Pu'erhuang Hotel (Xiamen SM City Plaza Gaoqi International Airport Branch) Guest Reviews
4.6/5
Very Good
1466 review
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Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1466)
Positive reviews(1415)
Reviews with photos/video(166)
Classy environment(202)
Easy to get around(195)
Convenient location(114)
Quiet & comfortable(90)
Close to metro(90)
Friendly front desk staff(45)
Beds were average(26)
Well decorated(20)
Negative reviews(51)
Alessandro
Cozy Parent-child Room
Stayed in Jan 2023
Travel with friends
8 review
4.5/5
Great
Posted on Jan 24, 2023
Nice hotel close to metro line 2. Very friendly and helpful staff.
Overall very comfortable and well equipped room and bathroom.
On the other hand, extremely hard bed mattress.
ISEDynuc
Linglong Queen Room
Stayed in Nov 2021
Couples
3 review
2.2/5
Posted on Nov 28, 2021
It looks good on the surface, but it's actually full of cockroaches. Live a little uncomfortable.
Original TextTranslated by Google
Response from Property: Thank you for staying at Xiamen Xulhuang Hotel. We are deeply sorry for not giving you a good experience. We will try our best to improve the shortcomings of our work. The hotel regularly invites professional companies to carry out all aspects of elimination.
Guest User
Linglong Queen Room
Stayed in Oct 2021
Couples
2 review
1.7/5
Posted on Oct 16, 2021
I went to the hotel very late and was very tired, so I lay down and rested without paying attention to the room. I had to go out in the early morning. When I was putting on my shoes, I found that there were cigarette butts and small cockroaches on the ground, so I wanted to change the room, but the security guard was very fierce. We all messed up the beds before we said we were changing rooms and they had to clean them again. It was so dirty that it should be cleaned again, right? Although the attitude of the little brother at the front desk was very good and changed our room, the overall check-in experience was not good, I hope it can be improved
Original TextTranslated by Google
Response from Property: Thank you for your admission to Xiamen Xuerhuang Hotel. We will try our best to improve the shortcomings of our work. The hotel regularly invites professional companies to eliminate the four evils in all aspects.