Urakusatsu Tou Reviews

This is the first time I give a bad comment on hotel that ranging this price. Although the location of the hotel is nice, the staff here are not well trained and impolite, which is not really deserve this price and this standard. The staff at the front desk is very impatient, and the attitude is quite rude, such as pointing finger while talking, and is not helpful at all. Compare with other hotel which are less expensive, the attitude is unacceptable, and staff here seems lack of training and passion to work, and not being nice. The room is not really cleaned up well, and there are some insects on the rooftop.

Location is good, easier accessible from the bus station and within 3 minutes walk from the Yubatake. But it is surrounded by construction and therefore the view is not attractive. Service quality is good, staff are friendly, helpful and responsive. Food quality overall is fine. Yet tradition Japanese cuisine would make the experience of an onsen vacation whole more than fusion cuisine. Choice of onsen is limited versus the price level. Only 1 public bath is available. The 4 rental baths add more to the range of choice but they are quite quickly occupied.

Superb location. Great service. They have cultural activities (Noh and Geisha dance performance) on the weekend

Staffs are nice! The food is good, the hotel itself is clean. Since we're driving a minibus, so it is hard to get in to their parking lot, we need to drop off the bus and walk down the road by ourself.

When we slept until midnight, the hotel's air conditioning automatically turned off, but we didn't set a timer beforehand. It became so hot that it woke us up.

Lovely stay! Hotel was situated slightly outside town but still very walkable. Food was not bad but not great either. Wished it was Japanese cuisine instead of western Japanese fusion

The hotel service and facilities are excellent and we stay for 2 nights and found the dinner is great. Even you are staying for 2 nights, the dinner and breakfast food changes and makes us very satisfied with the stay!

i book this hotel 11 room , your hotel are beautiful , clean , but high slop your hotel staff not help my group etc not call a taxi , because my group has a lot of luggage and there are elderly people

Highly recommended!!

Good

The public naked hot spring pool is very clean, and the supplies and towels provided are sufficient.

The hotel parking and front desk reception are very warm, polite and thoughtful. The restaurant environment, food and service are first-class. The overall facilities of the hotel are very new. The pure natural hot springs containing minerals are great, but the room facilities are average and the small area does not match the price. Overall, the price-performance ratio is not as good as the hotel in Izu

I stayed here for 2 days and 1 night. The interior was very stylish with a modern Japanese modern atmosphere. The kaiseki French dinner was also very satisfying with a luxurious course meal. The breakfast was also delicious. The Yubatake was about a 5 minute walk away, so it was easy to get to. However, the parking lot was a little far away, which was a bit inconvenient. There is a minibus shuttle between the hotel and the parking lot, but it was a bit crowded at check-out and took a while. Overall, it was a very good place to stay and I would like to stay again.

There are only two public hot springs in the hotel, and dinner and breakfast are okay.