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Our overnight stay at East Hotel in Manuka was fabulous. Arriving for an easy check in at 3:30pm after a day of driving was awesome. We had read reviews beforehand on parking. We drove in for parking on levels B3 or B4 for Hotel guests and took the parking ticket to Reception. Once checked in, Your Room ‘fob’ allows parking and access in and out of carpark. $20 overnight payable upon checking out. The room was well appointed and a surprise being so roomy and very comfortable. A small container of fresh milk for tea & coffee was fantastic. We booked into Agostinis on site for an early dinner - what a treat! Gorgeous fresh pasta & pizzas. I used the In Room device to book 2 bikes for the following morning. You can prebook for up to 4 hours. Helmets are available as well but we brought our own plus own bike gloves. We had a beautiful Autumn ride around Jerrabomberra Wetlands, then back towards Manuka over the Kings Avenue Bridge, stopping for morning tea at Joe’s Bar at East (Cafe) beside Lake Burley Griffin (called On Lake Cafe on Maps). Having a late check out at 12pm was very welcome also. Overall a fabulous stay. I highly recommend the East Hotel.

We used on business trip, but charge was cheap and was all right. Good location and very convenient. I was impressed with the polite response. The room is clean and perfect.

Location: Tucked away in the Kingston neighborhood of Canberra. Mix of residents and guests. Definitely residential area (there a nice, large park across the street). We preferred this to staying in the City Centre. Short walk/drive to Kingston village with shops, restaurants, and bars. Manuka village is a short drive away. Keep in mind these are low-rise apartments (3 floors) with no lifts. So be mindful of where your room is and that you might have to carry your luggage up a few flights of stairs. Building is secure (need a key to enter). Covered parking. Room: Extra spacious 2-bedroom apartment with large living room area, fully-equipped kitchen (stove/oven, large refrigerator, microwave, dishware, cookware, and cutlery), dining table, and desk. Perfect for the family. Room is a bit dated, but that didn't bother us at all. I don't know if the whole open shower concept is an Aussie thing, but we didn't particularly enjoy it, especially for kids (though this was consistent at nearly every hotel we stayed, not just this one). Service/Reception: As this is an apartment hotel, services are limited. Reception was closed by the time we got there (6pm), but the security staff was there to help us check-in. Check-out was simple and the woman at reception was very pleasant and polite. Overall, we loved our stay here. We liked the apartment tucked away in a residential area. We had no desire to stay in the City Centre. Plus, it was a great value. Would stay again.

Suitable for the whole family to travel together, there is 1 large bed and 4 small beds. The kitchen utensils are complete, but there is no seasoning and need to be purchased separately. The room is equipped with a washing machine and dryer, and the washing powder is also prepared. The hardware is old and new.

Stayed 3 nights in a standard queen room. The room was nice, although a bit dark as I was on the ground floor with a small window facing the hotels covered entrance. The bed was very soft, maybe too soft for some. The bathroom with walk in shower was compact but functional. The hotel is close the main attractions, with free secure onsite parking. Kingston shops are close by with many nice cafes and supermarket. It has a fully mini bar in the room but I found the prices too high, $9 for a bottle of beer, so I Didnt use it. I got a great rate for my stay.

The facilities are perfect and the hotel is very new!

Overall recommendation. The environment is clean, the service attitude is good, the facilities are new, the price is reasonable, and the price is high. The location is in Kingston, and it takes about 20 minutes to get to the city by bus. However, the trains are not very frequent, about half an hour on weekends. The hotel’s price/performance ratio is very good: Saturday seems to be the most expensive day of the week in Canberra. Almost old and new and star-rated hotels in the city cost more than RMB 1,200. I booked this one for more than 700. It's still very cost-effective. In addition, there is no need to worry about being noisy on the road, there are few cars at night. I could hear some in the morning, but it was about 8 o'clock, and I was basically awake at that time. There are a lot of food around, for example, I tried penny university and it was not bad.

First impressions of the hotel were good. However, the level of amenities and some of the customer service was disappointing. In the room our bath towels were threadbare and fraying, one of the soap boxes was empty and there was only an office chair to sit on to watch TV. When we requested some extra milk, we returned to our room later to find it dumped on the table rather than placed in the fridge. Returning to the hotel Saturday evening just before 9 pm, we went to the bar area for a coffee only to be told that service had ended and the coffee machine was unavailable. Bar staff were totally disinterested. I should acknowledge that the following evening when we mentioned this matter to a manager, he was very responsive and offered us a free coffee and apology. We felt the accommodation to be reasonably priced but breakfast and car parking costs to be a touch expensive.