JW Marriott Chongqing

JW Marriott Chongqing Reviews

JW Marriott Chongqing

No.235 Minsheng Road, Yuzhong District, Chongqing, 400010, ChinaView Hotel Details
JW Marriott Chongqing
JW Marriott ChongqingJW Marriott ChongqingJW Marriott Chongqing
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JW Marriott Chongqing Guest Reviews

4.6/5
Very Good
3810 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(3810)
Positive reviews(3662)
Reviews with photos/video(636)
Delicious breakfast(277)
Friendly front desk staff(144)
Close to scenic area(76)
Tasty restaurant(31)
Luxurious(25)
Loved the night views(22)
Excellent afternoon tea(17)
Negative reviews(148)
Kit78
Executive Double Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 19, 2024
The services and facilities are extremely good. Got free refreshment in VIP guest lounge at level 28 from various time till 9.30pm. Even the mala steamboat buffet at level 1 offering very premium seafood selection. The location is very close to many major attractions. Is walking distance to Hongya Cave and Kuixing Building (22nd floor plaza).
Response from Property: Thank you so much for your great review on your recent stay at JW Marriott Hotel Chongqing, we are so pleased that you enjoyed it. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. We value your continued support and look forward to welcoming you back to JW Marriott Hotel Chongqing again.
Guest User
Deluxe Double room
Stayed in Sep 2024
Couples
2 review
4.5/5
Great
Posted on Sep 21, 2024
Nice hotel in great location with walking distance to Hongya Cave, Kuixing Tower and Jiefangbei Pedestrian Street. Front desk and concierge staffs are friendly and helpful. Clean room and spacious. Thank you for the welcome gift. Only feedback is pillow too soft and flat. The chief at egg station was reluctant to make sunny side up when my husband requested on Day 1. We stayed 4 nights, the subsequent requests were served without any excuses.😄
Response from Property: Thank you so much for your great review on your recent stay at JW Marriott Hotel Chongqing, we are so pleased that you enjoyed it. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. We value your continued support and look forward to welcoming you back to JW Marriott Hotel Chongqing again.
couchpotato
Executive Double Room
Stayed in Aug 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Aug 13, 2024
superrrr good place. staffs were all very kind and responsive. hotel is very very very clean and i think it really deserve the 5 🌟. location wise is on upslope. take didi from whereever u are haha. it was really tiring on the first day.
Response from Property: Thank you so much for your great review on your recent stay at JW Marriott Hotel Chongqing, we are so pleased that you enjoyed it. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. We value your continued support and look forward to welcoming you back to JW Marriott Hotel Chongqing again.
Anousith
Executive Double Room
Stayed in Jul 2024
Family
14 review
5.0/5
Outstanding
Posted on Jul 17, 2024
Love the hotel & Dim-sum it the best in Chongqing Recommend /we staying here 3days (good service specially thank to Cora she the one helping me get my stuff back from DIDI )ຈ
Response from Property: Thank you so much for your great review on your recent stay at JW Marriott Hotel Chongqing, we are so pleased that you enjoyed it. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. We value your continued support and look forward to welcoming you back to JW Marriott Hotel Chongqing again.
Guest User
Executive Room (2 beds)
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 8, 2024
Good location and everything was perfect
Response from Property: Thank you so much for your great review on your recent stay at JW Marriott Hotel Chongqing, we are so pleased that you enjoyed it. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. We value your continued support and look forward to welcoming you back to JW Marriott Hotel Chongqing again.
Lim Char Ann
Executive Room (2 beds)
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Everyone are very friendly and very customer oriented. Thanks to Angelina Lin for serving me a good check up service 😁
Response from Property: Thank you so much for your great review on your recent stay at JW Marriott Hotel Chongqing, we are so pleased that you enjoyed it. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. We value your continued support and look forward to welcoming you back to JW Marriott Hotel Chongqing again.
Jack1974
Executive River-view Suite
Stayed in Mar 2024
Family
138 review
4.0/5
Very Good
Posted on Mar 12, 2024
Great hotel in a great location with views over the city and easy walking distance to the Golden palace . The room was really clean and comfortable .
Response from Property: Dear Guest, Thank you for staying at JW Marriott Hotel Chongqing and for your kind words! However, your feedback is very important to us, and we look forward to your next stay to feel our progress, if you have any comments or suggestions, you are very welcome to call the hotel at any time for your service centre!
MY2581
Executive Double Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Great quality and good location. Excellent customer service especially Nicole & Yen. Will definitely come back & stay here again ❤️
Response from Property: Thank you so much for your great review on your recent stay at JW Marriott Hotel Chongqing, we are so pleased that you enjoyed it. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. We value your continued support and look forward to welcoming you back to JW Marriott Hotel Chongqing again.
Guest User
Superior Double Room
Stayed in Jun 2024
Couples
5 review
4.5/5
Great
Posted on Jul 2, 2024
Spacious room and the bathroom with high ceiling, easy to access to the restaurants and the Lawson convenience store nearby! Just about 20 mins taxi ride to the Chongqing north high speed train station and the pier! Walk 20 mins to 81 food court.
Response from Property: Thank you so much for your great review on your recent stay at JW Marriott Hotel Chongqing, we are so pleased that you enjoyed it. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. We value your continued support and look forward to welcoming you back to JW Marriott Hotel Chongqing again.
Guest User
Classic Suite
Stayed in Jun 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 15, 2024
A well run 5 Star hotel with helpful and friendly service staff. Good central location. Highly recommend and will return.
Response from Property: Thank you so much for your great review on your stay at JW Marriott Hotel Chongqing, we are so pleased that you enjoyed it. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. We value your continued support and look forward to welcoming you back to JW Marriott Hotel Chongqing again.
Guest User
Executive Double Room
Stayed in Apr 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Apr 7, 2024
Good and convenient
Response from Property: Dear guest, thank you for staying at JW Marriott Hotel Chongqing and thank you for giving the hotel 5 stars! Your feedback is very important to us. If you have any comments or suggestions, we welcome you to call the hotel service center at any time!
Guest User
Executive Double Room
Stayed in May 2024
Other
8 review
5.0/5
Outstanding
Posted on May 16, 2024
Good service and very tasty noodles. I like the yogurt and fresh fruit. You can not smell any chemical thing on your body after swimming in the gym.
Guest User
Superior Double Room
Stayed in Jun 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Jun 9, 2024
All good, always clean and nice and good location and facilities. Incredible room!
Response from Property: Thank you so much for your great review on your stay at JW Marriott Hotel Chongqing, we are so pleased that you enjoyed it. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. We value your continued support and look forward to welcoming you back to JW Marriott Hotel Chongqing again.
Andaloo
Deluxe Double room
Stayed in Sep 2023
Family
23 review
4.5/5
Great
Posted on Sep 6, 2023
All went well until the breakfast. Clean room, comfy bed, good location. However the staff at breakfast we're flustered and, at times, impolite. They were useless when another guest took our table, which was set out for us by another staff member with a baby chair.
Response from Property: Dear Guest, thank you for sharing your comments and we truly apologize for the unhappy experience during your last stay with us. We hope you can give us an opportunity to change your perception into a positive one next time you come to Chongqing and show you what the true JW Treatment about. We look forward to welcoming you back soon. Warmest regards.
Guest User
Classic Suite
Stayed in Oct 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Oct 22, 2024
Good location, free snacks and drinks
Response from Property: Thank you so much for your great review on your recent stay at JW Marriott Hotel Chongqing, we are so pleased that you enjoyed it. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. We value your continued support and look forward to welcoming you back to JW Marriott Hotel Chongqing again.