Orange Crystal Chongqing Jiefangbei Hongyadong Hotel Guest Reviews
4.7/5
Outstanding
4904 review
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Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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Close to metro(252)
Large rooms(214)
Negative reviews(77)
Chee
Superior Family Room
Stayed in Nov 2024
Family
2 review
2.5/5
Posted on Dec 11, 2024
First for the location is convenient to walk to most famous places in Chongqing and the train station thats is the good news for traveller. But the toilet 🪠 keep on stuck 😭😭 and the block sounds for the door is bad like not door for the room especially on night time got people walking on the corridor and talking loudly, it can be head very clear inside the room, i'll not recommend to this hotel,pls beware.
Response from Property: Dear guest, we are very sorry that we did not have a satisfactory stay during this stay. Due to the recent heavy traffic in the hotel and frequent personnel exchanges, it has brought inconvenience and trouble to your stay. This is our mistake. We have started planning an improvement plan and will improve the sound insulation effect as soon as possible, optimize the order management within the hotel, and strive to create a quiet, comfortable and safe resting space for you. Thank you for speaking out, we hope you will give us the opportunity to serve you again, and we look forward to seeing significant changes during your next stay. We apologize again. Hotel General Manager: Ma Lixin
Angela
Double Bed Room (Smart Guest Control + Mini Fridge)
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 19, 2024
Friendly, near subway station, good services, good location
Response from Property: Dear guest: Hello! Thank you for choosing Crystal Orange Chongqing Jiefangbei Hongyadong Hotel. Each room is equipped with independent bathroom, hair dryer, air conditioner, water heater, wireless network, large-screen terrestrial high-definition TV and other infrastructure. The hotel also has A variety of special room types are available for you to choose from, as well as free self-service laundry rooms, gyms, nutritious breakfasts, etc. for you to enjoy your comfort. The professional front desk provides high-quality services 24 hours a day. We look forward to your next visit! Hotel General Manager: Ma Lixin
Val Yoong
Superior Double Room
Stayed in Aug 2024
Couples
8 review
5.0/5
Outstanding
Posted on Sep 25, 2024
The location of hotel is great. Good breakfast spread. Hotel have washing laundrette self service very convenient to us. Walking distance to subway.
Staff was very helpful. Even found a good massage for my hubby.
Will definitely be back.
Response from Property: 尊敬的賓客:您好!感謝您選擇並分享桔子水晶酒店,很高興看到您對酒店地理位置和服務質量的好評。酒店毗鄰來福士廣場、解放碑商圈、洪崖洞夜景,吃喝玩樂,一應俱全。酒店也將繼續保持優質的服務、提供乾淨的客房給每一位入住的客人,讓每位客人都能感受到賓至如歸的感受,期待您的下次光臨。酒店總經理:劉超
Chee Siong
Double Bed Room (Smart Guest Control + Mini Fridge)
Stayed in Oct 2024
Couples
7 review
3.5/5
Posted on Dec 2, 2024
The hotel wifi cannot cater for tourist without a China mobile number which was not clearly stated. The aircon to the room did not work and has to change to another room. The changed room was not of the same standard as the original room. Hence, we wondered if the changed room was mend for the price we had paid for. We are glad that we only stayed for a night.
Response from Property: 尊敬的客人您好,非常感謝您選擇桔子水晶酒店重慶解放碑紅崖洞店,並與我們分享您的入住感受,非常抱歉因設施給您帶來不愉快的入住體驗,這完全違背了我們一直以來想要為您提供優質體驗的初衷,您反應的網絡問題我們已經和移動公司有做進一步的優化處理。更換過的房型價格是高於原定的價格,我們很看重客户的入住體驗。不過我們真心期待您能再次選擇我們,給我們一個機會,讓我們為您提供一次滿意的入住體驗,祝 開心每一天!酒店總經理:馬麗欣
Guest User
Superior Family Room
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 4, 2024
Located just above a wholesale clothing mall, great area for shopping. Walking distance to JieFangBei and other food streets! Comes with great breakfast and I’m totally coming back!!!
Response from Property: 尊敬的賓客:您好!感謝您對我們桔子水晶重慶解放碑洪崖洞酒店的高度認可,您的好評是我們前進的動力。酒店早餐為自助餐形式,供應時間為7:00-10:30餐品營養豐富包含70多個品種可滿足各類人羣的味蕾。酒店採用安全刷卡式電梯,高度保障每位賓客的安全。每間客房配備了座機電話可24小時聯繫前台為您提供服務,在入住期間有任何需求和幫助都可以致電聯繫前台。現酒店退出特色豪華類房型誠邀您下體驗 總經理:馬麗欣
Hui Zhen Tan
Superior Family Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 28, 2024
Thank you for warmly hosting our family in your hotel! Staff was very helpful in lending assistance and room was very clean too ☺️☺️☺️
Response from Property: Dear guests, hello! We are honored to receive your recognition. Crystal Orange Chongqing Jiefangbei Hongyadong Hotel meets the needs of business, travel and personalized needs. The hotel is located in the prosperous commercial center of Jiefangbei, Yuzhong District. The hotel is close to Chaotianmen Station of Light Rail Line 1 and adjacent to Raffles City shopping mall. Center, Chaotianmen Pier, Jiefangbei Pedestrian Street, Chongqing Hongya Cave and many other tourist attractions. The hotel is surrounded by convenient transportation, shopping, and travel, allowing you to enjoy the joy of business travel in your busy life. Sincerity and nature! Small Action can make you feel the warmth of home and treat every guest who stays as our family and friends. At the same time, thank you for your recognition and affirmation of us. Every surprise is the result of the joint efforts of all our store partners. We look forward to our better encounter again! Hotel General Manager: Ma Lixin
ARIC SOO
Superior Family Room
Stayed in Apr 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Aug 4, 2024
The hotel is new and nice for stay with a band of friends. The location of hotel is good and convenience.
