Rizhao Donghu Kaiyuan Mingdu Hotel

Rizhao Donghu Kaiyuan Mingdu Hotel Reviews

Rizhao Donghu Kaiyuan Mingdu Hotel

Yingbin Building, No. 565, Bihai Road, Donggang District, Rizhao, Shandong, ChinaView Hotel Details
Rizhao Donghu Kaiyuan Mingdu Hotel
Rizhao Donghu Kaiyuan Mingdu HotelRizhao Donghu Kaiyuan Mingdu HotelRizhao Donghu Kaiyuan Mingdu Hotel
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Rizhao Donghu Kaiyuan Mingdu Hotel Guest Reviews

4.8/5
Excellent
2732 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2732)
Positive reviews(2678)
Reviews with photos/video(884)
Delicious breakfast(477)
Close to beach(225)
Friendly front desk staff(208)
Garden view(113)
Delicious buffet(87)
Great swimming pool(63)
Perfect for kids(54)
Negative reviews(54)
Guest User
2-bed Room
Stayed in Oct 2023
Couples
13 review
4.7/5
Amazing
Posted on Oct 14, 2023
Service was great. Breakfast really good and room was classy
Guest User
Apartment Double Room
Stayed in Feb 2023
Solo travelers
19 review
5.0/5
Outstanding
Posted on Mar 10, 2023
Good hotel
Guest User
Apartment Twin Room
Stayed in May 2024
Family
8 review
5.0/5
Outstanding
Posted on May 10, 2024
The hotel environment is excellent. It is also very pleasant to stroll in the hotel garden. The heated swimming pool satisfies the regret of not being able to go to the sea during the May Day holiday. The hotel is located near Gate 2. There is basically no need to drive in the city. The tram is enough. The hotel also has a car rental service, which is very considerate.
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Response from Property: Dear guest, thank you very much for choosing Rizhao East Lake New Century Grand Hotel and taking the time to patiently share your stay experience with us. Your high evaluation has given us a lot of encouragement and support. "Humanity quality, sincere care" has always been our service concept. In the future, we will continue to sum up our experience, continue to work hard to maintain high-quality and excellent customer service standards, bring the best stay experience to every guest, and sincerely look forward to your visit again.
Kelebushimaoya
Apartment Double Room
Stayed in May 2024
Family
14 review
4.5/5
Great
Posted on May 5, 2024
The hotel staff was very considerate. We were given a plate of apples on the first day, but we didn't eat them. On the second day, they quietly replaced it with a plate of pears, but we still didn't eat them. On the third day, they replaced it with a plate of oranges, which we ate. We didn't ask them to clean up on the fourth day. The breakfast was average, but it could be richer. The main entrance of the hotel is very close to Wanpingkou Gate 2. The west gate is next to the lagoon, and the water is very clean! The shore is full of jellyfish! We caught large conches, fish, and anemones by the boat at the pier! The trip to Rizhao was very successful!
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6/8
Response from Property: Dear guest, thank you for choosing East Lake New Century Grand Hotel Rizhao and for your recognition and approval. We are glad that you had a pleasant journey this time, but at the same time, the fact that East Lake is just one step away from a perfect score in your heart also makes us realize our own shortcomings and gives us greater motivation to move forward. We will continue to work hard to continuously improve our services and strive to create a more beautiful and comfortable holiday for you when you visit next time!
KaidimaoHELLO
Apartment Double Room
Stayed in May 2024
Family
1 review
0.5/5
Posted on May 5, 2024
It's really very, very bad... I'm not complaining. Let me list them and think about it yourself: 1. The bathroom has no window and smells musty. 2. The door is wide open and basically no management personnel can be seen. All people/cars can come and go freely, regardless of whether they are staying in this hotel. 3. The hotel has electric car rental services, but there are no helmets. Have they considered safety? 4. Pattaya is also a playboy. It does not manage or take action for its hotels. It protects its hotels and does not explain to customers. 5. The room is set to do not disturb, so why do you still knock on the door to clean? 6. After cleaning, the door is not closed. It is wide open for at least 3 hours. The suitcases and various items in the room are inside. I have stayed in so many hotels, and this is the first time I have encountered this. 7. Follow-up, not to mention the room is wide open, it can be open for 3 hours. The hotel has no staff to patrol, and no one confirms whether the room is normal. It is no exaggeration to say that basically no waiter can be seen, and there is no service. 8. There is no sense of service and no sense of apology. The people who come to contact each level cannot make the decision at all. They didn't even say sorry after coming here for several times. Is this service? 9. They have no sense of service. They apologized for the first time and took two hotel self-service coupons? Haha... They usually give coupons to customers. Are they just giving them away? And I've already said that I won't stay there. I don't understand the logic of the hotel. I won't stay there. Why are they giving me coupons for the next day? 10. They took two gift boxes the second time to apologize, but I refused. A hotel doesn't have the most basic service. After I refused, they slammed the door and walked out. Is this attitude? 11. They said the hotel was full at first, and then they said they would change the room type for you. Then they said it was full and they would temporarily vacate one? All lies. They lied in front of me. If it was full, you could change the room type? You dared to stay in a temporary one? 12. They wasted customers' time and had no attitude at all. I said I wouldn't stay there and wanted a refund. They shirked responsibility and quibbled. 13. They said they would check the surveillance to see if anyone entered the room. After an hour, they left the customers in the room. No one even brought water? No one apologized? This is service. Customers are not God, but here, customers are not people. 14. Finally, after a long argument, I still want to stay. Once bitten by a snake, I will be afraid of the rope for ten years. How dare I stay in such a black shop with no service? 15. Finally, under my strong request, the room fee for the first day was also refunded. Do you think I took advantage? I didn't take away all the food and drinks in the room, and I don't know if anyone entered the room; who will bear this part of the loss? The hotel I booked on the same day was twice the price. Who will compensate for the premium and loss on the day? Who will bear the mental damage? 16. In the end, my plan changed, the itinerary changed, and my mood was affected. Who will bear this? 17. The complaint team of Baida House is also a piece of chicken. It said that it can only be reported here. If you can't solve it, either report it upward or change people. It's not that it can't be solved, but that they don't want to solve it. 18. Rizhao is very good. Kaiyuan Mingdu has no bottom line, and Baida House has no bottom line.
