Xidao Hotel (Chongqing Aegean Shopping Plaza) Reviews
Xidao Hotel (Chongqing Aegean Shopping Plaza)
Lobby, 1st Floor, B4, Building C3, Aegean Plaza, No. 42, Jinzhou Avenue, Yubei District, Chongqing, ChinaView Hotel Details
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Xidao Hotel (Chongqing Aegean Shopping Plaza) Guest Reviews
4.7/5
Outstanding
1409 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1409)
Positive reviews(1398)
Reviews with photos/video(60)
Classy environment(77)
Large rooms(67)
Many dining options(31)
Friendly front desk staff(29)
Convenient for shopping(23)
Near shopping area(18)
Parking difficult(13)
Stayed multiple times(7)
Negative reviews(11)
Dell
Comfy Family Loft Suite (3 Beds)
Stayed in Feb 2024
Family
27 review
4.5/5
Great
Posted on Mar 7, 2024
I had a great sleep here. Quiet, heating or cooling air conditioning on the upper level, spacious. Lots of lighting controls. Well suited for families. I cannot give this hotel full marks however because a reason I choose it was that trip.com said it has a fitness room but that was closed. We were warned in advance about an overnight power outage but one still wonders why this happened. Maybe this is just what happens in China!
Response from Property: Dear guests, hello! Thank you for your affirmation of the hotel. It has always been the goal of the hotel to have a good guest stay. Strive to become more perfect, we look forward to your tolerance and understanding, and look forward to serving you next time.
KennyCC
Premier Loft Suite (Double Bed) (2 Bathrooms)
Stayed in May 2023
Couples
20 review
4.5/5
Great
Posted on May 28, 2023
Good hotel near two big shipping malls usually our go to hotel in this area
Response from Property: Honey! Thank you very much for staying at the West Island Hotel, and give a high degree of recognition for the guests to provide the best service is our service
Guest User
Selected Executive Loft Suite (2 Beds)
Stayed in Dec 2023
Travel with friends
23 review
5.0/5
Outstanding
Posted on Dec 24, 2023
So good clean , if you compare with price is gooooooood
Guest User
Business Loft Suite - City-View (2 Beds)
Stayed in Aug 2024
Other
10 review
5.0/5
Outstanding
Posted on Aug 27, 2024
The location is excellent, right in the Aegean Shopping Park. There are all restaurants and entertainment nearby. The transportation is convenient. The room is spacious enough. It is a two-story loft apartment. I like this kind of room with clear divisions. The room facilities are complete and complete, and the hygiene is very clean. The front desk clerk The attitude is warm and responsive, making it very suitable for business trips and living here.
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Response from Property: Hello dear guests! Thank you very much for choosing to stay at Xidao Hotel and giving us your favorable review! Your satisfaction is the best affirmation and motivation for us. We will continue to uphold the service concept of "Customer-oriented and Perfect" to provide you with high-quality services. We sincerely look forward to your visit again!
Guest User
Comfy Family Loft Suite (3 Beds)
Stayed in Apr 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Apr 24, 2024
Check-in was quick and there was no waiting! Convenient dining nearby, with complete surrounding facilities
Original TextTranslated by Google
Response from Property: Dear, thank you for choosing Xidao Hotel! Not every encounter can be a good start, but your true and objective evaluation makes us recognize that this is a wonderful encounter with you. We look forward to your visit again.
Guest User
Recreation Loft Suite (2 Beds) (Mahjong)
Stayed in Feb 2024
Family
30 review
5.0/5
Outstanding
Posted on Feb 14, 2024
The room is nice and the front desk service is super good. I recommend everyone to stay here. I want to praise the two ladies at the front desk. They are beautiful and sweet. They are very considerate of the needs of customers. They provide children's slippers and children's toothbrushes for children.
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Response from Property: Dear guests, hello! Thank you for your five-star praise, which is the greatest encouragement and motivation for our work. All the staff of West Island Hotel will continue to work in the best working state to welcome you again!
Guest User
Selected Executive Loft Suite (2 Beds)
Stayed in Jan 2024
Family
6 review
5.0/5
Outstanding
Posted on Feb 1, 2024
The room is in a good location, with a business district downstairs, but it is also relatively quiet at night. I am particularly afraid of noise, but it is not noisy at all when sleeping there. It is a duplex suite with two floors, but unfortunately the photo of the upper floor was messed up by my photo.
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Response from Property: Dear! Thank you very much for staying at Xidao Hotel and giving us high praise. Providing the best service to our guests is our service tenet. We sincerely look forward to your visit again and wish you a happy life and happiness every day!
Qiushuiguihang
Comfy Family Loft Suite (3 Beds)
Stayed in Jan 2024
Family
7 review
5.0/5
Outstanding
Posted on Jan 29, 2024
The lobby is not very grand, but the room is clean and tidy, and the service is considerate.
