Atour Hotel Qiandao Lake Central Lake District

Atour Hotel Qiandao Lake Central Lake District Reviews

Atour Hotel Qiandao Lake Central Lake District

No.11 Xin'an Street (Yeyou Matou), Chun'an, Zhejiang, 311700, ChinaView Hotel Details
Atour Hotel Qiandao Lake Central Lake District
Atour Hotel Qiandao Lake Central Lake DistrictAtour Hotel Qiandao Lake Central Lake DistrictAtour Hotel Qiandao Lake Central Lake District
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Atour Hotel Qiandao Lake Central Lake District Guest Reviews

4.8/5
Excellent
2843 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2843)
Positive reviews(2807)
Reviews with photos/video(672)
Great location(434)
Secluded lake view(375)
Delicious breakfast(342)
Classy environment(299)
Friendly front desk staff(215)
Tasty restaurant(65)
Convenient for shopping(48)
Delicious buffet(19)
Negative reviews(36)
Kaz1113
Elegant Double Room
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 28, 2024
Convenient location. Well-designed and most importantly, service is good. It’s a smart and efficient hotel located next to a supermarket. Also if one does not want to head out, you can order takeaway, which will be delivered to room via a robot.
Guest User
Elegant Double Room
Stayed in Sep 2023
Couples
10 review
4.2/5
Very Good
Posted on Sep 18, 2023
I like this hotel, the location is great and the staffs are friendly and helpful. They will ask if you need any bottle water when you are checking out. The room is clean and I like the layout .
Response from Property: Unfortunately, we were unable to receive your five-star review，Looking forward to your stay in Yaduo again for an experience，Wishing you a pleasant life。
I 1 2 travel
Elegant Double Room
Stayed in Oct 2023
Couples
42 review
5.0/5
Outstanding
Posted on Oct 17, 2023
Great value for money . Good location . Clean and big room . Outstanding
Response from Property: I'm Duoer, thank you very much for your five-star review, and look forward to seeing you again！
Antonia Maria
Elegant Double Room
Stayed in Apr 2023
Travel with friends
8 review
5.0/5
Outstanding
Posted on Apr 9, 2023
Directly at the lake, new rooms, great breakfast with view, nice terrace
MAYUR MOHAN CHABBI
Superior Double Room
Stayed in Aug 2022
Family
60 review
4.5/5
Great
Posted on Aug 8, 2022
Hotel is at very nice location, I. e near to the lake. Front end staff is courteous and friendly. We were allowed early check in and lamest check out. There are many super markets and restaurants outside the hotel. Hotel has special counter for travel local site seeing booking. The person was very friendly and helping. Break fast is okay and has a beautiful view of the lake.
Guest User
Elegant Double Room
Stayed in May 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on May 14, 2024
Facilities: Very good Hygiene: Cleaned very well Environment: Very comfortable and cost-effective Service: When checking in, the front desk lady said that the room was relatively inside, and told me before check-in that the room location was good. It is rare for the front desk lady to tell the room location and ask if you mind... The service is very attentive and considerate
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your enthusiastic review of Duoer. Duoer will provide the best service experience for every Duo friend with the best attitude. In Atour, the warmth of Atour can be seen everywhere. We look forward to your next stay and wish you happiness every day!
Guest User
Elegant Double Room
Stayed in May 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on May 11, 2024
The front desk service is very enthusiastic and can answer questions about ticket purchase and round trip. The breakfast is quite rich and can be served as soon as possible even if it is very busy. The chef and service staff are very polite and the scenery is also good. The room is very comfortable. I arrived very late and it was upgraded.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your enthusiastic review of Duoer. Duoer will provide the best service experience for every Duo friend with the best attitude. In Atour, the warmth of Atour can be seen everywhere. We look forward to your next stay and wish you happiness every day!
Guest User
Elegant 2-bed Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 10, 2024
The hotel is right by the lake, and the facilities are all very new, much better than expected! I didn't choose a lake view room when I booked a twin room, but the front desk lady was really nice and gave me a window with a lake view! It may be the off-season! I feel like I experienced the joy of the peak season at one-third of the price! The breakfast on the 8th floor is simply too good. The outdoor area directly faces Qiandao Lake, and the breakfast is also quite rich! There are many delicious foods next to the hotel! Highly recommended
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your enthusiastic review of Duoer. Duoer will provide the best service experience for every Duo friend with the best attitude. In Atour, the warmth of Atour can be seen everywhere. We look forward to your next stay and wish you happiness every day!
Guest User
Superior Lake-view Twin Room
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 6, 2024
I booked a lake view room. The lake view is good. You can enjoy the Qiandao Lake view in the room. The restaurant and balcony view are also superb.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your enthusiastic review of Duoer. Duoer will provide the best service experience for every Duo friend with the best attitude. In Atour, the warmth of Atour can be seen everywhere. We look forward to your next stay and wish you happiness every day!
