Ramada Encore By Wyndham Hualien

Ramada Encore By Wyndham Hualien Reviews

Ramada Encore By Wyndham Hualien

33 Linsen Road, Hualien City, Hualien, Taiwan, 970, ChinaView Hotel Details
Ramada Encore By Wyndham Hualien
Ramada Encore By Wyndham HualienRamada Encore By Wyndham HualienRamada Encore By Wyndham Hualien
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Ramada Encore By Wyndham Hualien Guest Reviews

4.5/5
Great
218 review
Verified reviews
Location4.5
Amenities4.3
Service4.6
Cleanliness4.5
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All reviews(218)
Positive reviews(212)
Reviews with photos/video(71)
Friendly owner(64)
Clean and tidy(59)
Great location(24)
Classy environment(20)
Large rooms(14)
Tasty food(12)
Convenient location(12)
Awesome gym(3)
Negative reviews(6)
Thanh Mai Nguyen Thi
Standard Double Room
Stayed in Jul 2024
Travel with friends
1 review
4.5/5
Great
Posted on Jul 21, 2024
When we entered the room, there were some dusty things on the floor. But still fine. The room is large, quite (good for relax). The location is convenient. 400 ntd for breakfast.
Response from Property: Dear GuestThank you for taking the time to tell us about your experience at the Ramada Encore by Wyndham Hualien. We're glad you were generally satisfied with your stay. We're sorry about the quality of cleanliness. I will share your comments with our team and I believe your comments will inspire them. At Ramada Encore, we continually strive to exceed your expectations.There will also be a lot of discounts on our official website for your reference when you return! Thank you again for sharing your experience and we look forward to serving you in the future.
Miss Thai
Standard Double Room
Stayed in Jun 2024
Other
8 review
3.5/5
Posted on Jun 19, 2024
The room is good size . Good quality shampoo and shower gel, tooth kit, razor and more. Good pressure in the shower.
Response from Property: Dear Guest:Thank you for taking the time to tell us about your experience at Ramada Encore by Wyndham Hualien. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the good quality of hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Christian
Standard Twin Room
Stayed in Jul 2024
Couples
9 review
3.2/5
Posted on Jul 11, 2024
It's ok, bed is big. Clean. Breakfast ok
Response from Property: Hello dear distinguished guest: Thank you for choosing to stay at Hualien Lili Ramada Encore Hotel and for your favorable review. Hualien's beautiful mountains and rivers will always open its doors to welcome you. You have given us the highest recognition. We will continue to work hard to exceed our limits and improve service quality. We hope to bring you a meticulous accommodation experience. Ramada is your best choice. Thank you for your compliments. I sincerely hope that you will visit us again and have the opportunity to serve you. We sincerely welcome you. If you have any questions, please feel free to call or write us.
Purser Bryan
Standard Double Room
Stayed in Mar 2024
Family
7 review
3.5/5
Posted on Mar 3, 2024
Not too bad room facilities, much more breakfast options provide for the clients.
Response from Property: Thank you for taking the time to tell us about your experience at Ramada Encore by Wyndham Hualien. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the good quality of hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Paul16
Standard Double Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 28, 2024
My family and I stayed at this hotel for two nights. We are from India and we highly recommend this hotel for family stays. Their breakfast is good and the services are excellent. They also have a small gym. The staff was very helpful in booking a taxi for us to explore Hualien for a day. Overall, we are pleased and satisfied with our stay.
Response from Property: Dear Guest:Thank you for your feedback. I am very happy that this accommodation experience can make you satisfied and a relaxing and comfortable journey. Hualien is your best choice. We look forward to your next chance to come and go again. We sincerely welcome your visit. ,Thank you.
Hanyd
Standard Twin Room
Stayed in Oct 2024
Family
29 review
3.0/5
Posted on Oct 13, 2024
We found insects in our room, bad experience, the sink was also leaking
Response from Property: Dear guest Hanyd Hello, Thank you for taking the time to tell us about your experience at the Ramada Encore by Wyndham Hualien. We regret that your stay could not meet your expectations. We are deeply sorry to learn that there was a problem with the cleaning quality of the room during your stay. The hotel has made improvement measures in response to this feedback. I will share your comments with our team and I believe your comments will inspire them. At Ramada Encore, we continually strive to exceed your expectations. There will also be a lot of discounts on our official website for your reference when you return! Thank you again for sharing your experience and we look forward to serving you in the future. Wish you good luck and happiness Sincerely, Guest Services Department, Hualien Lili Ramada Encore Hotel
Guest User
Standard Double Room
Stayed in May 2024
Solo travelers
34 review
4.5/5
Great
Posted on May 20, 2024
Excellent staff at all area with good location.value for money with gym and games facilities.spacious parking area with direct access to the room level.can use the coin operated laundry machine at the basement carpark.