Original TextTranslated by Google
Response from Property: Dear! Thank you very much for staying at Xidao Hotel and giving us high praise. Providing the best service to our guests is our service tenet. We sincerely look forward to your visit again and wish you a happy life and happiness every day!
Chunfengbaqianli
Comfy Family Loft Suite (3 Beds)
Stayed in Dec 2023
Travel with friends
8 review
5.0/5
Outstanding
Posted on Dec 18, 2023
The hotel is located near the commercial complex. The room layout is reasonable, the space is large and comfortable. It is recommended for parents and children to live together. I will buy it again next time I come to play.
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Response from Property: Dear! Thank you for your praise. It is our greatest honor to receive your recognition, which also gives us great motivation. We will continue to improve and innovate in our future services. We look forward to your visit again and we will serve you wholeheartedly!
Guest User
Premier Loft Suite (Double Bed) (2 Bathrooms)
Stayed in Nov 2023
Couples
9 review
4.7/5
Amazing
Posted on Nov 26, 2023
The environment and service are very good. There are toilets upstairs and downstairs. The price-performance ratio is very high. The only drawback is that the hotel entrance is at the back of the street and is not easy to find. I will stay here again next time if I have the chance.
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Response from Property: Dear customer, thank you for your stay and your valuable comments. We have been committed to creating a warm and sweet living environment for our guests. Your comfort and comfort is our highest pursuit. We look forward to seeing you again.
Guest User
Selected Executive Loft Suite (Double Bed)
Stayed in May 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on May 11, 2024
The service is very bad. The service lady did not clearly inform me of the parking floor and location. I searched for it in the parking lot for 40 minutes. Her attitude was still bad. It was very excessive.
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Response from Property: Dear guest, we are very sorry that we did not provide you with a satisfactory stay experience. Your opinions are very valuable, and we attach great importance to the issues you mentioned. Since our hotel has recently recruited several new employees, they are not very familiar with the business, so we did not give you clear instructions. We will definitely increase training and make serious improvements in the future. Sincerely hope that you can stay again after our improvements to witness our progress and wish you a happy life!
Guest User
Loft Light Enjoyment City-View Double Bed Suite
Stayed in May 2024
Solo travelers
2 review
1.2/5
Posted on May 5, 2024
It's too far away, the location is too remote and difficult to find, and the decoration inside is also shabby, like a small hotel! Totally not worth the price!
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Response from Property: [Full refund if not satisfied within 15 minutes after check-in] Dear customer friends, Hello, guest satisfaction has always been our highest pursuit. If you are not satisfied with anything, please contact the hotel and the hotel will change the room or check-in for you. Full refund within 15 minutes without wasting a dime. At the same time, we are very sorry that we were not able to provide you with a satisfactory stay experience during your stay. Your opinions are our precious wealth. We will work hard to improve ourselves and look forward to your visit again to experience our changes.
Guest User
Business Loft Suite - City-View (2 Beds)
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 16, 2023
The room is clean and hygienic, not noisy, and is very good. It is very suitable for business trips and family stays. There are stairs up and down the floors, and the space is large, but the TV cannot be watched. All are chargeable items.
Original TextTranslated by Google
Response from Property: Thank you for staying at West Island Hotel! I am glad that the hotel has left you with a good impression. We have always provided attentive service and strived to bring guests a good stay experience. We hope that West Island Hotel can become a loyal friend of every guest, and we will work tirelessly for this. Welcome to visit us again!
Guest User
Loft Light Enjoyment City-View Double Bed Suite
Stayed in Oct 2023
Solo travelers
9 review
5.0/5
Outstanding
Posted on Oct 6, 2023
The environment is good. I like the configuration of disposable items. The bed is soft and the quilt is comfortable.
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Response from Property: relative! Thank you for your recognition. West Island Hotel is committed to creating a customer-oriented service concept. All hotel supplies are selected based on comfort. Your support is our biggest driving force for moving forward.
Guest User
Selected Executive Loft Suite (2 Beds)
Stayed in Mar 2024
Solo travelers
1 review
2.5/5
Posted on Mar 31, 2024
The parking garage is hard to find. I got a 100 ticket for parking on the side of the road. Damn it.
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Response from Property: [1000 paid parking spaces 20 yuan/day] Dear guests! We are deeply sorry for your experience during your stay at the hotel. There are more than 1,000 paid parking spaces downstairs of the hotel, which is enough for guests to park. Please do not park your car on the roadside to get wet in the rain. We have always regarded the guest experience as the most important element in our work, so that guests from all walks of life can feel our progress and changes every time they stay. We look forward to your tolerance and understanding, and we look forward to serving you next time!