Crowne Plaza Hotel Dallas Downtown, an IHG Hotel Guest Reviews
3.9/5
Good
131 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.7
Service3.9
Cleanliness3.9
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All reviews(131)
Positive reviews(29)
Reviews with photos/video(6)
Great location(9)
Great service(7)
Convenient location(7)
Negative reviews(2)
bhavik
1 King 1 Double Premium City View
Stayed in Sep 2024
Family
2 review
1.5/5
Posted on Sep 11, 2024
It’s was just rough around the edges and service was terrible
Enricole
Premium two Queen Room
Stayed in Sep 2024
Business travelers
34 review
3.7/5
Posted on Oct 4, 2024
location is convenient not far from exhibition center, at this time early October the swimming pool is open but not heated and not clean
AlexChoong
Standard Room
Stayed in May 2024
Business travelers
5 review
4.0/5
Very Good
Posted on May 12, 2024
Great location in the city, clean and comfortable
Cassandra Marie
Premium two Queen Room
Stayed in Feb 2024
Family
1 review
4.2/5
Very Good
Posted on Feb 19, 2024
Easy to walk to most places downtown with no issues for me!
Dr. Puppio
Standard Room
Stayed in Jan 2023
Couples
43 review
3.5/5
Posted on Jan 11, 2023
Fair hotel..
Good price..
There’s a Mc Donalds very close..
The room is big..
Beds and pillows are comfortable.
Good breakfast..
I’d stay again..!
Guest User
Queen Access Roll In Shower
Stayed in Dec 2022
Solo travelers
1 review
4.5/5
Great
Posted on Dec 5, 2022
Good location at reasonable price. Rooms clean. The only issue I had was with the plugs. I had to charge my phone in the bathroom. And the fridge was missing. People at reception were very nice and accommodating
Becky Garvin
Premium 2 King Room
Stayed in Sep 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 11, 2022
Staff and security were courteous and friendly. Rooms were clean, beds and pillows were comfortable.
Yanxiaochen_17184
Premium two Queen Room
Stayed in Sep 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The hotel is located close to attractions and commercial areas. The facilities in the room are also complete and the location is very quiet, which allowed me to have a good rest during my trip. It is cost-effective. Although the price is relatively cheap, the quality of the facilities and services in the room is not inferior at all.
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Shencaiyiyi✌️
Standard queen Room
Stayed in Sep 2024
Couples
5 review
4.5/5
Great
Posted on Oct 3, 2024
Located on the street where President John F. Kennedy was assassinated, it is a 5-minute walk from the assassination site. You can go and see
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PINGANXQP
2 Queen Premium City View
Stayed in Mar 2024
Business travelers
3 review
4.5/5
Great
Posted on Apr 1, 2024
Very good. Clean and hygienic. The location is convenient. It's right in the city center. It's convenient to do things. It's convenient to live around. It's also close to the light rail and subway. We arrived at 11:30 in the evening. The journey to the hotel was smooth. We will stay there next time.
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Zhanhe
2 Queen Premium City View
Stayed in Mar 2024
Family
12 review
4.7/5
Amazing
Posted on Apr 22, 2024
The hotel service is very good. I arrived around 12 o'clock in the morning and was able to check in as requested. The front desk was very welcoming and the luggage could be left at the front desk after check-out! 4.8 out of 5.0
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kim
Premium two Queen Room
Stayed in Feb 2024
Family
44 review
4.0/5
Very Good
Posted on Feb 26, 2024
It is a central location where you can walk to the area where Kennedy died. If you take a bus to Texas, the terminal is a short walk away.
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Laodai
Two Queen Premium Balcony
Stayed in Aug 2023
Family
25 review
5.0/5
Outstanding
Posted on Aug 12, 2023
Quite good, rich lunch, good service, and can't speak Chinese! The cleaning is not timely, but because of the language barrier and unclear expression, it is generally OK
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Guest User
Premium two Queen Room
Stayed in Dec 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 15, 2023
Very good experience
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Huahuamengzai
Premium two Queen Room
Stayed in Aug 2023
Family
19 review
2.0/5
Posted on Aug 19, 2023
The room is so small that there is no soap! The water in the pool is so dirty you can't swim at all. Breakfast is not a buffet, and the portion is very small, and the parking fee is 20, which is not very good.