Rezen Select Lijiang Reviews

Response from Property: Dear sir/madam, Thank you very much for choosing our hotel and giving us favorable comments, we sincerely look forward to your next visit!

Response from Property: Dear guest, thank you very much for staying at Lijiang Licheng Ruixuan Hotel and sharing your stay experience with us. We are very happy to receive your praise for the hotel staff. Your review of your stay is our greatest encouragement and is what we have been working towards. We will continue to work hard and be more committed to providing you with high-quality and complete room facilities so that you can have a comfortable and pleasant stay experience. Thank you again for coming. We sincerely look forward to your next stay at Lichen Ruixuan Hotel.

Response from Property: Dear guest, thank you for choosing Lijiang Licheng Ruixuan Hotel as your hotel choice for your trip, and for taking the precious time to share your stay experience and hotel photos with us. The hotel is located on the east side of Lijiang Old Town, with convenient parking at the entrance. It is very suitable for self-driving tourists. The afternoon refreshments prepared in the lobby hope to relieve your fatigue along the way. Thank you again for sharing. Your recognition is our greatest encouragement and makes us more motivated to deliver true hospitality to our guests. We sincerely look forward to seeing you again in Lijiang and wish you a happy life!

Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am very happy that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service provider. What we have been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time! Thank you again for the beautiful photos you took for us, thank you!

Response from Property: Dear guest, hello! We can feel your pleasant stay experience from your comments. We are very happy and pleased about this. It is our goal to make every guest who comes to the Regent Hotel feel at home. At the same time, we also hope that the comfort you get during your stay can help you and make your career and life smooth. Thank you again for your recognition and the beautiful photos you took. I look forward to seeing you next time!

Response from Property: Dear guest, hello! We can feel your pleasant stay experience from your comments. We are very happy and pleased about this. It is our goal to make every guest who comes to the Regent Hotel feel at home. At the same time, we also hope that the comfort you get during your stay can help you and make your career and life smooth. Thank you again for your recognition and the beautiful photos you took. I look forward to seeing you next time!

Response from Property: Hello dear guest! After seeing your comments and pictures, we are very sorry for causing you such inconvenience during your stay. The hotel has always paid attention to the feelings of all guests during their stay, and at the same time actively improved its professional level and service standards, striving to make guests feel as warm as returning home. We're sorry that we're still not perfect in some areas. Thank you for taking the time to let us know where we fell short! We are very sorry for the trouble caused to you by the increase in summer tour groups! Regarding the mosquito situation in the room you mentioned, we cannot rule out the possibility of mosquitoes in the room during this season. We have prepared electric mosquito coils, toilet water, anti-mosquito stickers, etc. for you in the room! Our bedding is changed for each guest and has been washed and disinfected by a professional laundry company before use. Please rest assured! In addition, July and August are the rainy season in Lijiang. The humidity is heavy, so some guests may feel unwell. You can take some anti-inflammatory tablets like Niuhuang Jiedu Tablets to relieve some discomfort. We are willing to grow with your attention and look forward to you. We will serve you again next time you stay!

Response from Property: Dear guests, thank you for choosing Lijiang Ruixuan Hotel as your accommodation choice and taking the time to share your stay experience with us. Your recognition is the greatest encouragement to us, giving us more motivation to deliver the true hospitality to our guests. We sincerely look forward to meeting you again in Lijiang and wish you a happy life!

Response from Property: Dear guest, we are honored that you chose to stay at Regent Hotel (Lijiang Ancient City) and took the time to leave us your detailed stay experience. We will take the problems you encountered during your stay seriously and actively solve them. We sincerely apologize for the inconvenience caused to you. We will also strengthen the supervision and inspection of cleaning and sanitation, and pay attention to service details. We will review our sanitation process in the future, enhance the self-inspection awareness of employees, and strengthen management. We sincerely hope to have the opportunity to continue to serve you and sincerely apologize to you again. I wish you a happy life! Thank you very much for telling us your concerns, and I hope to have the opportunity to provide you with better service in the near future.

Response from Property: Dear guest, hello! I'm very sorry that I didn't bring you a satisfactory stay experience; our hotel is located on the east side of Lijiang Ancient Town, which is very suitable for self-driving tours and travel companions. As you said, Lijiang has convenient transportation, online car-hailing is also convenient, and our hotel parking space is also very sufficient! Secondly, regarding the hygiene problem of the room floor you mentioned, the hotel has retrained the entire housekeeping department for this problem. We will definitely strengthen the cleaning and inspection of room hygiene in the future. Looking forward to your understanding! Regarding the problem of TV and network, our WiFi is a 24-hour high-speed network. If there is a problem with the connection, our front desk is at your service 24 hours a day, please feel free to contact us to handle it for you! If there is a chance, I can come back again, and I will definitely let you experience our sincerity and changes.

Response from Property: Thank you very much for staying at Licheng Ruixuan (Lijiang Ancient City Branch) and giving a good review and sharing your stay experience. The hotel is located in the Lijiang Time Hotel cluster in the east of Lijiang Ancient City. It is about 10 minutes' drive from the world cultural heritage Lijiang Ancient City, 45 minutes' drive from Jade Dragon Snow Mountain, and 30 minutes' drive from Lijiang Sanyi Airport. The facilities are complete: restaurant, laundry room, conference room, gym, charging pile, battery car rental, etc., as well as hundreds of parking spaces, etc. Looking forward to your visit again! I wish you a happy life!

Response from Property: Dear guests, hello! Thank you very much for choosing Regent Suites Hotel and giving your attention and affirmation. Your support and encouragement are the driving force for our continuous progress. May our warm and sunny service bring you the supreme service experience. Looking forward to your visit again! Wish you all the best!