Novo Hotel (Chongqing North Railway Station) Reviews
Novo Hotel (Chongqing North Railway Station)
12F, No.58 East Section of Taishan Avenue, Yubei District, Chongqing, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Novo Hotel (Chongqing North Railway Station) Guest Reviews
4.7/5
Outstanding
297 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.8
Cleanliness4.7
Filter by:
Sort by:
All reviews(297)
Positive reviews(291)
Reviews with photos/video(86)
Convenient location(66)
Easy to get around(60)
Delicious breakfast(44)
Close to train station(27)
Friendly front desk staff(22)
Comfortable bed(10)
Well designed(7)
Excellent room layout(5)
Negative reviews(6)
Guest User
Fairy Tale Family House
Stayed in Aug 2024
Family
15 review
5.0/5
Outstanding
Posted on Aug 27, 2024
We reached there by Didi, dropped us at back lift, the lift condition very bad, in the end the staff told us it’s back lift, front lobby still ok. The staff is very helpful and the breakfast is ok some managed by 2 ladies only.
Response from Property: Thank you for your review. Your positive feedback has made us forget about our worries and the heat of summer. The hotel will strive to maintain a good living environment, provide high-quality service and exquisite breakfast, and welcome you to visit again!
Winnie.Chee
Guestroom (Double Bed)
Stayed in Mar 2024
Couples
15 review
5.0/5
Outstanding
Posted on Mar 15, 2024
Actually, i didn't see the advertisement board that was put on the walkway, but we noticed it on the building address. So it is the same building with other hotels and shops. But this hotel is located on the 12 floor.
Very good and friendly service from the receptionist.
Since we arrived early. We can get the room and information where should we go and eat in Chongqing.
The receptionist even wrote the list for us from steps by steps.
The breakfast is simple but good enough. Water bottles provided 4 bottles, which I never got from any hotel before 👍👍
Response from Property: Thank you for your recognition and praise. We will continue to work hard to manage the hotel well, provide exquisite breakfast and high-quality service, and provide excellent consulting services for guests traveling in Chongqing. Looking forward to your visit again!
Guest User
Blue Room (Double Bed)
Stayed in Mar 2024
Solo travelers
7 review
4.7/5
Amazing
Posted on Mar 10, 2024
Hotel staff are all very friendly and helpful. Hotel overall clean and pleasant. Near train station but need to cross a bridge, small park and underpass. Like breakfast, can request fried egg w noodle soup.
Not so easy to find on 12 floor but is actually behind 维也纳国际酒店. Lots of local food stores around
Response from Property: Thank you for your feedback and recognition. Most of the employees at Jingshi Culture Hotel have worked in high star hotels for many years. We strive to create a good hotel atmosphere, and our employees provide sincere five-star service. We treat guests like friends looking forward to coming from afar, doing our best to make them feel comfortable, relaxed, and happy in the hotel! Thank you, welcome back!
Guest User
Sunshine Room - City-View (Double Bed)
Stayed in Feb 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Feb 26, 2024
Very handy location, close to Chongqing north railway station. Price little bit expensive. Room is big, nice, tidy and unique Japanese design.
Response from Property: Thank you for your feedback. The hotel has upgraded your room for free. We hope to receive your approval and wish you all the best!
JordiPiqueres
Fairy Tale Family House
Stayed in Aug 2024
Family
3 review
4.7/5
Amazing
Posted on Aug 11, 2024
We stayed for 1 night and we had a peppapig room that it was a super plus point for our babt. The place is calm and quiet. We liked so much. Maybe, if you are from other country you will have no English speaking attendants but no worries because nowadays you can use the voice translator and they are so kind to use it. Indeed, they helped us for a Wulong reservation. So, very nice hotel :)
Response from Property: Thank you for your recognition and praise. Providing guests with a comfortable living environment and high-quality service has always been the purpose of our hotel. We will continue to work hard and make continuous progress on the road ahead. We look forward to your visit again!
Zorro666
Blue Room (Double Bed)
Stayed in Feb 2024
Couples
13 review
5.0/5
Outstanding
Posted on Mar 2, 2024
It's relatively nice experience to stay in this hotel. We would come again.
Response from Property: Thank you for your recognition and full marks. We will work hard to maintain the quality of our hotel and look forward to your visit again!
Guest User
Family Tatami Suite (Starry Sky Night View + Branded Amentities + Comfortable Sleep Experience)
Stayed in Jun 2024
Family
4 review
4.5/5
Great
Posted on Jun 24, 2024
convenient loc. the reception lady was very friendly and helpful.. forgot to ask for her name (the lady on duty when we checked in on 21 Jun evening and checked out on 24 Jun morning).
Response from Property: Thank you for your recognition and praise of the front desk. We have given rewards to our on duty employees. We are very happy with your recognition and will continue to work hard to run the hotel well. We look forward to your visit again!
Philipp Alfred
Superior Double Room
Stayed in Nov 2024
Solo travelers
11 review
3.2/5
Posted on Nov 12, 2024
It smelled of smoke and it’s not the newest hotel anymore.
Response from Property: Thank you for your review. We have received your feedback and will strengthen our management by carefully checking the cleanliness of the guest rooms. This is also our top priority. If you have any comments or suggestions during your stay, please feel free to inform the front desk butler so that I can handle them promptly without any regrets. Thank you for sharing the beautiful picture. Wishing you a happy life!
