No. 788 Zhongxing East Road (In Tongliang Wanda Plaza), Tongliang District, Chongqing, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
The grand Tianxi plaza chong qing Guest Reviews
4.7/5
Outstanding
1205 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(1205)
Positive reviews(1176)
Reviews with photos/video(220)
Friendly front desk staff(142)
Delicious breakfast(56)
Near shopping area(49)
Convenient for shopping(46)
Well decorated(20)
Luxurious(19)
Excellent afternoon tea(10)
Good views(9)
Negative reviews(29)
Guest User
Deluxe Double Room
Stayed in 2024 年 3 月
Couples
26 review
5.0/5
Outstanding
Posted on 2024 年 5 月 20 日
Stayed here for the Marathon which was walking distance from the hotel. Staff are friendly and spoke enough English. Room clean. Hotel was expensive due to the Marathon but reasonably priced on a normal day.
Response from Property: Dear guest, thank you for your recognition and praise. We will cherish this honor even more, and we will continue to improve to ensure that you have a great stay experience every time you stay. We look forward to your next visit!
Thomas LP
Superior Double Room
Stayed in 2023 年 7 月
Business travelers
31 review
4.0/5
Very Good
Posted on 2023 年 9 月 10 日
Fine for business trips and clean room
Darri
Superior Double Room
Stayed in 2022 年 5 月
Solo travelers
14 review
5.0/5
Outstanding
Posted on 2022 年 5 月 26 日
This is my first time staying at the hotel and I am not disappointed. Check in time was a little long but the room was wonderful. It was clean and worth the price. I slept comfortably.
Response from Property: Hello, distinguished guests! Thank you very much for choosing our Tianxi Haosheng Hotel. Every trace of needs of guests is the direction of our sincere efforts. We will definitely work harder to create a five-star level. Looking forward to the next trip, we can create a more perfect service for you.
Guest User
Executive Double Room
Stayed in 2023 年 8 月
Couples
3 review
5.0/5
Outstanding
Posted on 2023 年 9 月 2 日
The hotel is great! I was upgraded to a suite for free when I checked in! The hotel's front desk, concierge and other staff are very welcoming! Take the initiative to say hello! very good! Breakfast is temporarily used in the banquet hall! There is just a lack of variety! Overall it's a very good hotel! !
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for taking the time to give your sincere review of Tianxi Howard Johnson Hotel! At the same time, we would also like to thank you very much for your recognition and praise of our staff's service. We are committed to giving you the best stay experience throughout your stay in the hotel. Thank you again for your love for Tianxi Haosheng, we look forward to your visit again!
Guest User
Superior Double Room
Stayed in 2023 年 7 月
Family
3 review
5.0/5
Outstanding
Posted on 2023 年 8 月 4 日
The service is really good. From the moment we arrived at the hotel, someone helped us with our luggage. Everyone was very enthusiastic and took the initiative to say hello. When checking in, Eve, the lady at the front desk, was very polite throughout the process. When she saw an elderly person staying with her, she even upgraded her for free. I got a non-smoking room. The room was very hygienic and the lighting was very good. The takeaways were delivered to the room by robots, which was very convenient. When I arrived, it was just in time for afternoon tea. It was really nice and there were many varieties. During the stay, if there are any problems, the front desk will help solve them as soon as possible. It is really considerate and the check-in experience is great.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for taking your precious time to give your sincere review of Tianxi Howard Johnson Hotel! We have always been committed to providing guests with a warm and comfortable accommodation environment. We will continue to work hard to do better. I wish you a happy life!
Guest User
Superior Double Room
Stayed in 2023 年 6 月
Business travelers
4 review
2.0/5
Posted on 2023 年 6 月 22 日
When I booked a room on Ctrip.com, I had already noted that I needed four extra packs of coffee, but they were not provided to me. The light in the bathroom could not be turned off at night, and kept flickering on and off. I did not have a good rest all night. The room facilities were simple and not a good one at all. The facilities and decoration that a five-star hotel should have, in my opinion, can only be regarded as a three-star hotel. There are three kinds of fruits provided by the hotel, one apple and two oranges, two of which are already serious. Moldy, this is the first time I encountered such a hotel and provided such services. The price I stayed in this hotel last year was more than 290 yuan, and this year the price is 397 yuan, and breakfast is not provided. The indoor parking lot downstairs of the hotel also requires guests to pay for parking. This is the first time I have encountered such a situation. I vowed never to stay in this hotel again. It was so disappointing.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that we were not able to bring you a satisfactory check-in experience. Regarding the issues you raised, we have reported them to the relevant departments. The superiors of the relevant departments attach great importance to this and will immediately strengthen the training and rectification of employees. We hope that Next time you come here, please give us a chance to apologize. The hotel provides 24-hour service 0 2 3 -8 5 1 5 9 8 8 8. If you have any questions, you can give us feedback. We look forward to your visit again. I wish you a happy life. !