Response from Property: 尊敬的賓客:感謝您給我們的滿分好評,看到您的反饋,我們很欣慰 您的評價是我們要繼續做到更好的強大動力。酒店地理位置優越,位於各類網紅打卡地中心,緊臨朝天門來福士,樓下就是公交站和地鐵1號線交通便利,距離解放碑十八梯 八一好吃街長江索道均衹需要步行10分鐘左右即可。酒店也致力於讓每位賓客擁有優質的服務以及舒適的入住感受。期待與您的下次相遇。酒店總經理:劉超
Travel Sia
Double Bed Room (Smart Guest Control + Mini Fridge)
Stayed in Jan 2024
Family
3 review
4.7/5
Amazing
Posted on Mar 26, 2024
Although there’s the small accident happen but the person in charge did immediately respond and reflect the good return. Overall staying experience was great and nice with “xiao du” together.
Response from Property: Dear guests, hello! Thank you for your support and love for Crystal Orange. We are sorry that we did not bring you a comfortable stay experience. The hotel will continue to work hard to serve every guest. Your praise is the biggest motivation for all hotel staff. We look forward to your stay again. With more perfect reviews! General Manager: Liu Chao
Ana_Maks06
Deluxe Double Bed Room (Smart Guest Control + Mini Fridge)
Stayed in Dec 2023
Solo travelers
18 review
5.0/5
Outstanding
Posted on Jan 28, 2024
The hotel’s location is very convenient. The hotel has a laundry room with dryers which is really really convenient for travelers! Great room, everything looks new and clean.
Response from Property: Dear guests: Hello! Thank you for choosing and sharing Crystal Orange Hotel. I am glad to see your positive comments about the hotel's location, cleanliness and service quality. The hotel is adjacent to Raffles City, the Jiefangbei business district, and the night view of Hongyadong, where you can find everything you need to eat, drink, and have fun. Chaotianmen Light Rail Station is open. After exiting the station, you will find the hotel entrance across the road. The hotel will continue to maintain high-quality services and provide clean rooms to every guest, so that every guest can feel at home. We look forward to your next visit. General Manager Liu Chao
Guest User
Double Room A
Stayed in May 2024
Other
4 review
5.0/5
Outstanding
Posted on Jun 18, 2024
The hotel location is extremely convenient for few attractions by walking distance and a Metro station Line 1 just across the road .
A big shopping mall just 5 minutes walking distance. It also provided free laundry at 14th floor.
I will definitely re-book this hotel in my next trip. The staff Miss Xiao Yang (小杨) was very helpful guided me direction to few attractions by walking distance. Breakfast was great
Response from Property: 尊敬的賓客,您好!感謝您給到我們滿分好評。看到您的反饋,我們很欣慰,這更是我們繼續變得更好的動力。酒店距離洪崖洞、長江索道等都是步行即可到達,樓下有美食街,是您理想的選擇。期待下次給您帶來更多的驚喜,祝您越來越好!酒店總經理:劉超
Guest User
Superior Family Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 18, 2024
Happy to stay here, convenient but tv is old
Response from Property: 尊敬的賓客,您好!感謝您給到我們滿分好評。看到您的反饋,我們很欣慰,這更是我們繼續變得更好的動力。酒店距離洪崖洞、長江索道等都是步行即可到達,樓下有美食街,是您理想的選擇。期待下次給您帶來更多的驚喜,祝您越來越好!酒店總經理:馬麗欣
Chen Hazel
Double Bed Room (Smart Guest Control + Mini Fridge)
Stayed in Feb 2024
Business travelers
1 review
3.5/5
Posted on Mar 22, 2024
Nice environment to stay at . Very clean and nearby shopping malls
Response from Property: 尊敬的賓客,您好!感謝您選擇我們並分享您的入住體驗。我們努力為您提供更加安心舒適的住宿環境,非常期待您的下次入住,記得給我們一個5星的好評呦,有需要可隨時聯繫我們,祝您生活愉快!酒店總經理:劉超
Sae-kow
Double Bed Room (Smart Guest Control + Mini Fridge)
Stayed in Sep 2024
Couples
3 review
4.2/5
Very Good
Posted on Nov 27, 2024
Good service
Response from Property: 尊敬的賓客,您好!非常感謝您對我們前台服務的認可和讚賞。我們一直致力於為每一位客人提供貼心、周到的服務,確保您在入住期間能夠享受到舒適、安靜的住宿環境。再次感謝您的肯定與鼓勵,您的滿意就是就是我們前進的動力,不斷優化服務流程,提升服務質量,為您提供更加美好的住宿環境!再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快! 酒店總經理:馬麗欣
Guest User
2-bed Room
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 21, 2024
good good good
Response from Property: 尊敬的賓客:感謝您選擇了入住我們桔子水晶重慶解放碑洪崖洞酒店並給到滿分推薦,酒店客房位於13-19樓,給您更廣闊的空間,本店24小時自助洗衣房位於14健身房位於13樓 16樓具有休閑閲讀區樓下就是著名來福士購物廣場 負二樓更是有特色美食小吃街且直達地鐵1號線美食和交通非常便利,是您理想的選擇,期待下次能給你帶來更多的驚喜酒店總經理:劉超
CHOU
Double Room A
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Good location.
Response from Property: 尊敬的賓客,您好!非常感謝您在百忙之中對我們的用心點評,這是我們的榮幸,更是我們前進的動力!我們為您提供更好服務、更智能衞生客房、更特色早餐,讓您在旅途中盡享舒適。期待下次見證我們的努力成果,有需要隨時聯繫我們,祝您心想事成!酒店總經理:劉超