Teck Leong
Guestroom (Double Bed)
Stayed in May 2024
Couples
5 review
4.7/5
Amazing
Posted on Jun 15, 2024
Hotel near shiziping and chongqing north station. Convenient to move around for sightseeing. Hotel is clean and provides fruits daily. Hotel located on the 12th floor. Reception is friendly and helpful even helped me to book DIDI ride to subway station.
Response from Property: Thank you for your positive feedback. We strive to maintain a clean environment and a good hotel atmosphere, providing assistance and convenience to our guests as much as possible. We hope that every guest who comes to the hotel can feel our friendliness, leave a good impression, and become a repeat customer of the hotel. We look forward to your visit again!
LEK TH
Family Tatami Suite (Starry Sky Night View + Branded Amentities + Comfortable Sleep Experience)
Stayed in Sep 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Oct 6, 2023
Novo Hotel is a hotel located 300 meters from Chongqing north subway station. Getting there is not difficult. But there should be more ways to walk to the apartment building because it's a little difficult to find. The accommodation is on the 12th floor of the building. You must enter the front where there are 3 elevators on the ground floor. Go up to the 12th floor to find accommodations and staff at the counter. Can't speak English But she can communicate using a translation program very well. She gave good hospitality. Give advice on how to get to Chongqing north train station, which is the train that will travel to Wulong. It only takes 10 minutes by walk through the underground tunnel. Very good location and breakfast, although not as much as big hotels. But the food is delicious and sufficient. I would like to confirm that Novo Hotel is very good to stay . The rooms are clean, the equipment used in the room is of good quality and comfortable, and the service is very impressive. You can leave your luggage. If there is a chance, will return to stay here again.
6/20
Response from Property: Thank you for your review and taking so many pictures with great care. NOVO HOTEL will continue to work hard on the road ahead to provide exquisite breakfast and high-quality services. We hope that every guest who comes to the hotel will feel the beauty and the warmth of our hotel staff and become a repeat customer of the hotel. Welcome to come again! Thank you for your review. You took so many pictures with great care. NOVO HOTEL will continue to strive on its way forward, providing exquisite breakfast and high-quality service. We hope that every guest who comes to the hotel can feel the beauty and warmth of our hotel staff, and become a repeat customer of the hotel. Welcome to come again!
Gentleman Jake
Sunshine Room - City-View (Double Bed)
Stayed in May 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on May 20, 2024
Hotel is on the 12th floor of a multi use building so can be a little difficult to find - but this is typical for most low cost China hotels. Exterior to the building isn’t welcoming but once inside the staff are very kind. Rooms are off a much higher standard than you would expect from the outside and the owner clearly cares about the accommodation. Breakfast choice is limited but more than enough for me - even as a vegetarian. Don’t expect much though. Very useful if you need to catch a bus to Dazu or other long distance bus or train.
Response from Property: Thanks for your comments. The hotel is directly opposite the South Square of Chongqing North Railway Station. There are light rail lines 10, 3 and the ring road beside the hotel. It is very convenient to get to the airport, Monument to the people's Liberation and Guanyin Bridge. The hotel can walk for a few minutes to Chongqing Tourism Distribution Center, and it is also very convenient to get to the surrounding 5A scenic area. Our hotel pays attention to details and provides five-star high-quality service. We hope that every guest who comes to the hotel can feel the friendliness and care of our hotel staff. Thank you again for your five point review. Looking forward to seeing you again!
K
Guestroom (Double Bed)
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 8, 2024
Very kind helpful reception. Good location walking distance to train station. Extended an extra night.
Response from Property: Thank you for your recognition and full marks. We will strive to operate the hotel and prioritize service to win more repeat customers. Looking forward to your visit again!
Martha Farquhar
Blue Room (Double Bed)
Stayed in Feb 2024
Solo travelers
20 review
4.7/5
Amazing
Posted on Feb 26, 2024
Have stayed here before. Room very clean and comfortable. Lots of small shops and restaurants close by. Location a bit hard to find for the first time. Not a comment on this hotel but the pedestrian route from the station is a bit of a pain with luggage, several overpasses with steps to navigate.
Response from Property: Thank you for choosing again. We will work hard to maintain a good hotel atmosphere and clean environment, and provide high-quality service. We look forward to your visit again!
Guest User
Superior Double Room
Stayed in Oct 2023
Family
3 review
5.0/5
Outstanding
Posted on Nov 7, 2023
Awesome hotel!!!! Lovely cozy and comfy. Excellent staff.
Response from Property: Thank you for your feedback. We sincerely treat every guest who comes to the store, maintain a clean environment, and provide exquisite breakfast. It is our duty to do so. We will continue to improve various facilities and look forward to your next visit!
AlBajgurd
Guestroom (Double Bed)
Stayed in Aug 2023
Solo travelers
22 review
4.7/5
Amazing
Posted on Aug 9, 2023
A good hotel. Didn't find any flaws. The room was clean and comfy. Hot water. The staff were friendly and helpful. A good Internet connection. The only problem was that I had to pay 20 RMB per day extra for the car park. The nearest monorail station is some 5-7 minutes' walk away.
Response from Property: Thank you for your feedback and comprehensive understanding of the hotel. As the hotel is located on the 12th floor of the office building, the parking fee is charged by the property management. Thank you for your understanding and tolerance! The underground parking spaces in the hotel office building are very abundant, and the fees are also very favorable. We have been striving with the property management to keep the parking fees at a low price. We will strive to do a good job in our business and provide consulting services and assistance to our customers. We welcome you to come again!