Guest User
Superior Room (2 beds)
Stayed in 2023 年 10 月
Family
51 review
2.0/5
Posted on 2023 年 10 月 4 日
The worst Howard Johnson hotel I have ever stayed at. It was originally the only five-star hotel in Tongliang District, Chongqing. It may be because there is no competition. The location and facilities are okay, but the concept, quality and ability of the service are really disappointing! Even because of this hotel, it affects the evaluation of Tongliang District!
Original TextTranslated by Google
Response from Property: Dear guest! Thank you very much for your stay and your detailed care and supervision, which enables us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we are sorry to see that this check-in experience did not meet your expectations. We will further strengthen the training and management of service awareness of service staff. We deeply regret the inconvenience caused to you. We hope that we can use our continuous efforts to improve our service awareness to win your 5-point praise next time. welcome next time!
Anonymous User
Superior Double Room
Stayed in 2023 年 9 月
Business travelers
1 review
1.0/5
Posted on 2023 年 9 月 28 日
There are so many empty rooms but only one without air conditioning is given. All the rooms are not cooled. It’s 30 degrees Chongqing and they don’t provide air conditioning to save money😡I’m extremely angry! I have never stayed in such a bad hotel in so many years. I was only given one room card. When I go out, I have to turn off the lights, air conditioning, curtains, TV, etc. in the room. You guys are so convinced!
Original TextTranslated by Google
Response from Property: Dear guests, hello! We sincerely apologize for the very bad experience you encountered with the air conditioning and room card issues in our hotel, and thank you very much for leaving feedback on your stay. After receiving your feedback, we immediately inspected the air conditioning equipment on the same floor. For the health of our guests, our room air conditioners are set at 24 degrees Celsius and automatically turn on the cooling mode. It is early autumn at this stage, the temperature is low, and the air conditioner cannot reach the automatic starting temperature. However, as long as the set temperature is adjusted to a lower temperature, the air conditioner will start. Our central air-conditioning host is turned on 24 hours a day in order to provide comfortable air-conditioning services to valued guests like you at any time. We sincerely apologize to you again, thank you for your understanding and support, and look forward to your next visit to witness our progress.
Guest User
Superior Room (2 beds)
Stayed in 2023 年 6 月
Business travelers
54 review
1.0/5
Posted on 2023 年 6 月 14 日
It is advertised that there is a gym, but there is not actually one. Two small bottles of water are given for free. After drinking, you have to spend 10 yuan to buy a bottle. It's hard to explain.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry to bring you an unpleasant stay experience. The gym is our second phase project and is still under planning, so stay tuned! The hotel provides 24-hour front desk service 0 2 3 -8 5 1 5 9 8 8 8. If you have any questions, you can give us feedback. We hope you can contact us so that we can solve it better. We look forward to your call.
Anonymous User
Deluxe Room (2 beds)
Stayed in 2022 年 10 月
Business travelers
4 review
1.0/5
Posted on 2022 年 10 月 21 日
The hotel puts paid water on the bar and free water under the TV. Most people normally just pick up the water on the bar and boil it when boiling water. Although there is a small sign on the bar that says, Baisuishan is 10 yuan a bottle, there is something inexplicable about this behavior. Feeling of being tricked. I hope you will improve and trick customers into paying 10 yuan. What you get in return is customers being disappointed with you and no longer choosing.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Each of our rooms is equipped with two bottles of free mineral water placed in a conspicuous position on the TV cabinet. In order to meet the needs of different guests, the room also has a mini bar with Baisuishan, soda water, Sprite, Coke, etc. There are also price lists for different drinks on the minibar for guests to choose freely. The hotel also has Chinese and Western restaurants where guests can order food. You can call the front desk to order for you. The hotel provides 24-hour front desk service 0 2 3 -8 5 1 5 9 8 8 8. Looking forward to visiting again!