Grand Hotel Central, Small Luxury Hotels Reviews

The facilities looked too old for a 5 star hotel. Even the coffee machine was too dirty so I had to wash it many times b4 I used it. The stains were hard to get off.. Locationwise, Its a little away from the main area. It wasnt too bad. The staffs were nice but next time if I visit Barcelona, I would stay at a hotel close to pl. catalunya where the airport bus stops. It was tiring to carry my luggage all the way to the bus station 🫠

Staff were so friendly but the lighting in rooms and whole hotels is bad and rooms are not sound proofed

Was good stay, hotel was clean and good location.

It has good location accessibility in the city center. I highly recommend this hotel if you are going to Barcelona. The staff are friendly and the rooms are cozy.

The location is very convenient

The breakfast is diverse, rich and delicious. The room provides snacks, coffee machine and teapot. The room is not big, and it is noisy outside. There are people making noise nearby at night. Because there is another check-in the next day, the hotel will re-charge the breakfast fee for the previous check-in. Two people checked in, and even counted as five people. There was no actual inspection of the payment details. There were obvious mistakes in homework. Although there were improvements, this kind of error is a bit outrageous for a five-star hotel.

The hotel is very good, much better than the hola hotel in the back. The staff are friendly and offer a lot of help

Hotel pool and service are good but hotel rooms are too ordinary for the price

Hotel has had a recent major refurbishment. I have stayed here a few times, location is perfect! We found our room was modern and comfortable but dark, especially in the shower. No mirror in the room, Only mirror was in the bathroom. We had to ask for an extra bathrobe and teabags, only one of each left for two of us. Staff however were incredibly helpful, just feel the design of the hotel overall is far too dark for such a beautiful building, not an improvement I feel. Roof bar is a lovely improvement. Major roadworks going on outside of the hotel so taxis found it difficult to drop off. We only like coffee and pastries for breakfast, so went to great coffee shop next door…Great stay otherwise

The staff was friendly and amazing! Loved the nightly, turn down service with chocolates. The bedding and pillows were so comfortable, I could have stayed in bed all day!! The spa was amazing! I swear the masseuse has magic hands because my back and legs were sore for days from all the walking I had been doing...and after the massage I was pain free!! I had food and drinks at the rooftop - food, drinks, service were all wonderful. The location is great and walking distance too many shops, restaurants and attractions. I can't say enough good things about this hotel. I highly recommend it and would def stay here again! Special shout out to the doorman/concierge Juan Carlos who one day ran down the street to hail me a taxi during rush hour and generally went out of his way to be friendly and helpful! Great job!!

The hotel does not deserve a 5-star rating. To start with, the carpet outside our room was stained. It wasn’t dust or it would have been hoovered. Upon entering, the entire room was shrouded in dark: dark walls, one small window in the corner, terrible lighting and a window blind that didn’t allow us to open the window as it was in the way. The bathroom had black walls and terrible lighting with a vertical light smack in the middle of the mirror above the basin so you were unable to see yourself! The loo lid came off every day, the basins didn’t drain, the shower didn’t drain either, the plastic bath overflow came off every day and the towels were frayed. Two of the three lifts did not reach the breakfast room and all the walls had massive scuff marks throughout. The staff however were very friendly and helpful, apart from the monosyllabic robot girl at breakfast who barked orders, without a single smile in 4 days. And breakfast was mediocre. To pay nearly a thousand pounds for a room allows me to expect far better than this sadly and I would therefore never go back or ever recommend this place to anyone. ☹️

Very good location in Gothic quarter, walking distance to some major attractions. Very nice stuff. Definitely recommend

The accommodations were 5 star, roof top deck with pool was an awesome way to enjoy the sunshine while sipping a cold drink...but above all, the hotel staff were fabulous!

This hotel is in a wonderful location and the rooftop restaurant is amazing. The rooms are not quite as nice as I would have hoped for a five-star hotel. Specifically, the bathrooms are not real rooms, but instead a sectioned-off area with a curtain as a wall. There is a sliding glass door that doesn't fully close for the toilet area, but there is otherwise little privacy. For this reason, the room did not feel luxurious at all, but the lobby and rooftop were very nice and made this stay worth it. The service and staff were absolutely excellent and top notch.