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andi
Apartment Double Room
Stayed in May 2024
Family
20 review
5.0/5
Outstanding
Posted on May 4, 2024
I stay here every year when I come to Rizhao. The service is amazing. Fresh fruits are provided every day, and the service staff are very kind. Because I take my baby to the beach, I come back with a pile of clothes every day. After washing the clothes, there is a clothes drying rack on the balcony. The key is that the service staff will help to put away the clothes. There are also souvenirs when checking out 👍🏻👍🏻👍🏻The manager Wang Wenyan at the front desk is very kind👍🏻
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Rizhao East Lake New Century Grand Hotel, and thank you for spending so much time and effort to give us such a fair evaluation, which provides important reference information for guests who may stay in the hotel in the future. Your satisfaction makes us feel very happy, and we hope that you can share the good memories collected in East Lake with more friends. At the same time, we also eagerly look forward to your visit again. All the staff of the hotel will create the next unforgettable good time for you with more meticulous and thoughtful service.
Guest User
Apartment Twin Room
Stayed in Apr 2024
Travel with friends
22 review
4.7/5
Amazing
Posted on Apr 24, 2024
The service is commendable. The butler added WeChat before I arrived and recommended attractions and restaurants. The room is also quite large, comfortable and clean.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing East Lake New Century Grand Hotel Rizhao and for your recognition and approval. We are glad that you had a pleasant journey this time, but at the same time, the fact that East Lake is just one step away from a perfect score in your heart also makes us realize our own shortcomings and gives us greater motivation to move forward. We will continue to work hard to continuously improve our services and strive to create a more beautiful and comfortable holiday for you when you visit next time!
Guest User
Apartment Double Room
Stayed in Apr 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 27, 2024
The room was great. The hotel environment is so beautiful. There is a platform to watch the sunset at night. It is very nice. I walked around the hotel garden in my spare time. It is very large and has many plants. Evening cherry blossoms are blooming. It is so beautiful next to the lake.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Rizhao East Lake New Century Grand Hotel and taking the time to share your stay experience. Your appreciation and affirmation are great encouragement to us. The hotel has a very superior geographical environment, a garden-style design, and is close to the sea and surrounded by the lake. It can not only enjoy the bustling city view, but also experience the romantic style of the seaside. It is a perfect choice for your business trip and vacation. All the hotel staff sincerely look forward to your visit again.
Guest User
Apartment Double Room
Stayed in Mar 2024
Business travelers
78 review
5.0/5
Outstanding
Posted on Apr 4, 2024
Rizhao Donghu New Century Grand Hotel is simply amazing! 1) The hotel manager: Wang Wenyan, very hospitable, recommended me the surrounding attractions as soon as I arrived; 2) The hotel breakfast: It is simply a must, the sauerkraut noodles are more authentic than those eaten in Xi'an, 100 likes! 3) The hotel room: very spacious, very comfortable big bed, and VIP check-in fruit provided by Ctrip; 4) The surrounding area of ​​the hotel: There is a seaside similar to the "Golden Sand Beach", which is very quiet. For people like me who like quietness, it is really perfect. When I checked in that day, it happened that the city leaders came to the hotel for dinner, and there were people everywhere. Because the time was short, I only stayed for one day. I hope to cooperate more with the Rizhao factory next time and have the opportunity to stay again. Thank you for your care!
Original TextTranslated by Google
6/12
Response from Property: Dear guest, thank you for choosing Rizhao East Lake New Century Grand Hotel, and thank you for spending so much time and effort to give us such a fair evaluation, which provides important reference information for guests who may stay in the hotel in the future. Your satisfaction makes us feel very happy, and we hope that you can share the good memories collected in East Lake with more friends. At the same time, we also eagerly look forward to your visit again. All the staff of the hotel will create the next unforgettable good time for you with more meticulous and thoughtful service.