Response from Property: Hello dear distinguished guest: Thank you for choosing to stay at Hualien Lili Ramada Encore Hotel and for your favorable review. Hualien's beautiful mountains and rivers will always open its doors to welcome you. You have given us the highest recognition. We will continue to work hard to exceed our limits and improve service quality. We hope to bring you a meticulous accommodation experience. Ramada is your best choice. Thank you for your compliments. I sincerely hope that you will visit again and have the opportunity to serve you. We sincerely welcome you. If you have any questions, please feel free to call or write us.
Xueqing
Standard Double Room
Stayed in Apr 2024
Family
5 review
3.5/5
Posted on Apr 4, 2024
Rooms were dusty and old, breakfast spread is alright, staff at reception seemed slightly reluctant to help check on train services as we encountered the Hualien earthquake on the 3rd of April. The plus side was that the rooms are quite roomy and the reception area can house many guests who might need to wait around before or after check in.
Response from Property: Dear Guest:Thank you for taking the time to tell us about your experience at Ramada Encore by Wyndham Hualien. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the good quality of hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Chalkgrrl
Standard Double Room
Stayed in Mar 2024
Solo travelers
15 review
3.5/5
Posted on Mar 9, 2024
Location - Hotel was a bit far from the train station (as expected) but also a short walk to nearby bus stations (not expected) about 7-10 mins depending on which bus you took to get to the bus/train station. Room - There are three separate buildings you can live in. I was in building 3 and my room looked a little old. The air con wasn't working, I had to turn it off because the heat button didn't work at all. The bathroom tub/shower area had some mold spots but otherwise it was clean. Bedding and linens were soft and clean. Lightening was very bad, basically only 4 tiny overhead lights and 1 desk lamp. Amenities - mini fridge was handy, so was the kettle. Service - staff was nice and helpful at checkin / checkout. Overall I'm surprised it's a Ramada. I don't think I would stay again but for the price it is acceptable for a night.
Response from Property: Dear GuestThank you for taking the time to tell us about your experience at Ramada Encore by Wyndham Hualien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that the worst quality of room and breakfast. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
May10
Standard Double Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 18, 2024
Great experience. Room is clean. Bicycle is free to rent and great way to explore the city.
Response from Property: Dear Guest:Thank you very much for your support and encouragement for us, which has become the driving force for our continuous improvement. It is our responsibility to arrange a comfortable and proper accommodation environment for you. Thank you for your high satisfaction with our guest rooms and hardware equipment.
Vacation Guy
Deluxe Family Room
Stayed in Dec 2023
Family
16 review
4.5/5
Great
Posted on Dec 13, 2023
The best hotel I have stay from my 5th visit to Taiwan. Big space and window facing the mountain… super super nice and hotel smell great. Can take a taxi from this hotel to dongmen night market for about NT$150
Response from Property: Dear Customer, Thank you for taking the time to tell us about your experience at Ramada Encore by Wyndham Hualien. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the good quality of the hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Fluffyporkie
Deluxe Family Room
Stayed in Oct 2023
Family
6 review
4.5/5
Great
Posted on Dec 21, 2023
Not bad, quite nice hotel with big space clean room. Only downside is the toilet was a bit old and ulu location. The front desk can help you book a day tour to Tarako Gorge for about $120 (3-4pax) iirc. 
Response from Property: Dear Guest:Thank you very much for your support and encouragement for us, which has become the driving force for our continuous improvement. It is our responsibility to arrange a comfortable and proper accommodation environment for you. Thank you for your high satisfaction with our guest rooms and hardware equipment.
Guest User
Standard Twin Room
Stayed in Sep 2023
Travel with friends
2 review
4.2/5
Very Good
Posted on Sep 27, 2023
Good location, near a lots of restaurant. Staff are very nice. Room is very clean.
Response from Property: Dear Guest:Thank you for your feedback. I am very happy that this accommodation experience can make you satisfied and a relaxing and comfortable journey. Hualien is your best choice. We look forward to your next chance to come and go again. We sincerely welcome your visit. ,Thank you.
Anonymous User
Standard Twin Room
Stayed in Aug 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 26, 2023
Overall very good, quite convenient to shop and amenities. However close early during night.
Response from Property: Dear GuestThank you for your feedback. I am very happy that this accommodation experience can make you satisfied and a relaxing and comfortable journey. Hualien is your best choice. We look forward to your next chance to come and go again. We sincerely welcome your visit. ,Thank you.
LLCP
Standard Twin Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 25, 2024
Good service and location is convenient.
Response from Property: Thank you for taking the time to tell us about your experience at Ramada Encore by Wyndham Hualien. It is always a pleasure to receive positive feedback. I am particularly pleased that you found the good quality of us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.