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The service was great, the pillows and bed were the comfiest, the meal down at the dining room was a 4/5 only because Im use to a certain parmy not one with eggplant on it and it wasnt a tomatoey sauce it was different, the room needed a mini fridge though as we couldn't keep anything cold. Other then those couple of things it was a great stay.

Good and wonderful hotel I have ever seen in my life , enjoying happiness there while playing a good game. I am happy to stay here

Clean, cleaned daily, hairdryer provided The room is not as big as the picture but it is enough for one person The lady at the front desk was friendly. She checked in early and was given a room card to store her luggage. The transportation is so convenient. Bus and train are just around the corner. Good value for money 👍

Except that the wifi is too slow, there is no microwave, the bathroom sink is too small, and washing is not too convenient, the other is OK. It was a high-quality hotel that could be booked at that time.

It’s basic but has everything you need including lots of drawers and storage space and microwave. Not spotlessly clean but far from dirty. Nothing special or exciting but perfectly liveable. The only issue is maintenance like toilet leaking and bed frame wobbley and even the soap holder fell off the wall. The two male staff members were always so friendly and welcoming but the lady working on the Saturday had a cold personality and she would not lend me 10cents so I could use the laundry without having to walk all the way to the bank to get more coins even tho I had 2 more nights already paid for and would have gave them the 10cents back the next day.

Positives - Easily accessible bus stop right out front - ID and card details to check in so no annoying bond held - EXCEPTIONAL customer service!! The lady at check in was so warm and welcoming and made me feel like a valued guest which is so refreshing as having stayed in many budget price point accommodations over the years great customer service is definitely not the norm so I thank them greatly for that. - Excellent price point paid $85 for the night - Great standard of cleaning - Quiet - Microwave available in common area Negatives - The plastic stool was very short and uncomfortable. - No tea bags or anything in the room, says all removed due to COVID prevention but doesn’t really make sense considering everything e.g. soap bars, bed sheets, are all going to be handled and put in the room so how individually packaged coffee/tea is higher risk I don’t understand.

You’ll want to read this, its GREAT!!! My partner and I checked into the Greenacre Hotel on November 24th. After checking in, the desk clerk brought us to the entrance of the hotel building and handed us our room card keys. He then said to us “ The bathrooms are located down the hall outside of your room so don’t leave your room without your cards. You also need them to get into the building so make sure to always have your card on you. I don’t want to receive a call in the middle of the night that you’re locked out of your room”. Totally reasonable , I can understand how that could be frustrating. Many people, throughout the night, forgot their cards in their rooms. How do I know this? They body checked themselves against their door screaming “ let me in”. That wasn’t even the bad part. That I could put up with. The next day, my partner and I woke up early because we had an International Flight to catch. My partner went downstairs to load the car and then I followed about 10 minutes later. When I came outside the building, my partner shouted something at me but it was to late. The door to the building shut behind me. What my partner yelled at me was “ Don’t let the door close, the card isn’t working”. When I tried my card on the door, it just beeped and flashed red. I tried my partners card, the same thing happened. We were locked out and we had to return our rental car within the hour and catch our flight. I immediately called the desk clerk/manager. I told him what happened and his response was “ What do you want me to do, I’m in bed”……..well here’s an idea for you, GET OUT OF BED!!!!!!! I WAS FURIOUS!!! We had both of our cards and it was nowhere near checkout time!!! What kind of response is that, here’s the correct response: “ Oh my goodness, I am so sorry sir. I am currently unavailable but I will send someone there to open the door. Again I cannot apologize enough, this is totally unacceptable. Please send me an email at your earliest convenience and I will provide some kind of compensation, this is truly unacceptable. There will be someone there within the next half hour. Here’s my personal number in case he doesn’t show.” But of course that was not his response. After a bit of arguing, he let me know that someone was going to be opening up the bar downstairs within the next half hour. So, we waited. After a half hour, a gentlemen did show up and I have to give him praise. He moved with urgency and at the end of the day got us back into the building and we made our flight. I still can’t get over “ I’m in bed” , what is that! I’ve worked in the tourism industry for 5 years and this whole experience was just totally unprofessional. I’m looking forward to your response.

Small rooms, very clean, no noise from Parramatta Rd, secure parking. Individual air con units, windows do not open, doors open to an outdoor corridor overlooking a courtyard which is securely locked at night. All the usual amenities expected in a motel. I would have liked a second chair and a soap dispenser over the hand basin. In fine weather it would be a pleasant walk to the Haberfield restaurant *****. In pouring rain, it was an Uber trip. Buses run to the city along Parramatta Rd.

I recently stayed here with my husband and young son. I have given it a 1 star rating for the ease of parking, friendly management and location. Sadly that’s all it has going for it. Yes it’s a budget hotel, however I still expected some services. The building is pretty run down, however this wasn’t the issue. The room wasn’t warm or welcoming for a family. Tiles on the floors, not great when you have a toddler who likes to play on the floor. The room was dirty, someone else’s soap in the bathroom and signs of mould in the bathrooms. Sheets didn’t fit the beds and came off during the night. If you stay here, don’t expect a good nights sleep, as the lights from outside shine through the old 80s style glass above the entrance doors. Also don’t expect your room to be serviced. After discovering the room wasn’t serviced the first day, we asked for fresh towels and requested our room to be on the service list for the following day. No problems was the response. However the next day came and again no service was done. WIFI also did not work. The other guests also made me feel uneasy. Do not recommend for a family or for more than a quick overnight stay. Faulty towers came to my mind!