feedback, we will immediately adjust the quality of afternoon tea pastries. We will also make different types of pastries for guests to choose from to ensure that we can meet guest expectations in every aspect. . Regarding the issue of intelligent voice control in the room that you mentioned, it would be our dereliction of duty to fail to understand this issue during your stay and promptly change the room for you. After receiving your feedback, we will immediately arrange for an engineer to control the intelligent voice control of the room. The control system was checked and repaired, and it was found that the temporary failure was caused by a recent upgrade of the backend system. The problem has been completely solved. We will also perform regular maintenance on the system to ensure that this situation will not happen again. Thank you very much for your feedback. Each of your suggestions encourages us to become a better version of ourselves. We will definitely live up to your expectations with practical actions. We hope that a better ISEYA can meet you in the future! Sorry again!

Response from Property: Dear guest, hello! We are honored to receive your recognition and love. We are deeply grateful for your compliments on our housekeeper Xiaomei and your recognition of our facilities and services. It’s a pleasure to create wonderful memories with you, and I look forward to meeting you again! [The immersive hotel in Chongqing's Jiefangbei Pedestrian Street overlooks the stacked buildings of the Yuzhong Peninsula. It enjoys the first full-scale "Storm SPA" in China. Sitting in the high-altitude lobby bar on the 58th floor, it feels like you are immersed in the lobby of the opera house. Not only You can check in to dreamlike scenes and enjoy supreme services. As one of the "Top 100 Mid-to-High-End Hotel Brands in China" selected by the Mindian Research Institute, ISEYA's strict hygiene and security measures ensure the best experience for guests. The hotel also provides food delivery to the room and free laundry services]

Response from Property: Dear guest, hello! We are honored to receive your recognition and love. We are deeply grateful for the recognition you have given us. But I'm very sorry that I couldn't bring you a perfect stay experience. Regarding the gym issue you mentioned, it is indeed because we are positioned as a boutique hotel above the city, aiming to present you with the most beautiful city in the city with cutting-edge design and thoughtful service. The skyline is indeed different from traditional star-rated hotels in terms of facilities and equipment, but we will also fully consider your suggestions in future store design, hoping to continue to meet the expectations of more guests and bring them more A joyful journey beyond expectations. Thank you very much for your feedback. This will help us discover real problems in the guest experience and make more valuable improvements. If we have the opportunity to receive you again in the future, we hope to meet you with a better ISEYA! Looking forward to it! See you again in Chongqing!

Response from Property: Dear guest, hello! We are very honored to receive you in Chongqing, and we are very grateful for your objective evaluation after your personal experience. We are deeply grateful for your approval of our location and facilities! But we are sorry that we were not able to bring you the most perfect stay experience this time. As for the supporting facilities you mentioned, we have been committed to bringing guests a travel joy that exceeds expectations with high-quality supporting facilities and sincere and attentive services. The hotel's facilities, toiletries and butler services are all five-star standards. However, we are very sorry after reading your feedback. We believe it must be because we did not do a good enough job and you were not satisfied this time. We will continue to reflect and improve in the future and strive to make progress! If I have the opportunity to host you again in the future, I hope that I can meet you in a better ISEYA! Looking forward to seeing you in Chongqing!

Response from Property: Dear guest, hello! Thank you very much for choosing to stay at ISEYA Hotel. We are deeply sorry that we could not give you a perfect stay experience this time. The natural stone with shell pattern used in the hotel decoration materials is sorry to bring you a bad feeling. We have planned to replace the floor stone at the end of the year. Regarding the curtain wall glass you mentioned, after receiving your feedback, we immediately communicated with the property management company and expressed the hope that the exterior glass of the building should be cleaned immediately. The property management company is also planning the cleaning work. We will definitely present a more beautiful landscape in the future. We are sorry that we were not able to understand your preference for the landscape orientation in advance. If we had known in advance, we would definitely recommend you the Baroque Tower 270° River View Hot Spring Suite with a wider view and horizontal landscape. I believe it will definitely meet your expectations. . Thank you for your honest feedback, which helps us find real problems and solve them better. Thank you for your recognition of our services and facilities. We will continue to improve and improve in the future, striving to bring a more comfortable stay experience to our guests. I also hope to have the opportunity to receive you again. See you in Chongqing!

Response from Property: Dear guest, hello! We are honored to receive your recognition and love. We are deeply grateful for your compliments on Butler Denden and your recognition of our facilities, landscaping and services. I am very happy to create beautiful memories with you and look forward to meeting you again! [The immersive hotel in Chongqing's Jiefangbei Pedestrian Street overlooks the stacked buildings of the Yuzhong Peninsula. It enjoys the first full-scale "Storm SPA" in China. Sitting in the high-altitude lobby bar on the 58th floor, it feels like you are immersed in the lobby of the opera house. Not only You can check in to dreamlike scenes and enjoy supreme services. As one of the "Top 100 Mid-to-High-end Hotel Brands in China" selected by the Mindian Research Institute, ISEYA's strict hygiene and security measures ensure the best experience for guests. The hotel also provides food delivery to the room and free laundry services]

Response from Property: Dear guest, hello! We are honored to receive your recognition and love. We are deeply grateful for your recognition of our environment, location and service. I am very happy to create beautiful memories with you and look forward to meeting you again! [The immersive hotel in Chongqing Jiefangbei Pedestrian Street overlooks the stacked buildings of the Yuzhong Peninsula. It enjoys the country's first full-scale "Storm SPA". Sitting in the high-altitude lobby bar on the 58th floor, it feels like you are immersed in the lobby of the opera house. Not only You can check in to dreamlike scenes and enjoy supreme services. As one of the "Top 100 Mid-to-High-End Hotel Brands in China" selected by the Mindian Research Institute, ISEYA's strict hygiene and security measures ensure the best experience for guests. The hotel also provides food delivery to the room and free laundry services]

Response from Property: Dear guest, hello! We are honored to receive your recognition and love. We are deeply grateful for your compliments on our housekeepers Beibei and Yue, as well as your recognition of our cleanliness, facilities and services. I am very happy to create beautiful memories with you and look forward to meeting you again! [The immersive hotel in Chongqing's Jiefangbei Pedestrian Street overlooks the stacked buildings of the Yuzhong Peninsula. It enjoys the first full-scale "Storm SPA" in China. Sitting in the high-altitude lobby bar on the 58th floor, it feels like you are immersed in the lobby of the opera house. Not only You can check in to dreamlike scenes and enjoy supreme services. As one of the "Top 100 Mid-to-High-End Hotel Brands in China" selected by the Mindian Research Institute, ISEYA's strict hygiene and security measures ensure the best experience for guests. The hotel also provides food delivery to the room and free laundry services]