Guest User
Apartment Twin Room
Stayed in Apr 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on Apr 17, 2024
The hotel is a garden-style hotel with large rooms. It is just a little far from the beach, about 15 minutes' walk away. The rooms are clean, spacious and comfortable. The service of high-end chain hotels is good. The welcome fruit is not fresh, and the taste and quality of the buffet breakfast and dinner are very poor. It is not worth tasting. The catering quality is far worse than that of Qingdao New Century Grand Hotel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing East Lake New Century Grand Hotel Rizhao and giving us a review. East Lake is just one step away from full marks in your heart, which also makes us see our own shortcomings. Regarding the welcome fruit and buffet taste issues you raised, we have fed back to the relevant departments and will implement and rectify them in turn. In the future, the hotel will continue to optimize and innovate the buffet in order to meet the needs of different customers. The issues you raised are the direction and motivation for our improvement and continued efforts. We look forward to your stay again and we will wholeheartedly provide you with better services.
Jinliqicheng
Kaiyuan Mingdu Double Bed Room
Stayed in Apr 2024
Couples
11 review
5.0/5
Outstanding
Posted on Apr 14, 2024
I was lucky to be upgraded to a suite and experience the full five-star experience. In addition, the Chinese restaurant in the hotel was also very good. The service level was online, and I also liked the local customs and customs of Rizhao.
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6/8
Response from Property: Dear guest: Hello, thank you for staying at New Century Grand Hotel Rizhao and thank you for your affirmation of our service. Your satisfaction is our driving force for progress, and we sincerely look forward to seeing you again!
Guest User
Apartment Double Room
Stayed in Apr 2024
Travel with friends
37 review
5.0/5
Outstanding
Posted on Apr 12, 2024
When I checked in, the front desk receptionist upgraded the room. First of all, the service was very good, the room was clean and tidy, the hotel was very close to Wanpingkou Gate 2, and it was very convenient to stroll to the beach. The hotel had a good green environment, convenient parking, and a rich variety of breakfast. The only thing was that the valve controlling the overhead shower and handheld shower in the bathroom was broken, which needs to be improved in time. Overall, the hotel is still good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing New Century Grand Hotel East Lake Rizhao, and thank you for taking the time to give us such a fair evaluation. We are glad that you had a pleasant journey in East Lake this time. At the same time, we have reported the problems you raised about the shower head and shower valve in the bathroom to the relevant departments for inspection and rectification. We look forward to your continued valuable suggestions for us during your next stay to promote our improvement and progress. We will also continue to work hard to improve the cost-effectiveness of our services and products, and strive to make you feel more value-for-money surprises and touching moments at New Century Grand Hotel East Lake Rizhao when you visit us again.
Guohaiying
Kaiyuan Mingdu Double Bed Room
Stayed in Apr 2024
Family
159 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Facilities: Very complete Sanitation: Very clean Environment: Very good environment, garden-style hotel, you can also rent electric cars and bicycles. Next to the lake is the sea water. Children can dig sand without going to the big beach Service: The service staff is very enthusiastic. I booked a Kaiyuan bed and upgraded it to an executive bed for free. I went out to dig sand in the morning and met a staff who was very enthusiastic to help us get the sand digging tools for the children at the front desk. Very good
Original TextTranslated by Google
Response from Property: Thank you for choosing New Century Grand Hotel East Lake Rizhao. We are very happy that you have given good comments and praise to the hotel! Your good comments are our driving force. The hotel will continue to improve the quality of service and bring you more surprises. Thank you again for your love for New Century Grand Hotel East Lake Rizhao. We look forward to your visit again!
Guest User
Apartment Double Room
Stayed in Apr 2024
Family
15 review
5.0/5
Outstanding
Posted on Apr 7, 2024
The hotel environment is first-class, the service is very good, and they helped us upgrade the room. They are very caring towards the children! A very satisfying stay experience!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Rizhao East Lake New Century Grand Hotel and taking the time to share your stay experience. Your appreciation and affirmation are great encouragement to us. The hotel has a very superior geographical environment, a garden-style design, and is close to the sea and surrounded by the lake. It can not only enjoy the bustling city view, but also experience the romantic style of the seaside. It is a perfect choice for your business trip and vacation. All the hotel staff sincerely look forward to your visit again.
dqw711
Stayed in Apr 2024
Couples
14 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The hotel environment is clean and tidy. Both the front desk and the receptionist are very enthusiastic and will give a very detailed guide. The hotel has an exclusive beach with few people. The hotel is very close to Wanpingkou and it is very convenient to go anywhere. It is the first choice for going to Rizhao
Original TextTranslated by Google
Response from Property: Dear guest: Hello! First of all, thank you very much for giving us such a high evaluation. We feel your recognition of Rizhao East Lake New Century Grand Hotel, and we are proud of it. Your satisfaction gives us greater motivation to continue to do a good job in every service, so as to bring guests endless surprises. We will also make persistent efforts to continuously improve the quality of management and service to receive every guest from afar. Thank you again for your support, and hope that you will continue to pay attention to Rizhao East Lake New Century Grand Hotel!