Wolverhampton City Centre

This hotel really could do with a update in decorating and the smell wasn't great. Staff were lovely.

I thoroughly enjoyed my stay and canal trip. Pep in the restaurant looked after my needs as well as the other guests and such a bubbly personality and other staff members. Thank you 🙂

Stayed over on two separate occasions in the same week at the Wolverhampton City Centre Premier Inn. Friendly and helpful staff. Clean and comfortable rooms as expected with Premier Inn.

This hotel has massively gone downhill,bar staff very rude room unclean and someone else's boxer shorts under bed,i would say worst Premier Inn ive stayed.

Been at many premier inns and this one twice - never a problem They've shut the restaurant/bar between breakfast and dinner and then to guests only So, empty restaurant and non welcome which was an interrogation. Wine glass was covered in lipstick and food average Room next morning: TV didn't work, shower went from tepid to cold in 2 minutes and staff seemed, like thehotel, just run down. And this is the second post about this episode as the first, posted 10 days ago, strangely hasn't appeared

on arrival was sceptical greeted at reception fast simple check in during night it was hot in room air com wasn’t working went down to reception said would turn it on still didn’t work so called down within minutes someone knocked on with a fan to me that was great as didn’t even need ask had a great sleep quite hotel security great even need to use key to lift that a great feature for me, went to breakfast was greet by a woman named gemma taken to table was so polite was served by a woman then named pep this is what really made our stay she was so polite bubbly an nothin was to much she went beyond to make sure we had all we needed pep is a credit to the team here an exactly the kind of person you want to start your day made sure everything was clean i can’t praise her enough had a great stay an will definetly return thank to all an especially pep who did the most for my family an out stay will be back soon

I chose this hotel specifically for its close proximity to the train station, thinking it would be an easy walk. Even using Google Maps I struggled to orientate myself as whilst the hotel is relatively close to the train station, you have to walk convoluted counterintuitive route to get there, which includes a long dark tunnel, I can only describe as a "mugger's alley". Check-in was quick and staff were polite but I was advised that breakfast and use of the hotel restaurant had to be pre-booked, which I found surprising and completely bizarre. Never known any other hotel to operate that policy. When traveling for leisure I like the flexibility of being able to eat when I feel like it, within the confines of opening hours. Having to plan ahead for when I was going to eat didn't sit well with me, and in the end I didn't bother eating at the hotel, even though I had pre-paid for breakfast. The room is what you would expect from any chain hotel. I was disappointed to find there were no biscuits with the tea and cofffee. Only a trifling matter but it's what you come to expect from staying at hotels, so I'm curious as to why Premier Inn has gone against the grain. My only other issue was that I couldn't figure out how to turn the water off after having a shower. The dials kept alternating between bath and shower water. This may have been my neurodiversity failing to recognise "the obvious" or a plumbing fault, I don’t know. I reported it to staff but I was checking out anyway so I never found out the outcome. One good thing I can say about the hotel is that it's within spitting distance of the "The Great Western", a very good pub which does cheap food. If I was ever to return to Wolverhampton I would choose a different hotel, though

Lovely hotel breakfast was great good choice our waitress Peps was lovely helpwell and friendly would definitely stay again good choice of continental breakfast items and range of juices and hot drinks hotel room was clean and tidy lots of fresh towels available

Great Experience on my recent business trip Wednesday 21st August. Leigh the waitress was excellent and the same lady served me dinner and breakfast the next day. Service with a smile and nothing was too much trouble. Great service and great attitude with a smile. Totally recommend the Hotel and the people.