lilywu001
2-bed Room With Lake View
Stayed in Apr 2024
Family
29 review
5.0/5
Outstanding
Posted on Apr 21, 2024
It is indeed a lake view room. You can see Qiandao Lake from the room. Although it is facing the street, it is not noisy when the windows are closed? The hotel has its own parking lot, which is suitable for self-driving. There are also many restaurants around. The breakfast is good, and the restaurant on the 8th floor has a terrace with a lake view.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your enthusiastic review of Duoer. Duoer will provide the best service experience for every Duo friend with the best attitude. In Atour, the warmth of Atour can be seen everywhere. We look forward to your next stay and wish you happiness every day!
Guest User
Superior Lake-view Twin Room
Stayed in Apr 2024
Travel with friends
18 review
5.0/5
Outstanding
Posted on Apr 10, 2024
Good location, very clean, very Atour, the service staff is very enthusiastic. But the air conditioner is too loud, I can't stand it, so I turned it off, but what should I do in summer and winter?
Original TextTranslated by Google
Response from Property: Dear Duoyou, hello! Thank you for taking the time to give us accurate feedback on the problem. We immediately arranged for our partners to conduct inspections and tests. At the same time, thank you for your recognition of our services. Welcome back to the beautiful Qiandao Lake again. We look forward to your next stay and wish you a happy day!
Anonymous User
Superior Double Room
Stayed in Apr 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Apr 10, 2024
Very satisfied! It's the first time I booked such a cheap room with a lake view. I like it very much. I like it very much. I like it very much. I like it very much. I like it very much. I like it very much. I like it very much. I like it very much. I like it very much.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your enthusiastic review of Duoer. Duoer will provide the best service experience for every Duo friend with the best attitude. In Atour, the warmth of Atour can be seen everywhere. We look forward to your next stay and wish you happiness every day!
Guest User
Superior Room - Lake-View (Double Bed)
Stayed in Mar 2024
Family
8 review
5.0/5
Outstanding
Posted on Apr 3, 2024
The room is very clean and faces the lake. You can watch the sunset and the scenery is beautiful. The breakfast is rich in variety. The restaurant is on the highest floor and you can directly see the lake. I will come again next time. There is a supermarket downstairs, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your enthusiastic review of Duoer. Duoer will provide the best service experience for every Duo friend with the best attitude. In Atour, the warmth of Atour can be seen everywhere. I look forward to your next stay and wish you a happy day every day.
Wei
Elegant Double Room
Stayed in Mar 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 2, 2024
The location of the hotel is very convenient, the view of the lake view room is also very good, the hotel staff is very nice, and it is highly recommended for families or friends traveling together.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your enthusiastic review of Duoer. Duoer will provide the best service experience for every Duo friend with the best attitude. In Atour, the warmth of Atour can be seen everywhere. I look forward to your next stay and wish you a happy day every day.
Feibendelvlv66
Superior Lake-view Twin Room
Stayed in Mar 2024
Travel with friends
27 review
4.5/5
Great
Posted on Mar 30, 2024
Booked a lake view room, you can see the scenery, but the area is a little small. You can watch the sunset on the 8th floor platform. Of course, you can watch the sunset with a wider view by spending 90 yuan for Tianyu Mountain ticket + escalator + bus ticket. The location is very good, there are many delicious foods and supermarkets around, and you can walk along the plank road along the lake. I didn't get the porridge late at night, and asked the security guard, but he said there was none. Parking is a bit weird, park on the 3rd or 4th floor? The lobby is on the first floor, the elevator is very slow and takes a long time to wait, and the signs are very poor. Every time you drive out, you have to scan the code at the front desk. Although it is a non-smoking room, there is still a smell of cigarettes in the room.
Original TextTranslated by Google
6/8
Response from Property: Dear Duoyou, hello! Thank you for taking the time to give us feedback on the problem. Regarding the late night porridge, it is provided in the restaurant every day. I am very sorry that the new security guard may not have been trained properly and he did not understand that the late night porridge is a midnight snack provided every night. Since the parking lot is a comprehensive property, the hotel also pays parking fees regularly, so every time you drive out, you need to go to the front desk to transfer the parking fee to the hotel, so that you can drive out for free. There are two elevators in the hotel for customers to use. We will also actively rectify your feedback. Welcome to return to the beautiful Qiandao Lake again. We look forward to your next stay and wish you a happy day!